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    Recovery of Travelmate 240

    Discussion in 'Acer' started by StonehouseChef, Dec 5, 2007.

  1. StonehouseChef

    StonehouseChef Newbie

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    I have a 3 year old Travelmate 240 with XP. When I bought the machine I had a few problems and was asked to use the system disk and recovery disks. It went to the the second recovery disk and then I got "The media does not contain the correct file" Acer told me "You have a corrupted set of discs" I ended up sending the machine back to Acer who fitted a new hard drive.

    The machine has been playing up so Acer suggested that I do recovery using the disks .........

    After backing up to a portable hard drive, I started the operation as per their instructions, and got to the second disk ..... guess what ????? "The media doesn't contain the correct file" AGAIN

    I contacted ACER who now say "The disks are\only under warranty for 180 days, and if you want new disks you will have to pay £50.00p.

    Anyone got any ideas, I have a dead laptop that has (as far as I know) wiped XP

    I have tried alt (f10) but that does nothing

    Thanks
    Steve
     
    StonehouseChef, Dec 5, 2007
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  2. cloudcroft

    cloudcroft Notebook Enthusiast

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    I doubt your recovery discs were the problem...the likelihood that the "correct file" wasn't put on them seems pretty far-fetched to say the least...the Acer guy sounds cluless.

    And I suspect that if you order more of the VERY SAME recovery discs, you will get the VERY SAME error because they, too, will probably not have the "correct" file.

    Something else is wrong.

    Maybe Acer sent you the WRONG RECOVERY DISCS for your particular laptop?

    Whatever, you could just get a OEM or full-install copy of Windows XP and "restore" your laptop that way instead.

    Plus, you'd have no bloatware/crippleware/crapware installing, just XP and whatever else you wanted on it, nothing more.

    Good luck,

    -- John D.
     
    cloudcroft, Dec 5, 2007
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