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    PQSERVICE factory setting problem

    Discussion in 'Acer' started by Movingarrows, Jul 29, 2009.

  1. Movingarrows

    Movingarrows Newbie

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    Hi everyone. I'm new to this forum and need some help with my Acer Extensa 4420. A few days ago while on my laptop the BSOD suddenly popped up and my laptop shut down. A restarted it and while it did log in, I got notices saying a lot of stuff was corrupt. I ran chkdsk to see if i could diagnose the issue, and it stated the system volume was corrupt. As time went by using windows became erratic. I decided to try to restore my acer back to factory settings using the eRecovery program. This program would stop working every time right before the process began. Eventually windows stopped booting up at all. leaving my at a boot screen the endlessly looped. I installed Ubuntu shortly after, and managed to get my PQSERVICE partition recognized by the GRUB bootloader and Ubuntu itself (as a mounted drive). The problem is that whenever I do boot to the PQSERVICE partition and look through the options in the recovery center, there is no restore to factory default settings.

    If anyone can provide any help at all it would be greatly appreciated :)
    thank you
     
    Movingarrows, Jul 29, 2009
    #1
  2. kiriakost

    kiriakost Notebook Deity

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    I do not know people who told you to use Linux and messing up your laptops with it !!

    If you can not use the info on my signature , pay ACER to fix it .
     
    kiriakost, Jul 29, 2009
    #2
  3. Movingarrows

    Movingarrows Newbie

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    This problem occurred even before I installed windows... even with the original bootloader I had this issue. Linux has nothing to do with "messing up" my laptop.
     
    Movingarrows, Jul 29, 2009
    #3
  4. TehSuigi

    TehSuigi Notebook Virtuoso

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    You did remember to burn your recovery DVDs using eRecovery right? Use those instead.
     
    TehSuigi, Jul 29, 2009
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  5. Movingarrows

    Movingarrows Newbie

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    I tried that also. eRecovery would close before I could make DVDs to restore to factory settings. Now windows or the recovery console wont boot up at all. It says winload.exe is corrupted or missing. I can see winload is present by looking through the ACER partition on Ubuntu.
     
    Movingarrows, Jul 29, 2009
    #5
  6. Carab

    Carab Notebook Enthusiast

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    Carab, Jul 30, 2009
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  7. kiriakost

    kiriakost Notebook Deity

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    At my links you can find lots of info about 3rd party MBR loaders .



    There no need to unhidde anything .

    The MBR loader will boot the partition of your choice .
     
    kiriakost, Jul 30, 2009
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  8. Sam1

    Sam1 Notebook Evangelist

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    @kiriakost,

    I used to be able to read links under signatures, somehow it was turned off. Can you put your links in your reply thread, thanks.
     
    Sam1, Dec 31, 2009
    #8