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    New Acer 6930 randomly shutting down on me during Windows Updates

    Discussion in 'Acer' started by freegood, Jun 23, 2009.

  1. freegood

    freegood Newbie

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    Just got the laptop today. Went to Windows Updates out of the box and boom, it shuts down. A LOT. I managed to get the 64 bit updates in but it keeps shutting down for the rest. System Restore doesn't seem to manner.

    The bottom of the laptop is hot to the touch after 2 hours worth of idle usage spent on updating windows....

    Specs
    Intel Core 2 Duo Processor T6400
    4GB (2/2) DDR2 667 SDRAM
    320GB hard drive
    Blu-ray Disc Drive
    9600
    NVIDIA GeForce 9600M GS

    The only changes I've made is removing some annoying bloatware, but I didn't expect problems this fast and this early.

    I hope this is not a heating issue because I would hesitate to get a replacement. 6930 owners...have you had this problem before. Does it get hot a lot? I hope it doesn't explode if I try to play Left 4 Dead on it.

    Help would be appreciated. More details would be gratefully given.
     
    freegood, Jun 23, 2009
    #1
  2. powerfull499

    powerfull499 Notebook Evangelist

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    My 6930 doesn't get hot.

    I would try to do a clean restore again.
     
    powerfull499, Jun 23, 2009
    #2
  3. chriscatt

    chriscatt Notebook Evangelist

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    Hi, as powerfull499 says, go back to the factory install. If the problem disappears then it suggests that by getting rid of the 'bloatware' the problem was brought about...
    Chris
     
    chriscatt, Jun 23, 2009
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  4. freegood

    freegood Newbie

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    Thanks for the responses.

    It seems to shut down no matter how cool the laptop is.

    I've been able to update piecemeal. It shuts down when the download is complete and sometimes shuts down during the reboot and install phase. The only update I haven't been able to install is the Windows .NET 3.5 update.

    The bottom of the laptop isn't as hot as it was yesterday. It's been running idle for an hour.

    As for the bloatware, I've only had time to delete the random games (10 of 30...) and the games installer that's been nagging me about accepting an internet security certificate. I don't think that's causing the issue.

    This is annoying for a new laptop. Is it time for an exchange?
     
    freegood, Jun 23, 2009
    #4
  5. sampochin

    sampochin Newbie

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    Hi Guys just got the 6530 the other day (723G32MN - which by the way i cannot find anything about on the net) was wondering, hwy is it running abit slow straight out the box? does it need a fresh format to get rid of the bundled rubbish? and how come it doesnt come with a restore disk? and lastly it is really a high definition screen?
    thanks in advance for any help
     
    sampochin, Jun 28, 2009
    #5