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    The center button (4-way scroll button) on my laptop does not work. Can anyone please help

    Discussion in 'Acer' started by mouk2007, Jul 19, 2008.

  1. mouk2007

    mouk2007 Notebook Enthusiast

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    :( The center button between the left and right mouse buttons (which serves as a 4-way scroll button) under the touch pad on my ACER Aspire 3690 Laptop does not work. Do I need to install a particular driver for this or is there an option that I need to enable for this to work?

    Many Thanks for your help.
     
    mouk2007, Jul 19, 2008
    #1
  2. bigozone

    bigozone JellyRoll touring now

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    download and install the ALPS driver....

    in the TOUCHPAD.ZIP driver for my model there are both synaptics and ALPS drivers...

    the synaptics driver causes the cursor to jump all over while typing...
    the alps solved that problem and the SCROLL button works perfectly

    edit:

    if the driver for your model doesn't have an ALPS driver.. just download the touchpad.zip for the aspire 5315 and install the ALPS driver for it!
     
    bigozone, Jul 19, 2008
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  3. hoggie

    hoggie old boy

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    sorry it took some time.
    but do your settings look like this. does the laptop know a centre wheel is there :D
     

    Attached Files:

    hoggie, Jul 19, 2008
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  4. mouk2007

    mouk2007 Notebook Enthusiast

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    In the hardware tab of mouse properties I have one installed hardware called 'PS/2 Compatible Mouse'.
     
    mouk2007, Jul 19, 2008
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  5. bigozone

    bigozone JellyRoll touring now

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    bigozone, Jul 19, 2008
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  6. hoggie

    hoggie old boy

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    as above :D
     
    hoggie, Jul 19, 2008
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  7. mouk2007

    mouk2007 Notebook Enthusiast

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    I downloaded the file and restarted my computer but the problem with the center button is not fixed and the curser is much more difficult to move around now. It keeps on getting stuck and it is much more difficult to work with the touch pad.
     
    mouk2007, Jul 19, 2008
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  8. bigozone

    bigozone JellyRoll touring now

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    there are sensitivity settings available thru the little icon in the task bar... along with scroll button settings too

    if you don't have the icon on the task bar... go to the control pannel and then mouse settings

    EDIT

    or just uninstall the ALPS driver from the add remove section of the control pannel
     
    bigozone, Jul 19, 2008
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  9. hoggie

    hoggie old boy

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    one more screen shot.
    and you could use the virtual scroll :D
     

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    hoggie, Jul 19, 2008
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  10. hoggie

    hoggie old boy

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    by the way, me and BigO are a double act :D

    he does technical, i help beginners :D

    Phil :D :D :D
     
    hoggie, Jul 19, 2008
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  11. mouk2007

    mouk2007 Notebook Enthusiast

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    Could you please let me know how I could change the mouse settings to optimal as the touch pad has really become a pain to work with since downloading the driver. It has become very unresponsive. Thanks a lot
     
    mouk2007, Jul 19, 2008
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  12. hoggie

    hoggie old boy

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    see screen shot, can you get to the properties shown in the screen shot
    ?

    each part has a full list of instructions. just take your time
     
    hoggie, Jul 19, 2008
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  13. bigozone

    bigozone JellyRoll touring now

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    just install the synaptics driver and follow hoggies instructions....
     
    bigozone, Jul 19, 2008
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  14. mouk2007

    mouk2007 Notebook Enthusiast

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    In my mouse properties I have a General, Driver and Details tab. The screenshot seems to be different to what I have.
     
    mouk2007, Jul 19, 2008
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  15. bigozone

    bigozone JellyRoll touring now

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    un-install the ALPS driver

    install the SYNAPTICS DRIVER

    then your screen should look similar to hoggies
     
    bigozone, Jul 19, 2008
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  16. hoggie

    hoggie old boy

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    ok. right click icon in system tray.select pointing device properties.Device settings tab.highlight the mouse device.now select settings.
    this will open the full settings screen for the pointing device.
     
    hoggie, Jul 19, 2008
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  17. mouk2007

    mouk2007 Notebook Enthusiast

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    Sorry for being so annoying but could you please let me know where to download the SYNAPTICS DRIVER from.
     
    mouk2007, Jul 19, 2008
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  18. hoggie

    hoggie old boy

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    ftp://ftp.support.acer-euro.com/notebook/

    select your model and all your drivers are there :D
     
    hoggie, Jul 19, 2008
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  19. mouk2007

    mouk2007 Notebook Enthusiast

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    OK, GREAT! Thanks guys. I have now downloaded the SYNAPTICS DRIVER and now the 4 way scroll is also working. You guys are great. Thanks a lot.
     
    mouk2007, Jul 20, 2008
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  20. TeeJay 44

    TeeJay 44 Notebook Deity

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    Something that I have noticed with the Synaptics driver.....

    If SynTPEnh is disabled at startup in msconfig than the scroll button will not work.

    If you are running XP go start then run and type in msconfig and select startup and ensure that SynTPEnh is ticked. If not tick it and restart your computer.

    The scroll button should then work properly.

    Cheers,
    Theo
     
    TeeJay 44, Jul 20, 2008
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  21. bigozone

    bigozone JellyRoll touring now

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    glad to see ya finally got it lined out

    congrats
     
    bigozone, Jul 20, 2008
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  22. TeeJay 44

    TeeJay 44 Notebook Deity

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    Do this first before going on a mission :)
     
    TeeJay 44, Jul 22, 2008
    #22