getting recovery disk to work?

Bought 5530 in August but already need to run recovery disks as the photo gallery constantly crashes and using restore to an earlier date does not work. I burnt two DVD's when I got it and they looked OK. However after changing start up in BIOS to dvd drive then restarting holding down f8, when pressing the complete restore tab nothing happens except a message saying no restore dvd or HD can be found. Cannot think what to try as the disks and dvd drive appear fine. I wish they included the disks with machine like sony do then you would be 100% sure it is not the disks at fault. Anyone else encounter this? I am sure the problem with the photo gallery is not a virus as I do not use the machine on the internet

 

have you try the disk to disk restore by push alt f10 on before window loads

do you have sp1 one on you machine also if only issues photogallery crash post error msg of what does might be able to fix it with out restore the system

 

Thanks for the advice, the crash log is not much use it says something like AppHangB2, I gave up with it and downloaded a free viewer. Strange how a free one works better than the one which is part of the OS!

 

Usual mistakes by users .

Its other the system default DVD , than system backup DVD s set .

If your DVD set are system backup .
You had to boot with ALT-F10 and when erecovery starts , will find your backup first DVD , and it will give you the option to restore the system from it.

Option 2 : Boot normally (enter the first DVD disk) ... start erecovery from windows , and follow the directions to restore the system from the DVD files.

 

Thanks very much, I will try this when needed, I just followed the vista help instructions, maybe I missed the acer documentation, if there was any

 

i can't the f10 to respond any help out there