Smart Card Help

My new acer TM 8204 is great. But my access is restricted my my own smart card. Its been two days that I was playing around with it. Everything was perfect. In the last boot, it verified the smart card, accepted, asked for my windows log on password, accepted, loaded my desktop and then the INSERT SMART CARD screen appeared. As the card is in the slot, I checked by taking it out and reinserting, I tried the other card. No use. I am able to switch it off with power button and reboot the laptop and the cycle repeats. How can I access the laptop now to diable the smart card features. Please help.

 

Have copied the solution from Acer faq site below. Though I downloaded from ftp 8200 folder. The setup.exe file is not able to run. I am not able to check the software version I have. Can anyone tell me what version of smartcard is installed in 8204.

Problem:
I have the Service Pack 4 for Windows 2000 from Microsoft installed on my Travelmate Notebook and now the already installed and previously working Smartcard doesn't work anymore.

Solution:
Please update the Smartcard driver to version 2.7.2.2 or higher. The driver for download can be found here:
TravelMate 350: - http://support.acer-euro.com/drivers/notebook/tm_350.html
TravelMate 610: - http://support.acer-euro.com/drivers/notebook/tm_610.html

How to update:
Restart the machine and press the F8 key before Windows is booting. Now you can choose to start in safe mode. Do this and install the driver from CD or FDD or Internet. Restart your Notebook again. Now the Smartcard will be found and you can work with your notebook without problems.

This problem you may see when you have the Smart Card Software Version 1.x installed.

 

The smart card problem still exists. The above solution did not help.

 

After several reboots, the batter drained. Finally I switched to AC and then tried to boot again, now it asked for my smart card password and whoaaa it worked now. I still cant figure out why it did not give me access for a few hours and did not recognize the smart card.

 

just thinking silly (and because I was that silly myself) ...

Could it be that you were also running ePowermanagement and that your Cardbus was switched of in your power profile as soon as windows loaded your settings?

happened to me...

hth

Drio

 

RoverVampire, I am immensely grateful for your posts above.

I have just hit the same problem with an Acer Travelmate 352 after installing Windows 2000 SP4, and spent the past four hours trying to resurrect the machine. I've been searching the net for the past two hours, having exactly the same smartcard problem as you. Installing the newer smartcard driver in safe mode did indeed return the logon box; the machine had previously been locked with "Please insert your travelmate smart card".

Many thanks!