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    Timeline Ultra M5 problem with plastic feet

    Discussion in 'Acer' started by Fandom, Sep 7, 2012.

  1. Fandom

    Fandom Notebook Enthusiast

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    Hello,

    I just bought an Acer M5 and noticed that the left front foot is probably problematic, as the device wiggles to the left when I perform a touchpad left click. I tried to press the feet in but it didn't really change anything.

    Is this something to be expected? The whole device feels unbalanced every time I have to left click on something with the touchpad. Is there a remedy or should I just send it back?
     
    Fandom, Sep 7, 2012
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  2. popeye1128

    popeye1128 Notebook Consultant

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    Sounds like the one foot is shorter than the rest unless you are on a surface that is not flat. I'm sure they will send you a replacement foot if you contact them. Much cheaper than sending the whole laptop back.
     
    popeye1128, Sep 7, 2012
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  3. Fandom

    Fandom Notebook Enthusiast

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    I contacted them and they told me to send it in.. with a return date of 3 weeks. What the f? Stay without laptop for a month to replace a rubber foot?
     
    Fandom, Sep 14, 2012
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  4. sunster168

    sunster168 Notebook Consultant

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    Yikes! That's way too long for me too. Hope you can have them send the foot instead.
     
    sunster168, Sep 14, 2012
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  5. Fandom

    Fandom Notebook Enthusiast

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    To update this, I actually fixed the problem completely by unscrewing all screws underneath (but the one under the sticker), and screwing them back in. Voila, problem solved. Device is now properly aligned.
     
    Fandom, Oct 3, 2012
    #5