Resolution Problem (HD)

Hello everyone. I was hoping someone can help me with a little problem I have.
I just bought the Acer Aspire 8920G Notebook, the one with the T5750 Processor, with a nvidia 9500m GS graphics card..

I installed everything without a problem, all the drivers and such. As I attempted to change the resolution of the screen to HD - 1920 x 1080, but I could not do it. The highest it goes is 1680 x 945. I was wondering how I can switch it to 1080 resolution.

I also tried doing a custom resolution change in the nvidia control panel, not to sure if I got the settings right though.

So if anyone can help it would be much appropriated.

Thanks
Vuki

 

depending on what RESOLUTION your LCD screen supports,, you may not be able to display a resolution that high

check the SPEC sticker under you right palm.. what does it say about your display?? if you don't have WUXGA support you can't display that high of a picture

http://en.wikipedia.org/wiki/Computer_display_standard

see that link for more info

 

The specs it comes with says it has the WUXGA support, and also right on the laptop, the spec sticker it says "Full HD 1080"

http://www.bestbuy.ca/catalog/proddetail.asp?sku_id=0926INGFS10107471&catid=25254&logon=&langid=EN

That is the exact model I bought.

 

maybe you need to change the monitor type in Windows so you can set it at that resolution? are you running vista or XP?

 

How do I change the monitor type?
I am using Vista Home Premium.

 

have you checked acer euro support site since they tend to have the newest drivers available..

but according to the BB site you linked... the NATIVE RESOLUTION should be 1920X1080...

so i'm not sure what to tell you... your hardware should defiantely support that resoultion.. infact it should always be in that resolution unless it were changed by you or some program??

i'm at a loss.... try upgrading the video drivers

 

Thats what I thought as well, that it should always be in the resolution. I will try updating some drivers, if they need it, and if it still dose not work bring it back to Best Buy then.

Thanks for trying to help.

 

I'm having the same issue, having just bought one about 35 hours ago. Only Acer drivers can be used, and there isn't one available from them to fix this. The ads, packaging, and manual all say WUXGA, and 1920 x 1080 (WUXGA IS 1920 X 1200, btw). I think bringing it back to Best Buy is a last resort, so I'm exploring other options. It's not only false advertising, it's the fact that there are layers of deception from Acer, and sellers seem duped as well (how can they not do a simple check like this on their items for sale...). I will bet the Better Business Bureau will be quite interested, among others.

 

Btw, Best Buy removed this one from their site last night, and replaced it with a similar model for less $, the AS8920-6048 (we're discussing the AS8920G-6952). They no longer have the list of specs, which I will reproduce for our model as displayed on the Best Buy site, in my next post.

 

http://www.bestbuy.ca/catalog/prodde...71&catid=26975

Acer Aspire 18" Laptop featuring Intel Core 2 Duo Processor T5750 (AS8920-6952) - Bilingual
The Acer Aspire Gemstone Blue Notebook features an enormous 18.4-inch widescreen display, the super power of Intel Centrino, and amazing features that make this one powerhouse laptop for all your digital needs.
Purchase service plan

Add to your wish list Compare Lowest Price Guarantee


Product Features

* With an astounding 18.4" CineCrystal widescreen LCD, built-in WiFi link, high definition Blu-ray Disc player, SuperMulti double-layer DVD drive and a staggering 640GB of storage space, the Gemstone Blue is designed to let you do it all from just about anywhere.
* The impressively powerful Intel Core 2 Duo processor helps you multitask at lightning speed, while NVIDIA GeForce graphics bring everything on your screen to life with brilliant, crisp clarity.
* Equipped with the 2nd generation Dolby Home Theatre 10 audio, featuring Dolby Digital, Dolby Digital Live, Dolby Pro Logic IIx, Dolby Headphone, Dolby Natural Bass and Dolby Sound Space Expander technologies, your games and movies will always be in high definition with True5.1 surround sound output.
* The touch-sensitive CineDash media console device puts you in full control of your digital entertainment by responding instantly to the lightest touch, launching your media on the fly and controlling volume levels.
* Four Easy-Launch buttons for WLAN, Internet, email and Bluetooth allow for seamless connectivity.
* The Acer Bio-Protection fingerprint solution featuring Windows logon is designed to keep your confidential documents and media secure.
* Use the 4-way FingerNav to launch and navigate through your favourite music, websites, applications and more with the swipe of a finger. It’s easy with Acer’s innovative "Launch" applications.
* Integrated WiFi: Intel Wireless WiFi Link 4965AGN (Dual-Band Quad-Mode 802.11a/b/g/Draft-N)

Please Note: This product contains both English and French operating instructions and system software. In this context GB or Gigabytes refers to 1 Billion Bytes. The actual formatted capacity will be less.
Product Details

Web Code: 10107471
Mfr. Part Number: LX.AP50X.360
Base Features
Approximate Battery Life 2
Hard Drive Speed/Capacity 640GB 5400RPM
Optical Drive Blu-Ray ROM With SuperMulti DVD+/-RW DL
Processor Speed 2.0GHz
Processor Type Intel Core 2 Duo T5750
RAM 4GB
Screen Size 18"
Graphics
Discrete Video Memory Yes
Expandable Video Memory Yes - Up to 1280MB (Dedicated + Shared)
Graphics Chipset NVIDIA GeForce 9500M GS
Integrated Video Memory Yes
Native Screen Resolution 1920 x 1080
Upgradable Video System No
Video Memory 512MB
Audio
Audio Chipset Intel PM965 Express
Audio Output Acer CineSurround
Digital Input Yes
Digital Output Yes
Hardware Volume Control Yes
Integrated Amplifier No
Integrated Microphone Yes
Microphone Input Yes
Speaker Wattage Not Provided By Manufacturer
Speakers Yes
Inputs/Outputs
Card Reader Yes
Card Reader - Compatible Memory Types SD/MMC/MMCplus/MS/MS PRO/xD
Composite Output No
ExpressCard/34 Input No
ExpressCard/54 Input Yes
HDCP Compliant Yes
HDMI Port Yes
IEEE 1394 Input/Output No
IR Receiver Yes
Number of Touchpad Buttons 5
PC Card Input ExpressCard/54
S-Video Output No
Type of Keyboard Bilingual
Type of Modem V.92
Type of Pointing Device Touchpad
USB 2.0 4
VGA Output 1
Webcam Yes
Networking
Ethernet Port 10/100/1000
Integrated Bluetooth Yes - 2.0 EDR+
Integrated WiFi See The Features Section
Power
Battery - Capacity 4800 mAh
Battery - Number of Cells 8-Cell
Battery Type Lithium-Ion
Computing Features
Processor Cache 2MB L2
Removable Storage No
System Bus 667MHz
Software
English/French Software Bilingual
Loaded Software 1 Microsoft Works
Loaded Software 2 Adobe Reader
Loaded Software 3
Loaded Software 4
Pre-loaded Operating System Microsoft Vista Home Premium 64-Bit
Accessories
Headphones No
Remote No
Product Features
Notebook Depth 30.0 cm
Notebook Thickness (closed) 4.4 cm
Notebook Weight (including Battery) 4.1 kg
Notebook Width 44.1 cm
Warranty Labour 1 Year
Warranty Parts 1 Year

While we strive for accuracy, Best Buy reserves the right to make changes at any time, without notice, to prices, descriptions, images and policies. Web store prices, products and promotions may differ from our retail stores. Click here for full terms and conditions.

 

bigozone, thanks for the euro site, will check into that one - nothing useful for this issue was on their NA site. On mine, going to 'personalize' on background, and then 'display settings', the highest res available is as Vuki says, 1680 x 945.

 

http://forum.notebookreview.com/showthread.php?t=273178

see that link... seems like acer lied

time for a law suit

 

I think if you get omega drivers or something you will be able to get the resolution to 1080p

 

What about visiting the acer website ( http://support.acer-euro.com/drivers/downloads.html) and downloading the latest display driver for your video card, that might just do it, worth a go...

Drivers get updated all the time, and once the machine is boxed and ready for sale it dont get updated again until the user updates it.........