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    New GeForce drivers issue!(blank screen)

    Discussion in 'Alienware 17 and M17x' started by rjtnag, May 14, 2013.

  1. j95

    j95 Notebook Deity

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    For Win 7 (only) accurate results go to options>Kernel Timer latency>checked.
     
  2. MickyD1234

    MickyD1234 Notebook Prophet

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    Well... before I got there the cursor paused a couple of times then it stopped responding all together - hard boot :mad:. At least my games seem Ok ATM so I'll not roll back unless it becomes more of a problem.
     
  3. j95

    j95 Notebook Deity

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    Highest DPC routine execution time (µs): 551.214074
    Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation

    Version 320.18, 882.xxxxxx (µs) pretty high.

    Better roll back to 314.22
     
  4. MickyD1234

    MickyD1234 Notebook Prophet

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    Thanks, I'll do that tomorrow. I have to uninstall gforce experience as well first or the roll back goes badly :(

    Such a shame for 'experience'. This is the first driver to include a release version and I've been impressed with the way it can change in-game settings and gives people screenshot examples of the settings from specific games - very slick, and then this *rap happens.
     
  5. j95

    j95 Notebook Deity

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    That's me (v.editing...), leave it as it is just monitor w/ AB OSD; Nvidia will release an update soon.
     
  6. j95

    j95 Notebook Deity

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  7. MickyD1234

    MickyD1234 Notebook Prophet

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  8. j95

    j95 Notebook Deity

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    The blank screen bug is still there, safe mode uninstall.

    All languages + Cuda support.
     
  9. hfm

    hfm Notebook Prophet

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    I was having good results on my Samsung gamer 7 (675M, win 8 pro) compared to 320.00 and 320.14. Then last night I had a game freeze video, I could still hear the sound. First crash in about a week. It was happening within hours before. I tried to alt-tab out couldn't get the desktop. I could still get the Windows 8 side panel open and taskbar. So I tried bringing up task manager to kill the game but the desktop wouldn't display it. I could preview it by hovering in the task bar but it would disappear when I tried to task switch to it.

    This was grim dawn alpha so I'm not sure whether to blame the alpha game or these drivers. If it happens again in a different context I'll rollback again.
     
  10. rjtnag

    rjtnag Notebook Evangelist

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    What! they made 320.18 a WHQL?
    Is it like they HAVE to make every 2nd beta release a WHQL?

    still doesnt solve any problems
    still getting blank screen
     
  11. j95

    j95 Notebook Deity

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    To make it perfectly clear I tested out next beta release Nvidia drivers version 320.20 (Nvidia downloads not available yet - cuda downloads only) LaptopVideo2Go: Drivers Blank screen bug while installing drivers still NOT fixed.(3D Vision + GTX 680M).

    GEFORCE DRIVER 320.20 - News - LaptopVideo2Go Forums

    It seems 3D Vision Gaming marketed notebooks are not a priority, we must change that ! Keep posting here https://forums.geforce.com/default/...-driver-feedback-thread-released-5-23-13-/44/ four drivers were released since v. 314.22WHQL and still no go. (v. 320.00 / 320.14 / 320.18WHQL / 320.20) Unite ! :D (absurd :rolleyes:)
     
  12. MickyD1234

    MickyD1234 Notebook Prophet

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    Well.. I gave it a try out this morning just for S&G ;). Tried out BS Infinite, Tomb Raider, BM Arkham City, and Metro LL. All work fine but I never had any in-game issues before on .18. In-game benchmarks for all these were exactly (within 1-2fps) the same. The only thing I noticed was that I used to have a sound breakup (DPC?) during the loading of BMAC that has gone.

    Results from latencymon seem worse and the voltage boost at game startup is still there :(. I turned on HW acceleration in FF and so far no lockup but that is random so we will see...

    Update: The lockup just happened so no change there either :(
     

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  13. j95

    j95 Notebook Deity

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    Cuda 5.5 release candidate installer drivers https://developer.nvidia.com/cuda-downloads even developers aren't getting proper drivers :D, better roll back.

    Voltage spikes will never be fixed (Kepler GPU boost /2.0), it looks like Nvidia is having a hard time developing Geforce drivers which includes different architectures without causing side effects.

    There's no need to disable MSE, you can exclude LatencyMon from real time scanner / Heuristic, C:\Program Files\LatencyMon folder and Processes LatMon.exe now you can monitor MSE (pretty High) one of the reasons I'M using Comodo CIS 6.1 free version, best firewall (real time scan on / heuristics off / behavioral blocker off / HIPS off/ enable cloud lookup on ) and Malwarebytes free on-demand scan only.
     
  14. MickyD1234

    MickyD1234 Notebook Prophet

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    Exactly how I am reading it.Bet they don't want to drop unified drivers but it might be the only way to move forward for all the new stuff....
     
  15. j95

    j95 Notebook Deity

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    So you're back to 320.18. ( even developers aren't getting proper drivers :D)
     
  16. MickyD1234

    MickyD1234 Notebook Prophet

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    No, I've left .20 on since all I had to do was turn off acceleration. I played AC3 for a couple of hours just fine so until I get a problem I'll wait out a decent release :p
     
  17. j95

    j95 Notebook Deity

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    I know what I said (882.xxxxxx (µs) pretty high) but 1121.xxxxxx µs doubles 314.22 even 882. is not acceptable not pretty . Higher CPU usage ?
     
  18. MickyD1234

    MickyD1234 Notebook Prophet

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    Same environment as far as I could, just ticking over (with MSE off!). It was a brief spike around 1 min in but I'm not hearing any issues, if anything the weird thing is that the brief sound glitch I had in BMAC has gone :confused:

    Just run it again and the number was 609 so maybe something else was going on....
     
  19. rjtnag

    rjtnag Notebook Evangelist

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    how long do you guys run latencymon to give average/accurate results?

    here is what i get
    looks normal
    but it is still the nvidia kernel which has highest DPC

    Screenshot by Lightshot
     
  20. MickyD1234

    MickyD1234 Notebook Prophet

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    That's a nice low number. I've been running for around 90 seconds but j95 is the man on this stuff...

    Here's an interesting link from over in the nvidia forum: Nvidia 320.18 WHQL Display Driver is Damaging GPUs - ModCrash

    Shame the 680m/3D problem isn't highlighted :(
     
  21. j95

    j95 Notebook Deity

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    Go to stats / processes and check hard pagefaults, anti-virus disabled ?
     
  22. rjtnag

    rjtnag Notebook Evangelist

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    my maximum hard page defaults is my a process 'msmpeng.exe' - microsoft malware protection
    3000-3500 hard page defaults after 4 minutes
    Screenshot by Lightshot

    what are hard page defaults?
    are these normal?
     
  23. j95

    j95 Notebook Deity

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  24. MickyD1234

    MickyD1234 Notebook Prophet

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  25. j95

    j95 Notebook Deity

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    Yeah, you could go ahead and report GTX 580M/676M 3xx drivers (April 2012) OV or NVAPI returning incorrect values, OC stability w/ 2xx.

    Edited #767 https://forums.geforce.com/default/...-driver-feedback-thread-released-5-23-13-/52/

    BTW just played Metro last Light w/ 314.22 without issues (OC 980/2400) sequel even better (elements we'll see in future titles), low budget filmmaking for the mob Metro: Last Light Devs 4A Games Endured Horrific Working Conditions, Says Ex-THQ President - Xbox 360 News At Xbox360Achievements.org
     
  26. MickyD1234

    MickyD1234 Notebook Prophet

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    Well this driver finally bit me. Playing Portal 2 (low stress) and the whole machine locked up with the speakers buzzing. No OC, all at stock. After a restart the game would drop out on startup. Roll back to 314.22 - all good again.

    This driver really should come with a warning - like a beta this is not prime time quality :(

    On the plus side rollback was as simple as running the install (314.22). Even selected 'upgrade', kept all my settings and not even a restart.
     
  27. j95

    j95 Notebook Deity

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    Better late than never, 1121. µs :)
     
  28. rjtnag

    rjtnag Notebook Evangelist

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    even i get that speaker buzzing sound(like getting stuck) while playing games or watching videos
    it is usually for second or two
    but sometimes it just stays like that and i have to do a hard shutdown by holding powerkey
    i highly suspect it is the video driver
    does it have something to do with latency?
     
  29. MickyD1234

    MickyD1234 Notebook Prophet

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    If it's a kind of hesitation (hiccup) in the sound then high latency will be to blame. You could use latencymon to watch for spikes when playing a video (as long as it does not lock up).

    This happened to my last R3 after dell replaced the GPU (580m), and on that one it always happened at exactly 72C?? As soon as I saw that temp rollover, complete lockup and loud, continuous buzzing whatever game I was playing.

    Yeah, I was hoping NV would come out with a fix for my lazy a** ;)
     
  30. j95

    j95 Notebook Deity

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    Under PCI Express Graphic section (R3 3D unlocked Bios, always plugged) disable ASPM (Active State Power Management) GPU handling PCIe link due to possible conflicts OS/BIOS/GPU (Max performance) different power states time / transition; power management settings causing high DPC latency.
     
  31. j95

    j95 Notebook Deity

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    Nvidia parodies. https://forums.geforce.com/default/...y-driver-feedback-thread-released-5-23-13-/68

    Starring NV senior management team, paparazzi shot by MickyD Post #1012 File:Hear speak see no evil Toshogu.jpg - Wikipedia, the free encyclopedia

    Phrase of the day "We are aware of some reports of stability issues with 320.18 drivers and are working with end users to reproduce and fix for the next driver release. In the meantime, if users encounter any stability issues, we recommend rolling back to 314.22 WHQL-certified drivers." next scene so called 'stability issues' Post #1017 https://forums.geforce.com/default/...y-driver-feedback-thread-released-5-23-13-/68

    and finally Cheech & Chong smokin' the rest of it ...Nvidia greener.. :D... :D... :D


    @MickyD have you tried disabling ASPM ?
     
  32. MickyD1234

    MickyD1234 Notebook Prophet

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    We sure are on the same page with this one :D. When I read that 'some reports...' statement when it was first posted I couldn't respond as I was just too annoyed, the question 'about why is is still there?' was a gift for a quick dig :)

    I've been in IT long enough to know bad code will sometimes get through the cracks. Especially if you put the programmers on unreasonable timescales. It's more to do with a trend for me as a customer. AMD seem to have a trend of poor drivers and that is what has kept me NV. I was prepared to sit and wait as it's only one bad one in a long line of successes but to have people's hardware fail, permanently, and then one example of a card almost burning down through the casing, it gets criminal in my eyes to leave the driver, ignore the reports, and pretend it's business as usual.

    Bad Nvidia, bad, bad. /rant_off

    No, I haven't tried any other changes since it does not seem to be causing me many problems. All I get is the lockup in FF that you gave me the fix for ;).

    The problem I had with portal2 turned out to be unrelated to the driver. It happened again yesterday. I rolled the driver forward and backwards, did all the usual cleaning but still it would not get to the main menu. Fix was to delete a couple of files and verify the installation in steam (this downloads only the missing files) then it worked, so a steam problem.

    I've left the .18 driver on ATM as it definitely gives some improvement with latency even though the DPC number is higher. I have a few games that 'hiccup' on the sound during load. Never really bothered me but with this driver it does not happen. Guess it's about results and not numbers :confused:
     
  33. MickyD1234

    MickyD1234 Notebook Prophet

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    Well I've rolled back again just in case it causes failure. Unfortunately the NV forum is now being swamped by blinkered fanboys refusing to see the HW problem or any fault of NV - BOORING!
     
  34. j95

    j95 Notebook Deity

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    Blank screen bug fixed, we need from Alienware / Clevo to release the update.

    "Yes. This is a VBIOS issue. We fixed it in VBIOS but will require an update from Alienware. It was just fixed and verified a couple of days ago."

    "CLEVO issue same cause and VBIOS also fixed it. For both laptops, the DFP entries in DCB table is ruled as invalid, so no gpio data set, and hence we don't detect the panel at all. "

    https://forums.geforce.com/default/...-driver-feedback-thread-released-5-23-13-/81/

    Tenacitas. :D
     
  35. MickyD1234

    MickyD1234 Notebook Prophet

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    One down, wonder how long for an update - seems a little bit convenient that they can blame the OEM's for a new driver exposing a BIOS bug (in both OEM's??) but hey ho, I expected no less, all the hardware issues are 'user caused' and unreproducible - like they are going to get 100 cards of each reported failure to see the failure rate!
     
  36. j95

    j95 Notebook Deity

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    They are not blaming the OEM's they can't do that, Dell/Clevo only tweak for their own needs. This bug is not related to hw /software combinations, all 3D Vision laptops w/ gtx 680m as essentially they share the same vbios from nvidia; tweaked or not.
     
  37. MickyD1234

    MickyD1234 Notebook Prophet

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    Thanks, I was just composing a question to you on the very same thing; poor vbios code (missing entries) or just a new feature they want to use that conflicts?
     
  38. j95

    j95 Notebook Deity

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    Probably one causes the other....speculating.

    Similar issue Alienware M17x M18x New NVIDIA GTX 780M 4GB DDR5 MXM 3 0B | eBay

    Clevo card *** Please take note that this video card DOES NOT work with 3D enabled notebooks. We are working on resolving this issue and till take this notice down when we have it up and running ***
     
  39. widezu69

    widezu69 Goodbye Alienware

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    I have a feeling that they are installin the 320 series drivers onto the 780m with a 3D screen. I suspect with a proper INF, installing 314.22 would fix the problems...
     
  40. j95

    j95 Notebook Deity

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    Yeah that's my most optimistic thinking, anyway it will be fixable. I would go for the MSI option as it has the faster Samsung vram modules, also waiting for the new M17 cpu heatsinks for the 4930XM and 4900QS OC 4.3GHz option will fit perfectly (R3 2960XM) then I'll be happy.
     
  41. rjtnag

    rjtnag Notebook Evangelist

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    I have been out for a couple of days, and this phone wouldn't let me enter text in quick reply box!(now i can odd enough)
    and looks like i missed out a lot of action! Could someone kindly catch me up?
    what's up with the oem bios problems that nvidia is saying?
     
  42. MickyD1234

    MickyD1234 Notebook Prophet

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    Hi, I'm trying to keep the first post up-to-date but basically NV are refusing to acknowledge hardware damage and the fanboys flame any post that says so. No update for the driver or release date.

    The vBIOS relates to 680m/120hz display models. They get a blank screen after the install and have to go into safe mode (or use an external monitor) to roll back ;). Some people that are trying out a 780 seem to be having the same issue - but not confirmed.

    I did post over in the new model discussions as my nightmare scenario is all the new machines being delivered and not tested as yet. What's the first thing you do with a new gaming rig - see if there is a new driver! No, noooo :eek: A new WHQL is at least two/three weeks away since even the beta has not been released yet :(
     
  43. j95

    j95 Notebook Deity

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    "Yeah sorry about that. WE have given the new VBIOS to all of our partners so we hope the update should be coming out soon."

    Maybe Luis Porras @Alienware-L_Porras and @Meaker through Sager NP9370-NV (Clevo P370EM 3D) might have access to this information as both laptops w/ gtx 680m require the new vbios.

    @MickyD Leaked v.320.39 driver NVIDIA GeForce driver 320.39 - News - LaptopVideo2Go Forums
     
  44. MickyD1234

    MickyD1234 Notebook Prophet

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    Thanks man, I saw it but I'm very gun shy right now. My gaming (which is the primary use of this machine) is fine right now and an extra few FPS's can wait until more information surfaces ;)

    I am interested to see if it works out-of-the-box without the modded inf, should do for me, hmm OCD is hitting again :eek:
     
  45. j95

    j95 Notebook Deity

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    NVIDIA DRIVERS 320.49BETA

    Here are the major fixes:

    Windows Vista/Windows 7 Fixed Issues
    • [Battlefield 3]: Blue rectangles appear when exploding a car within the game. [1282583]
    • [Eve Retribution]: There is image corruption in the game. [1282302]
    • [Call of Duty: Black Ops 2]: There is graphics corruption in the game. [1277657]
    • [GeForce GTX 670]: The GPU runs at a higher performance level more frequently with dual monitors enabled. [1279437]
    • [GeForce GTX 680][Assassin’s Creed 3]: There is purple corruption during gameplay. [1290918]
    • [SLI][Surround][GeForce GTX 670]: 2D Surround cannot be enabled when SLI is enabled. [1303522]
    • [SLI][Tom Clancy`s Ghost Recon Future Soldier]: SLI profile needs to be updated. [1292762]
    [SLI][3D Vision][GeForce GTX 680M][Notebook]: The internal display goes blank after
    installing the driver and enabling SLI or stereoscopic 3D. (Requires VBIOS Update from manufacturer) [1297104]

    • [Battlefield 3]: Battlefield 3 corruption after upgrading display driver [1281730]

    Windows 8 Fixed Issues
    • [GeForce GTX 680][Stereoscopic 3D]: The NVIDIA Control Panel->Set up stereoscopic 3D->Stereoscopic 3D display type setting reverts from HDMI Checkerboard to 3DTV Play after rebooting the system. [1294390]
    • [SLI][Surround][GeForce GTX 670]: 2D Surround cannot be enabled when SLI is enabled. [1303522]
    • [SLI][Tom Clancy`s Ghost Recon Future Soldier]: SLI profile needs to be updated. [1292762]

    "We have made some changes to address desktop/Firefox instability although we do not believe it is completely fixed so it is not highlighted in the release notes."
     
  46. Grechie

    Grechie Notebook Geek

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    I can confirm that the blank screen issue is not fixed! The issue still remains on my Alienware M17x 3D 120hz 1x680m & my P370EM3 3D 120hz SLI 680m.
     
  47. j95

    j95 Notebook Deity

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    It requires the fixed vbios Nvidia distributed to all it's partners a week ago, now its time for Dell / Clevo to release the update. How do you get Clevo Bios / VBIOS updates ? Clevo downloads is for drivers only, mine M17XR3 3D gtx 680m is from Clevo.
     
  48. MickyD1234

    MickyD1234 Notebook Prophet

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    It says it requires a vBIOS update from the OEM so no, it's not going to work unless you got that vBIOS?

    Edit: Ha ha, bumped into you j95 ;)
     
  49. j95

    j95 Notebook Deity

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    I PMed @Alienware-L_Porras as Nvidia had to inform Dell about the issue, after 4 released drivers; now Clevo downloads is a real piece of... work! (Clevo P370EM 3D) Bios updates / email.
     
  50. rjtnag

    rjtnag Notebook Evangelist

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    has dell/alienware ever released a vbios update? how are they going to implement it?
    i believe bios update is very different than vbios update(the only method i know is flashing it)

    bios updates are done by simple windows exe files, can vbios updates be done the same way?
     
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