Need help from the EXPERTS..!!

My laptop is AcerAspire 5572ZNWXMi...

I noticed this problem just a while ago when I accidentally pulled out the outlet and then it suddenly turned off.
I asked myself, "Why would this thing turned off when in fact it has battery?"
Then I tried to turn it on again, and then I just realized that my battery is not charging anymore. It remains on 6%, and yet it is connected to our power.

What could be the problem?
Will someone can help me with my situation?
What should I do?

Give advice guyz

THANKS!! ) I appreciate anything ^_^

 

How old is your computer? Over time, batteries naturally lose their charge. But that sounds strange that the battery would only be at 6%. If your battery is REALLY old I could understand, but you might have a bad charger/battery or maybe there's something wrong with the computer.

 

Worth removing the battery and all AC power, then hold the power button down for 20 seconds or so. Now refit the battery, then reconnect AC power and see if the charge light is indicating charging (turns orange). If so leave it for a couple of hours and see if it changes to green.

If that's no good it does sound like a duff battery.

Also as you disconnected the power and the laptop died it might be worth running chk disk to pick up any file errors etc
Check your hard disk for errors

 

My laptop is just 3years of old I guess.. Charger??? What about the charger??

 

It didn't went well. Same thing happened.
I ran chkdsk last week. I always have maintenance on my laptop every week.

 

I would say that if you can run your computer with the battery out and just plugged into AC power, the battery is probably dead. Three years is relatively old. How often do you unplug/plug in your laptop?

 

Is it not all right if the laptop is plugged into AC power with battery in it? Because that's what I am doing.

 

lol yeah for future reference, dont do that. Take battery out when you are plugged in.

 

my purpose why i am doing that is that, i will be ready whenever brownout came...so that when i am in the middle of my work i will never have a hard time to recover the files that i loss..maybe acer should do laptop that disables the battery in the laptop when it is fully charge even though it is connect in it..if you know what i wanted to say.. ^_^

 

That's not a bad idea! Well, you have a few options. Buy a new battery for the computer, or you can get a battery backup and have other electronics plugged into it at the same time. This way you have time to save whatever you need and shut of the computer, or keep it running. Or both. A battery for a laptop is pretty useful.

 

Heat is the killer for batteries. The charging circuit in a laptop doesn't overcharge or trickle charge, once the battery reaches 100% charge the charing is stopped and if you continue to use AC power it will only recharge when the battery has naturally fallen to around 96% or so after a few days. It is good practice to occasionally use on battery, sometimes discharging to near the low cut off point.
My Aspire 9301 is nearly 4 years old and tbh the original battery is still performing as well as ever when needed and I never remove it. I do discharge it fully at least once a month or so.