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    acer aspire 6920 turning off randomly

    Discussion in 'Acer' started by metalroses, Jun 28, 2010.

  1. metalroses

    metalroses Notebook Consultant

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    hi all iv'e started to have this big problem, i thought it was a virus at the HDD since it was freezing, but i did a factory restore and it stills the same. anyone has an idea of what this could be?
     
    metalroses, Jun 28, 2010
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  2. TehSuigi

    TehSuigi Notebook Virtuoso

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    Could be an overheating problem, forcing your system into shutting down.
    Run HWmonitor and see what your idle temperatures on the CPU and GPU are.

    (loving the icon, btw - Sonic 3 & Knuckles is one seriously epic game)
     
    TehSuigi, Jun 29, 2010
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  3. metalroses

    metalroses Notebook Consultant

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    i have the laptop undervolted. its turning off wiithout using it and in a cold room. im thinking maybe is the hard drive... is there anyway i could disable it?

    and yea sonic is awesome especially 3 and knuckles!
     
    metalroses, Jun 29, 2010
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  4. TehSuigi

    TehSuigi Notebook Virtuoso

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    Well, see if you can find another hard drive to put in and test with.
    Or if you can't, download a bootable Linux Live CD or USB and see if it shuts down when the hard drive's not in use.
     
    TehSuigi, Jun 29, 2010
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  5. metalroses

    metalroses Notebook Consultant

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    this laptop has two hard drives. ive already installed a os in it, but the other one stills on, my question is if there any way to disable one via system utility or something else.
     
    metalroses, Jun 29, 2010
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  6. TehSuigi

    TehSuigi Notebook Virtuoso

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    Disable a hard drive completely? Hm, not sure.
    Have you run error tests on the supposedly malfunctioning one?
     
    TehSuigi, Jun 30, 2010
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  7. metalroses

    metalroses Notebook Consultant

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    yes when it had vista, in middle of that it just freezed and wouldnt go on. after that it didnt want to start the OS so i had to install 7 and it boot up.
     
    metalroses, Jun 30, 2010
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  8. metalroses

    metalroses Notebook Consultant

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    it seems that having the laptop running a game it doesnt turn off
     
    metalroses, Jul 6, 2010
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  9. metalroses

    metalroses Notebook Consultant

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    ok heres my progress: if a run a game like sf4 dmc4 the laptop doesn't turn off, and in safe mode either. i don't know whats happening, antivirus reports nothing. maybe formatting the hard drive would fix this?
     
    metalroses, Jul 20, 2010
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  10. TehSuigi

    TehSuigi Notebook Virtuoso

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    Wouldn't hurt if you back everything up.
    Could also be a failing hard drive.
     
    TehSuigi, Jul 20, 2010
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  11. Vinch

    Vinch Notebook Guru

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    same thing happens on my 6935g. it turns off after minutes of gaming. i guess this is an overheating problem.
     
    Vinch, Jul 20, 2010
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  12. Kaelang

    Kaelang Requires more Witcher.

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    If you're positive that it's not overheating, check the Event log and see if there are any critical failures or anything out of the ordinary. Then you might want to run a hard drive check.
     
    Kaelang, Jul 21, 2010
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  13. metalroses

    metalroses Notebook Consultant

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    ive formatted one hard drive, the problem persist, i cant install an os because it turns off like in 2 minutes. im still left with one but if i format the other maybe it will still the same and lose the laptop completely, by the way im installing the os via a dvd does the hard drive stills working while its installing it?
     
    metalroses, Jul 25, 2010
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  14. Andrew08

    Andrew08 Notebook Evangelist

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    i got mine worst, it's 8920g, not only random turn off but can't play with adapter plugged in.
    why not you try to use your laptop in battery condition?
     
    Andrew08, Jul 26, 2010
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  15. metalroses

    metalroses Notebook Consultant

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    battery's dead already cant use the laptop without the charger
     
    metalroses, Jul 27, 2010
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  16. metalroses

    metalroses Notebook Consultant

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    found the problem its the proccesor, ive disabled the first one and the laptop stays on. ive enabled and it turned off again..... i can change the proccesors right?
     
    metalroses, Aug 4, 2010
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  17. TehSuigi

    TehSuigi Notebook Virtuoso

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    Oh yeah, definitely. I've done it, Dallers did it, you should be able to handle it.
     
    TehSuigi, Aug 4, 2010
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  18. metalroses

    metalroses Notebook Consultant

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    ok kool ill try that later. thanks for the help guys.
     
    metalroses, Aug 5, 2010
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  19. quantumburnz

    quantumburnz Newbie

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    I have an Acer Aspire 5471 and I'm having similar issues with my laptop just shutting down randomly. How exactly did you "disable" one of the processors (or cores)? I'd like to give it a try. Thanks.
     
    quantumburnz, Aug 7, 2010
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  20. metalroses

    metalroses Notebook Consultant

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    Go to control panel>hardware and sound>devices and printers and click device manager, there you should see a list of all the drivers the laptop has, go to processor and right click you should see a list and disable is the second option. first of all check if the laptop doesnt turn off in safe mode.
     
    metalroses, Aug 7, 2010
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