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    acer travelmate 8571 freezing

    Discussion in 'Acer' started by axecapoeira, Sep 10, 2009.

  1. axecapoeira

    axecapoeira Newbie

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    Hi.

    A week ago i bought an Acer Travelmate 8571 with Linus. I installed legal WinXP with SP3 and latest drivers/updates.

    After start the computer freezes within 10-20 minutes independently on the running programs. To reboot it one has to use the Power button.

    This is not the overheating: the ventilator works and the air temperature is cool. I guess, it can be either problem of the BIOS (v.1.02), which is not able to work with XP, or a wrong installation of the XP.

    Does anyone have an idea on the source of the trouble? I would like to keep the notebook due to the advantages of extremely low noise production and long accumulator working time.

    Thanks.
     
    axecapoeira, Sep 10, 2009
    #1
  2. srydlund

    srydlund Newbie

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    Hi,

    I just what to say that I see the same problem with my travelmate 8571 running Vista.

    I am currently in contact with Acer support in Denmark. There first suggestion was to restore the system.

    I have tried this but did not have the time to test it yet.

    I will post a message here if I find a solution for the problem

    Best regards
    Soeren
     
    srydlund, Sep 11, 2009
    #2
  3. srydlund

    srydlund Newbie

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    Hej,

    I've tried to disable the WLAN card in the device manager to see if this would solved the freeze problem.

    I have streamed video from the internet for 24 hours over the ethernet cable without the computer freezing.

    After enabling the WLAN card again the freeze problen has disappeared!
    I can't explain why but you could give it a try.

    Best regard
    Soeren
     
    srydlund, Sep 25, 2009
    #3
  4. axecapoeira

    axecapoeira Newbie

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    I sent the notebook back and ordered a new one. New one works without a problem: OS installation, programms, work. Looks like the reason for freezing was in hardware of the single machine.

    P.S. Still no answer from Acer Support Service
     
    axecapoeira, Oct 15, 2009
    #4
  5. thomasjohansen

    thomasjohansen Newbie

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    I have 2x Timeline 8471, one working perfectly, the other freezing after a few minuts.

    I tried with a Ubuntu 9.10 livecd, and no problems there!

    I'm now trying to deactive the wifi, to see if it makes a difference.

    I have noticed that acer recently has updated the bios to v.1.24 and the fingerprint driver (20091030). Maybe they are the reason for this freeze?

    Will try them if the deactivation/reactivation of the wifi doesnt work.
     
    thomasjohansen, Nov 4, 2009
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  6. thomasjohansen

    thomasjohansen Newbie

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    Deactivating the wifi works as long its deactived. When reactivating it it still freezes.

    But...

    updating bios from 1.02 to 1.24 works for me.
     
    thomasjohansen, Nov 4, 2009
    #6