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    eRecovery Software will not install

    Discussion in 'Acer' started by x64Man, Nov 9, 2008.

  1. x64Man

    x64Man Notebook Consultant

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    After a clean install of Vista without deleting any partitions I cannot install eRecovery software. Does anyone know why this might be?

    Thanks
     
    x64Man, Nov 9, 2008
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  2. paten

    paten Notebook Consultant

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    Were you able to install any of the Acer software? Did it give you an error message? If so, what did it say?
     
    paten, Nov 9, 2008
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  3. x64Man

    x64Man Notebook Consultant

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    All other "e" Acer Software installed okay. The error message I received was "eRecovery cannot be installed - 6. SoftwareDisc".
     
    x64Man, Nov 9, 2008
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  4. paten

    paten Notebook Consultant

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    Try to redownload the application and install again. Make sure to get the latest version you can find for Vista. The latest I found is Acer eRecovery 2.5.4302 SP1_51.zip. Also, do you really need it? I don't really use it once I made my factory default recovery discs. If you want to make backups, I think you may be better served by something like Acronis True Image.
     
    paten, Nov 9, 2008
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  5. x64Man

    x64Man Notebook Consultant

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    Downloaded and tried again with no go, your right I really don't need it, just wondering why it wouldn't install.

    Thanks
     
    x64Man, Nov 9, 2008
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  6. Full-English

    Full-English Notebook Deity

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    Also, it is possible to restore your system without disks so long as you don't delete the hidden partition PQSERVICE. Press Alt+F10 when you start your computer on the acer screen and you can do a factory reset from there.
     
    Full-English, Nov 9, 2008
    #6