Need Help - acer aspire 6920 recovery

So, i bought the acer aspire 6920g. There was no recovery cd or windows cd in the box. Then i found out that i should burn the recovery into cd´s, when a pop-up showed on the bottom right side of the screen. So i did that, but suddenly an error came, and the burning stoppet.

Now i cant really find out, where to start the burning again?

Jayvid

 

this has been a common problem

what is the error that you are getting??

try this... boot up in SAFEMODE

by pressing F5 or F8 right after the Acer screen disappears....might have to press/release a few times

choose SAFE MODE

now try burning the disks while in safe mode....
a lot of the errors durring burning are because of apps in the start bar... so close/exit/shutoff all of those you can before burning...

see if that helps

bigO

 

thanks for the suggestion

but unfortunatly it didnt work.
its really getting frustrating, i have now thrown several cd's out now!
does anyone have another suggestion?

 

the error i am getting is, that windows tells me that; "the program acer empowering technology stopped working - close program or error detection"

 

I have a similar problem.
After finishing to create backup file and try to burn it to a DVD, the error message came up. It says "1014 unable to burn cd can anyone help?

 

are you trying to create FACTORY RESTORE DISKS??

my eRestore never made a file on the HDD... it burned disks straight from the hidden partiton to the DVDs

so i'm kind of confused by your "creating a backup file"

maybe a different version of the eRecovery Software?

 

if you have nothing on laptop you cound just do restore then burn a new set