Hey guys, I called it first! LOL.![]()
Nah, really... I hope you keep it and get this sorted. An Alienware 18 isn't going to be half the machine that bad boy would be... it simply can't be because it has performance-limiting design defects that the M18xR2 does not have.
I agree with Codenamefa. It looks like a defect with the GPUs to me also. Connecting the SLI bridge would never cause that unless there was something wrong with the parts. You had trouble with them from the very beginning and I am not aware of anything you could do to cause this even if you wanted to. If the seller is reputable they will take care of the GPUs and any damage they may have caused to your system. Removing the original support plate would not cause this damage. They are designed to be removable, otherwise you would not be able to buy them and GPUs would not be offered for sale without them.
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Darn work.
So ummm, the sg mode was only to see if the card was good or not. And sg mode will not work with two dedicated video cards in the slots only one in the main slot. -
Thanks for the feedback, some good news, it seems like only one card is broken as I can see one card in BIOS and in GPU-Z, I switched over the broken master with the slave and I just did Extreme FireStrike (1900points) and everything was okey.
I gonna contact upgrademonkey and see what they say. Hope fully it will be a warrenty claim so that I can get a refund (will order a second card anyway),Mr. Fox likes this. -
So now you are in normal mode correct? PEG or AUTO. -
I started up in PEG and the master 880M card was still working while BIOS could not see the second 880 card and I could not see it in Windows either.
Just to make sure the MXM slots where working, I installed a 580M card in the second GPU slot and went into BIOS and then I could see both Nvidia GTX card so MOBO seems to be okey, its only the of the 880M card which is broken.deadsmiley likes this. -
I am with johnksss. I really would like to see you get this worked out.
Sent with love from my Galaxy S4 -
Ok, so now we are down to one bad card. Better one than both.
deadsmiley, Mr. Fox and TBoneSan like this. -
yeah, at least some good news. Just need to get an reply from upgradmonkey
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It seems that it is a resistor which burnt, like if something was drawing too many amp out of it. Maybe a short?
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You can't just carelessly mess with your system and new hardware and then blame the seller. -
Anyway, I have bought myself a new 880M card and I will return the faulty one to upgrademonkey and see what they say. Im not blaming anyone (maybe more myself), computer components are sensitive equipment and it don't take much to damage it. It might have been a user error by myself or it can be a defect component.
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When I have moved cards around in my system I never did a power drain. I've done it many times. Is it really required ?
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Meaker@Sager Company Representative
Technically you should not have to, the capacitors should drain very quickly, the only big suckers are in the power brick, most damage is usually from static rather than any power remaining in the circuit itself.
reborn2003, unityole and kh90123 like this. -
Dude I feel for you. When i upgraded frm single 680m to 780m sli in my m18x r2 i was damn scared to flash those bioses and open up and upgrade as i was new to it. i hired a technician for usd 50 he upgraded and did thermal pasting with arctic mx 5 to my 3920xm and sli 780ms as well
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I'm probably a bit late to all this, but when he put in the first card, the original master GPU, he got the weird GPU-Z look, correct? With only 3GB of VRAM and the "current" clocks showing nothing? I can say that I have witnessed a dead desktop GPU (a GTX 470) that did the same thing. It'd list its RAM size and default clocks, but it would NEVER list the current ones and forcing driver installs was a failure. I did every single thing I could do with that card short of opening it up and ripping it apart manually, including forcing a BIOS flash, installing drivers in safe mode, even throwing it in a different motherboard. It simply did not know what it had to do, and has never worked properly. The original owner claimed lightning struck his PC and since then his card never worked right. The original owner is a known idiot, however so we didn't take him seriously, but after a couple weeks of trying and not being able to make it work, we all gave up on it.
So if the card that had the odd GPU-Z reading was the one that blew out once he connected them in SLI mode, then his card was damaged before he ever got it working. So that may be something he can point out to upgrademonkey in terms of a refund and/or replacement. I only brought up my somewhat-lengthy story about it because it's the only time I've ever seen a GPU-Z screenshot from someone else where its card didn't appear to know what it was properly. Also, he had (and still has) the latest GPU-Z version, so it wouldn't have been a problem in that respect. -
When I installed the second card into the master slot, the GPU-Z picture was correct with no missing information. -
Yup! In that case sir, I am fairly certain you did not break that card. I showed that same GPU-Z picture to my friend who thought he could do better with the 470 than I did. He simply said "so it DOES exist elsewhere...". We haven't ever found a similar GPU-Z picture like that on the net before, so (reading through this thread from the start) the minute I came across your picture like that, I figured your card was bad in some way.
I hope you get it replaced, because it was DEFINITELY broken before you tried to plug in that second card. -
Meaker@Sager Company Representative
GPUZ won't show correct info until the drivers are installed.
If the card is dead often drivers won't install as they swap from software to hardware rendering and then you get the BSOD. -
Did you get a response from upgrade monkey?
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Meaker@Sager Company Representative
I have found it will without any drivers at all IIRC.
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Just to clarify, I didn't install any modified driver when I took the GPU-Z picture from both my cards. So, one card showed limited information and one showed full information.deadsmiley and D2 Ultima like this. -
just got my second 880M card but it looks different from my two other cards.
It has come different components.
New 880M
Old 880M
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Well, I carefully removed the supportplate and installed the dual VRAM plate and have attached the heatsink to it. I have powerdrained the system 3 times and installed the second 880M card (no SLi brigde at the moment)
Now, I just need to grow some balls and attached the powersupply and start-up. -
Power on in peg mode. Do not put system back together until it works. Make sure backplate is not touching any components. And that system boots at correct pcie speed of x8.
Sent from my SM-N900P using TapatalkMr. Fox likes this. -
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ahh, but there is nothing more I should do prior to statup?
The backplate cant really touch anything because there is a plastic layer behind both cards...only thing is to keep an eye out for small screws or similar inside the heatsink/backplate. -
Lucifer Nymphetamine Notebook Consultant
hi guys I'm having a problem with the GTX880M as well there you go:
I bought a new GTX 880M, it apears at BIOS (NVIDIA GTX'''' if I'm not mistaken) but it's time to install the video driver he does not find'' the board, and says the message'' this graphic driver Could Not find compatible graphics hardware''
Notebook: Alienware M18X R1 does anyone know / can help me? 'm desperate: S -
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Lucifer Nymphetamine Notebook Consultant
no , i just download latest beta Nvidia 337.61
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M18xR1 included cards: 765M - 770M - 780M - 860M - 880M.
- GeForce 337.61 Beta
- Extract driver with 7-Zip/winrar
- Display.Driver folder -> open nvdm.inf (notepad) CTRL+H -> Find What: 05AB Replace With: 048F -> Hit 'Replace All' -> Save.
- Nvidia 337.61...International folder\ run setup.exe.Lucifer Nymphetamine likes this. -
Lucifer Nymphetamine Notebook Consultant
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Lucifer Nymphetamine Notebook Consultant
i just do :
Display.Driver folder -> open nvdm.inf (notepad) CTRL+H -> Find What: 05AB Replace With: 048F -> Hit 'Replace All' -> Save.
- Nvidia 337.61...International folder\ run setup.exe.
change nothing more, there any other thing to change? -
Command Prompt (Admin) Win key + X
Code:bcdedit /set {current} testsigning yes
Exit test mode
Code:bcdedit /set {current} testsigning no
Lucifer Nymphetamine likes this. -
Lucifer Nymphetamine Notebook Consultant
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Ahh, good for you!
I havent started up yetLucifer Nymphetamine likes this. -
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Lucifer Nymphetamine Notebook Consultant
GUYS 3D Mark 11
The middle test (Cloud Gate), with I7 2820QM AT 3,281ghz Crossfire HD 6990M 830/1230 both, as score 18691 and with I72960XM at 4630ghz with 1 GTX880M score 9500 i`m ultra disaponted , what are your scores? must be something wrong =/ -
You may not be sustaining an actual 4.6ghz. As I mentioned in the PM you'll likely need to increase your Pri Plane to sustain a clock like that. Do you have an unlocked BIOS?
Also if you haven't purchased the full version of either benchmark - use 3d Mark 11 as you won't have to sit through 10 minutes if crud first. Save you some time -
Lucifer Nymphetamine Notebook Consultant
Right now it`s at 4.648 ghz 4 cores ,nvidia can be overclocked? 3d mark make more score by gpu ?
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nevermind you have a single card
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NVIDIA GeForce GTX 880M video card benchmark result - Intel Core i7-3940XM,Alienware M18xR2 -
Lucifer Nymphetamine Notebook Consultant
hi johnksss, help me, what do you think might be missing the plate using all performance? far I am frustrated with the performance I expected something like your score 20,000 or more , FOX also said this, which driver you use? changed something in the driver settings?
your speeds :
Core clock1,243 MHzMemory bus clock1,650 MHz
mine
954 MHzMemory bus clock1,250 MHz
I know the AMD edit clocks with Atiwinflash, NVIDIA is the same thing?
Just got my 880M twins!
Discussion in 'Alienware 18 and M18x' started by Arotished, Apr 22, 2014.