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    What just happened??

    Discussion in 'Acer' started by RickyRix2009, Jan 10, 2009.

  1. RickyRix2009

    RickyRix2009 Notebook Enthusiast

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    Was using the Acer Arcade and was informed about the latest patch by the Live Update. I ran the install patch and during install the McAfee informed me that two of the files were trojams and had to be removed. The files were CL26934.RRA and CLDO7416.RRA, so now when I stick my blu-ray into the drive I get an unexpected error from the Acer Arcade and it won't run.
    So where did the files go, and why would ACER put out a patch that conflicts with the pre-installed anti-virus?
     
    RickyRix2009, Jan 10, 2009
    #1
  2. Awake

    Awake Notebook Consultant

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    wait, you downloaded something from acer and mcafee told you it was trojans...i would inform acer...either that company is bad or its some glitch.
     
    Awake, Jan 10, 2009
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  3. ATG

    ATG 2x4 Super Moderator

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    I'd turn off the AV and reinstall the update. Some AVs just love to produce false positives. This isn't ACER's fault, it's the AV's fault.
     
    ATG, Jan 11, 2009
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  4. Awake

    Awake Notebook Consultant

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    Huh? you saing that some AV's lie to make money? and your saying mcafee is one of them..ive been hearing bad things about mcafee -.-, probably my last purchase from them....
     
    Awake, Jan 11, 2009
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  5. paten

    paten Notebook Consultant

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    Not on purpose.
     
    paten, Jan 11, 2009
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  6. ATG

    ATG 2x4 Super Moderator

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    As paten said - not on purpose. The AVs are not perfect, sometimes they detect "suspicious" files because the files are made in a way that make them looks like malicious. For every program you install the InstallShield says: "Please turn off all your programs that may run in the background". Ever wonder why?
     
    ATG, Jan 11, 2009
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