Why Acer is cheaper compared to Dell?

Discuss the Aspire, Ferrari and TravelMate line of notebooks from Acer here.

 

Branding IMHO.

 

+1 in Japan it is branding. Japanese Dell techs are all Chinese and cant speak off script. It is generally just as poor as Acer in Japan. In general though Dell has better build but still not up to par with makers such as Appler/Clevo/Lenovo.

 

Lol

My Acer has better build quality than the 20+ Lenovo's I prepped last week, and in my experience Acers last longer - I had 3 Lenovo's back last weeek that were less than a year old.

 

Had both and Dell definetly beats Acer in build quality....depends on which line you buy ofcourse but i don't know of any Acer line with the same quality standards and support as for the Latitude an Precision Dell lines

 

exactly...i've always seen it's very easy to create ripples on the lcd by applying pressure on the lid etc...flex in keyboard, all that stuff, pretty much impossible with my m4400....

 

My Acer's build quality is rather poor, in my personal opinion. Though, I've had it for nearly two years now, but the chassis is beginning to crack on the edges.
EMZ=P

 

Dells and Acers are manufactured by the same ODMs - Inventec and Quanta. Acer's Compal and Inventec models are slightly better in build quality. If you need the best build quality, you've got Clevo and Asus, which are comparatively more expensive.

99.99% of the times, the fault is not of the ODM or the OEM, but the PEBKAC....

 

Great thread to start...

Surely will be heated discussion here.

 

well for a start, acer does not offer next business day onsite as standard. In malaysia, if something goes wrong with your dell, someone will be sent to your home the following business day to check it out. This is included in the standard 1 year warranty. With acer, you have to go back to the store you bought it from and they will return it, then you have to wait for it to get fixed.

out of all the brands, i hear most complaints about acers. the casing dosent seem to stand up to wear and tear. not good if you bring it to university every day.

 

If you look even for a little while, you'll hear horror stories about every computer manufacturer, Dell and Acer included.

 

true, but im not referring to horror stories, im referring to minor annoying issues that come up after 6 months of ownership. Like the finish peeling off, joints getting loose.

i suppose as evidence i could quote the instance of a particular university in singapore that switched from offering acer as special student purchase to fujitsu due to very high level of technical issues and complaints with the acers.

they were offering acer travelmates, correct me if im wrong, thats the business line right?

 

Quanta, Compal and some other contract manufactures are the actual builders of the notebook computers.

http://www.cnn.com/TECH/computing/9904/02/fauxbook.idg/index.html

Support may differ, materials may differ, features may differ and design is certainly different to be a HP, Acer, Dell and etc., however, build quality is pretty much the same.

Debate "build quality" all day if it makes you happy.

 

It really doesn't matter if the same companies build the laptops. That doesn't mean they build them the same..."build quality" very much comes down to the design for the casing for instance and the materials used, as mentioned. Build quality does NOT describe the quality of the company that does the building....

 

The logical in laptops , are to do model to model comparison.
Not brand to brand .

Some models are simple failures ...Flaws in their electronics, the external look and plastics quality comes second in value .

 

[QUOTE=
out of all the brands, i hear most complaints about acers. the casing dosent seem to stand up to wear and tear. not good if you bring it to university every day.[/QUOTE

Acers biggest problem is that they undervalue their products. So, mommy or daddy chooses them ahead of Dell etc. Because they are "cheaper".

Hence Acers biggest problem. Too much fiddling from kids that know squat about computers.

Screw up the lappie and Acer gets a bad name. See it all the time on the Acer forum.

Cheers,
Theo

 

*applause* I havn't heard that term in awhile

 

Acer notebooks qualities aren't as bad as their apparent reputations. My parents have two TravelMates (business line) purchased 4 years ago. Still going strong. My partner has an Aspire, and though no where near as good as my ThinkPads, the built quality is very similar to my aunt's HP notebook and our old Dells.

 

I have had 3 acer notebooks in the last 3 years two are alive... one is going strong the other... well just say your prayers before boot...

Alive 1.5GhzCel/512MB/SiSGPU/120GB(upgraded due to failure of stock 60GB)
sorta alive... Ferrari 5005 2.0Ghz turionx2... I think It's as software issue...
dead: older ferrari... dead, basically lit on fire... (smoke and funny odor has to be close enough right?)

by the way acer doesn't have support... unlike Dell.

 

I think one of the reasons Acer can give a more reasonably priced product vs. Dell is advertising. AFAIK, Acer does little/no advertising, or at least not 1/10th as much as Dell.

 

not really, if we could obtain statistics on failures/complaints per 100 units for each brand, if one brand does have an obviously higher number, and that number is spread out over their product line (not just one model, might just mean that model had bad design) it could mean they are cutting corners and skimping on quality just to make a price point.

unfortunately i cant seem to find any solid statistics, that is why i quoted the example of that university, which could be considered a sample population.

in the absence of solid figures i think this is just gonna become a thread of "i have an acer and im insulted" vs "i have a dell and im gonna defend it"

 

From my experience, I've seen issue on both my acer laptop and the dell one of my girlfriend. But to answer the topic question, I would say advertising and costumer service.

 

I'd put Acer and Dell consumer lines on the same level quaility wise...I still own an Acer, no problems....on an Asus now. But, **** hombre, how you convert that many Yen in your head?

 

guys, thanks for the replies...among the three laptop brands here in japan HP, Dell, Acer...the latter is the always the cheapest...(though sometimes, the spec is much better)

 

I had HP, Acer, Dell, Msi..

From my experience with allot of travel with those machines..
My HP notebook was the best overall, also the most expensive, Msi notebook was also allot better then Dell Latitude. Dell Latitude laptops where allot better on old days. But there build quality has been allot gone downwards lately. But from what i can say about Acer is just there service Sucks, but there new notebook builds gemstone seem to be better then before. And if you compare it to price Acer/Msi is the best choice you can have.

About Asus and other notebooks i can't say nothing, because i had no experience with them. But from what i hear and see. Do Asus also have pretty decent notebooks. And maybe will be my next choice of notebook. If HP notebook is to expensive for me

PS: i can remember that with the old Dell Latitude notebooks you could run over with your car, don't try this with the existing models because there all cheap plastic. My brother still have those P3 Latitude with Titanium build quality

Best regards,
PleXuS