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    aspire 3680 unable to recover system

    Discussion in 'Acer' started by IMMSONE, Jan 16, 2009.

  1. IMMSONE

    IMMSONE Newbie

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    I have tried all the options ACER offered/ purchase recovery disk still unable to recover. Screens that are supposed to come up from ALT+10 not working.
    Has any one recovered from this problem. System Utiliy coes not come up?
    I would appreciate any help you can offer. Thanks
     
    IMMSONE, Jan 16, 2009
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  2. BobUgh

    BobUgh Newbie

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    Can you give a little more background of what situation you are in and how you got there?
    First of all, it is ALT + F10 (Key F-10, NOT 10); Right after you power on, there should be an ACER logo on the screen, quickly hold down ALT and press F10. If you do that, what happens? Backing up a bit,.. , just after you power on, do youeven get a logo screen, along with (at the bottom) a message of press (F-? I don't remember exactly,2?) to enter setup, and press F-12 to ??(control boot up source, no ALT) ?

    You may need to enter setup, and make sure D2D recovery is enabled. And the hard drive needs to have certain things set up correctly for alt-f10 to work.

    Did Acer send you two discs, a system disc and a recovery disc? If you can't get ALT-F10 recovery as above to work (eg. you have a new hard drive), then you need the system disc in the machine when you power on, and then you probably will need to press F-12 (no alt) after powering on, to select "boot from CD/DVD drive" instead of booting from the hard drive.

    In my case, I have an Acer Aspire 3680 2682, the original 80 Gb hard drive died. I wasn't the first user of this machine and didn't know anything about needing to make my own recovery disk. I called Acer and asked for a recovery disk. Well, I think they charged me $30. After more than a month, I finally received two discs, a system disk and a recovery disk. And some very brief instructions. While I was waiting for the disks from Acer to arrive, I installed a new 250 Gb hard drive and installed Ubuntu on it. Now when I try to "install" the acer recovery disk, I get "Restore failed - reason 0xd0000017. Click OK to restart the computer." What does Restore/Recover/Install expect? An unformatted disk? A fat?? or ntfs formatted C:, D: and hidden? Actually, I would just like to restore vista into one partition, without recovery, but I do not know what restore expects or requires. I have changed my partitions so that partition 1 is now unformatted and will re-try again.

    Bob
     
    BobUgh, Jan 16, 2009
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