The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    where are the minidumps?

    Discussion in 'Acer' started by newcastlefc200, Apr 23, 2010.

  1. newcastlefc200

    newcastlefc200 Notebook Consultant

    Reputations:
    29
    Messages:
    168
    Likes Received:
    3
    Trophy Points:
    31
    my 4810tz keeps freezing, i've tried all the fixes on this forum, apart from re-installing windows 7 (I cant see how this can help).

    what I need to know is how I can get the minidump file when my laptop locks up?

    i've looked at the event log and all it says is event 41 kernal power, i need to find out what application/driver is causing the crashes!

    I can't believe this can't be fixed, this is really bad on acers part.

    a note to make though, this freezing happened on my gf's laptop, and she was running a core duo, so maybe its the proccessor??
     
    newcastlefc200, Apr 23, 2010
    #1
  2. BruBoo

    BruBoo Notebook Evangelist

    Reputations:
    99
    Messages:
    486
    Likes Received:
    0
    Trophy Points:
    30
    As you say this is a well known symptom with unknown cause. I cannot imagine every laptop is doing it though as the retailers would have shipped the consignment back (years ago we could negotiate returning the whole stock if 5% were coming back).

    Time to get an exchange (NOT a repair) from the seller. It is unfit for purpose and defective on arrival
     
    BruBoo, Apr 23, 2010
    #2
  3. Full-English

    Full-English Notebook Deity

    Reputations:
    1,227
    Messages:
    1,512
    Likes Received:
    8
    Trophy Points:
    56
    Minidump files are located:

    C:/Windows/Minidump/******.dmp
     
    Full-English, Apr 24, 2010
    #3
  4. newcastlefc200

    newcastlefc200 Notebook Consultant

    Reputations:
    29
    Messages:
    168
    Likes Received:
    3
    Trophy Points:
    31
    thanks bruboo, i'll give it a week and then its going back!

    bangert, I looked there and theres nothing, are they only generated when theres a blue screen or is it any crash?
     
    newcastlefc200, Apr 24, 2010
    #4