The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Service problem with Aspire 5520

    Discussion in 'Acer' started by Othum, Oct 4, 2008.

  1. Othum

    Othum Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    My laptop has had a power problem. The power button and status indicator lights start flashing simultaneosly. The computer loses power and begins to run off the battery, then dies completely when the battery is dead. It won't power up at all if I remove the battery.

    It is under warranty. I sent it to Acer for repair. They replaced the motherboard. When returned it functioned for a day or two, then the same thing happened.

    I returned it for the second time. They replaced the motherboard and the hard drive. It seemed like a new, clean computer. Oddly, when I went into control panel/system info it said it was a model 7520, but I sent them a 5520. The serial number did not match either. After an hour or two, the same thing happened.

    I just returned it or a third time. What can I do? Ask them for a brand new computer? I'm starting to get a bit exasperated. I'm wondering if their technicians know what they are doing.
     
  2. andyasselin

    andyasselin Notebook Deity

    Reputations:
    140
    Messages:
    1,690
    Likes Received:
    0
    Trophy Points:
    55
    ACer is realy hard to get them replace laptop but they will do if you ***** I mange to get replace one for my sister that was realy bad

    the model say diffent problay just because mainboard interchange able between modules


    are you send the power adapter in with laptop too?

    I think that might be good idea both died same way

    is this stock configureation on laptop have any upgrade been made onit

    IT sucks to get bad laptop i hope they do replace for you or get issues fixed

    you can phone acer corperate ***** them I done that it slow procress but it did work out in end okay