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    Recovery CD Needed

    Discussion in 'Acer' started by janiceis, Nov 13, 2008.

  1. janiceis

    janiceis Newbie

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    Hi there. My son has an Acer 5100 series laptop. His friend decided to install Windows XP over Vista because he thought that it would make the laptop run faster. It crashed. Once past the initial Acer screen it just goes to a black screen. I had someone check it out for me and they said that the original recovery system that would have been partitioned on the hard drive has been wiped out. I need a recovery CD for this laptop but the serial number on the sticker on the back is very faded and not legible. The product key for Microsoft is still in tact though. Can anyone help with any suggestions? This 6 month old laptop is now just nothing more than a paper weight.

    Janice
     
  2. ratchetnclank

    ratchetnclank Notebook Deity

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    Stick in a copy of vista and reinstall.

    Download drivers from acer.
     
  3. paten

    paten Notebook Consultant

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    If you go into your bios at boot up, the serial number should be listed there.
     
  4. arkieboy

    arkieboy Notebook Enthusiast

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    i had a similar issue with my travelmate that i had for a few years. i broke down and bought all 4 of the system recovery cd's. it costed me 30 bucks but it was worth it. the darn things should COME with them.

    i have a 5315 aspire if you need anything.
    do some searching. this is the best forum out there for your issues.
     
  5. andyasselin

    andyasselin Notebook Deity

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    also if you go into you bios the serail number with be they infomation page

    then phone acer order replacment recovery disk

    or do what other post said get stand vista disk then download software from acer site