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    Vista Recovery Problem ...

    Discussion in 'Acer' started by moolap, Aug 23, 2007.

  1. moolap

    moolap Newbie

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    Hiya, hoping someone may be able to help.

    I have just bought an Acer Aspire 5610, which came with Vista Home Premium. It developed a problem and couldn't boot into Vista (hung during boot of o.s, fine past splash). I dont have backup CDs, but there is the erecovery partition still there with it on which I was told I could restore with ALT-F10 so felt should be fine (mistake I know now).

    ALT-F10 doesn't work on boot to restore. Called Acer tech support who tell me I have overwritten it. I tell them I haven't I can still see it if I boot from a Live CD. They tell me I'm lying (wtf?), and hang up. After 3 more attempts I don't get anywhere with them, with the best I can get out of them is them telling me I have to send it back and they will redo it for £50.

    Not willing to do that, in the meantime I've put XP on 3rd partition to make sure laptop is fine hardware wise etc, and works fine.


    My Main question is, I still have the original recovery image there in a recovery partition. Just no way to get at it. I'm guessing there's no way to get this to uncompress and install from xp or something ?

    Also, as the laptop has an unused Vista key at the bottom. Would this work if I borrowed someones Vista home premium dvd, installed it on my laptop with my key, then do a recovery using acer vista recovery program (as the recovery partition will have all the correct drivers etc)? (or even will vista run at all from that key, or is it a wasted time as its somehow tied to an acer distrib of vista, and I should forget that route and just use xp).

    Is the key usable with any home premium dvd, or just acer ones ?

    Thanks in advance for any help.
     
    moolap, Aug 23, 2007
    #1
  2. davidb4775

    davidb4775 Newbie

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    This is just a guess based on what I've been through restoring my Acer to factory settings. I discovered that the Acer utility software looks for information on the D drive. If you zapped D and joined it with C, the system will hang.

    My advise would be to reload only vista. Since my machine didn't have vista disks, your vista might be stored in that unlabeled partition. Once loaded, make restore disks. I might think that it would pick up the stuff stored in that unlabeled area. Then slice off a part of your C drive in disk manager, call it D "DATA" and do a quick format. Reboot to the restore disks (set the bios to read the optical drive first) Hope that helps
     
    davidb4775, Nov 22, 2007
    #2
  3. andyasselin

    andyasselin Notebook Deity

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    IF you have recovery partion intacted boot from you live cd

    and set it to active partion

    reboot and it will load upto into recovery run thought
     
    andyasselin, Nov 23, 2007
    #3