acer 3680 limited or no connectivity

Hi, I was wondering if anybody could help me out.My acer 3680 laptop started getting a message 'limited or no connectivity' and my internet won't work.
I have tried everything,Turned off the modem/router (which is in my housemates room),set the ip address and stuff manually,used the winsock fix,even formatted the laptop to no success.
The cable works fine and my pc connects no problems.
AGHHHHHHHHHHHHH any ideas.
Thanks

 

do you have the correct driver installed for the wireless card..??
check this link out, might help.... http://www.pchell.com/support/limitedconnectivity.shtml

 

Hi,thanks for the fast response.
Pretty sure it's the right driver as it was working with the same drivers in the past and I don't use the wireless, just the cable.

 

which OS do you have....I guess you may have installed the KB892896 patch already..??
is there any firewall you have installed..?? does a lock sign appear on the connection in the status box..??

 

Using xp sp2,Just formatted so only windows firewall,No locksign on status box.
I think I tried the KB892896 patch (tried so many things I can't remember),I'll try it again.
thanks

 

here is the link.. http://support.microsoft.com/kb/892896 and the router or modem, is it configured as DHCP..or you normally assign IP addresses manually..??

 

thanks for that. The message only comes up when i automatically assign the ip address, and when I manually put the ip in it connects but loads about 2 bars and then stops loading...

 

I hope this helps....
start-run
type CMD and hit enter
then type
ipconfig / release
ipconfig / renew
but before that, make sure that you set your IP settings to DHCP

is there any other firewall installed..??

 

I just tried that and got this message - An error ocured while renewing interface local area connection:unable to contact your dhcp server-request timed out.

No other firewalls installed.
When you said set IP settings to DHCP, does that mean going into the properties of the network connection and clicking on 'obtain an ip address automatically ' in the tcp/ip box?

 

which router do you have and the model of ur network card..??
by dhcp i mean that the router itself should be assigning IPs to machines automatically....!! its a setting within the router or modem....

 

the modem/router is dlink dslg604t ,not sure which model network card is ?? the driver is marvell yukon 88e8038 pci-e fastE....

 

alright it is exactly the same as mine....I ll connect via lan and then we can try to match the properties we each have in the device manager > network adapters > marvell.... > Advanced....OK..?? Ur call..!!

but before that try: run -- cmd .. ipconfig/all..!! see what does that give..!!

 

I just done the ipconfig /all and the ip address is now 0.0.0.0
sub mask - 0.0.0.0
dhcp - 255.255.255.255
??

 

to check whether dhcp is enabled or not goto the LAN properties....TCP/IP properties....there will be the Advanced option listed...click that and see if you can see 'DHCP Enabled'....!!
View attachment 20014 View attachment 20015

 

yep - dhcp is enabled....

 

Go into the hardware props of the NIC, into advanced and I have listed the advanced properties on my NIC in serial order....since our NICs and notebooks are the same..!! and also check if it is working or not..!!

1. EnergyDetect+
2. Full Speed
3. Tx and Rx Enabled
4. Enabled
5. Enabled
6. Status Messages
7. 5000
8. Not Present
9. On
10. 256
11. Auto-Negotiation
12. On
13. 256
14. Off
15. Magic Packet and Pattern
View attachment 20016

 

thanks. mine is :
802.1p support - off
battmodelinkdet- energy detect+
battspeedsettings- fullspeed
flowcontrol - on
hardw checksumm-on
interrupt moder-on
log stat messages- status messages
max irq persec-5000
netw adrees- not present
num of recieved buffers-256
num of transmit buffers-256
speed and duplex- auto-sense
tcp segment-enabled
wake from shutdown- on
wake up capab-magic pocket and pattern.

they look pretty similar......

 

*sigh*
I have never been good at networking..:laugh:
have a look at this thread if nothing goes well.. http://www.geekstogo.com/forum/LAN-limited-no-connectivity-t80153.html..:smile:

 

Thanks again for all your help mate.

 

Now you have tried turning off the modem but did you turn off all of the devices at once? A fresh boot for all network devices might help. Meaning turn off your laptop, then the router then the modem and then turn them all back on in reverse order listed.

Also to test internet connection in command prompt type

Code:

ping www.google.com

if you get a response then there is somthing else as your lappy is able to contact googles server.

 

I'll give it a go...thanks,I tried the ping thing but no response...

 

Well then its a problem with your laptop communicating to the network as the other computer on the network is connected fine. At least we know where the problem lies. Now we can narrow it down from their, although I am running out of ideas....

 

try rebooting your computer, that sometimes fixes problems

 

Usually turning the modem/router on and off works,but not this time...

 

If you have another computer connected via lan to that router....try disconnecting that computer and assign that computer's Network Connection Details such as IP, DNS etc to your computer manually and then try connecting....if it doesnt work, try repairing the connection..!!
and do you have the IEEE 802.1x authentication enabled..??

 

As you are connected using Ethernet, go to the network adapter in the device manager, what does it says?

 

I've tried that...but where do I find the" IEEE 802.1x authentication enabled"box?

 

It says the device is working properly....

 

Sorry, I'm not going to read the whole post, but what OS do you have?

 

windows xp sp2

 

I think it might be already checked....anywayz
View attachment 20017

 

Ok, then in the advanced tab of the same adapter window you should find all the options, including the wireless mode in use.

On more question, what is your wireless card?

 

I've looked there and everything seems normal....I've disabled the wireless as I don't use it.

 

My ex problem was the same like yours, then I installed Vista, driver for lan card, then Control panel - Network and sharing center - menage network connection - local area connections (properties) - Internet protocol version 4 (TCP/IPv4)
then call your internet provider, you will get IP's and restart you router and here you go

some (new) lan cards or some with bad drivers just won't work on xp so you have to put vista, and tcpi/pv4 does not exist on xp but some cards need that protocol and thats the problem because that protocol is for vista and there is the part that fix connection and remove that stupid yellow 'low connectivity' thing on tray