can't finish formatting acer 5100 because it keeps on turning off

i have an acer 5100 and it was running real slow so i tried to use the recovery cd that they gave me when i bought my laptop. i tried to boot through cd then run the cd but at first attempt it gave me an error 0xc000 sumthng like that. so i restarted it and tried it again. but this time my computer keeps on shutting down everytime. how am i gonna finish doing the recovery thing if its doing that? and so i put back on default the boot order thing and it comes to a black window with 2 choices.. start windos normally and the launch start up thing.. but it wont go through neither of it. keeps going back to the two choices.

whats happening to my laptop? hope you guys can help me..

 

I really can't find anything for that error code....it gives me topics on atoms and all..
Which OS have you installed..?? Do you have a lot of useful data in it..??
Do you have another computer..??

 

Did you try ALT+f10 at post? i used ot have a 5100.

 

maybe because i dint put the whole error code.. its just that with a lot a zero. i can go as far as acer erecovery management but it keeps on shutting down. uugh! i tried to put windows xp cd too and it still shuts down.

im hoping this is nothing serious.. coz he is gonna kill me

 

whats alt+f10 for?

 

I really dunno much about the Acer Bloatware....never used it..

Can you do a repair using that XP CD....is the XP on the CD same as the XP installed on the computer..?? (same service pack..??)

 

oh no, im running windows vistA. i just tried to put the xp cd to check if it will shutdown and it did.

my main concern is why it keeps on shutting down.? ;c

 

Hmm, do you have SATA HDD installed..??
Which version of Vista is installed..??
Do you have the Vista CD with you..??
The full error code will be helpful in solving this problem....

 

"restore failed error 0xc000000c."


im only using the recovery cd the came with it.

and yes i have SATA hdd in a windows vista home premium 32bit.

and no i dont have any windows vista cd. i guess i can download one since i have the oem serial, right?

 

Yes you can definitely download one, and reinstall using the OEM serial....!!
But if you have installed home premium sp1 then download the one with the sp1 otherwise not..!!
and is the error 0xc000000c or 0x0000000c..??

 

i think the second one with 7 0s

 

you know what i think its 0xc000000c.

 

Did you install any new hardware recently..??
Are you able to login to windows....??
Try Safe Mode or Last Known Good Config....!!

 

no, i haven't. and i can't log in anymore. windows is not even starting. im thinking windows vista is erased during the process. is that possible? coz i only got to the point where there are 2 choices: windows start up repair and start normally. whichever i choose it only brings me back to those 2 choices over and over and over again ;c

 

tell us exactly what you see when you power on.

do you see an Acer screen and then a Vista splash?

If you can, as soon as you see an Acer screen press f2 to get into the bios...make sure the amount of memory that you have installed is being reported and then go to your HDD options and change it to IDE emulation (if applicable) Save changes and restart.

give us a status report

 

ok, just after POST, press F8 and then boot into safe mode..or do last known good config....is that possible to do..??

 

nop. no vista spalsh just the acer screen. the only thing i can access is the set up.

you know when your computer isnt shut down properly. they bring you to a black screen giving you choices on how you want to start.

<-that's the farthest i could go.

what do you mean by IDE emulation? i only have IDE 1 and IDE 0: pioneer dvd-rw dvr-K16rs- (P

 

Try the F8 thing....though BIOS problems are rare, unless you had fiddled with the settings recently..??

 

ok.. i tried F8.. now i see advanced boot options.. and i tried the last good configuration option but it still brings me back to that picture up there. sigh..

 

Safe Mode..??

 

i appreciate all your help but i think i know whats wrong with it. its overheating! ugh! im now 19% through recovery lol. i used a fan to atleast subdue the heat. and its working ok so far. thanks you guys.. ill let you know what happens..