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    Area-51 M9750 Shuts Off during gameplay

    Discussion in 'Alienware Area-51/Aurora and Legacy Systems' started by Spartan4309, Oct 2, 2012.

  1. Spartan4309

    Spartan4309 Newbie

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    Hey everyone, this is my first post, and I really hope someone has an answer for this that may help, because I hear the Alienware support may not help much, and Dell's help feels like a bunch of loops and holes to jump through for help. But anyways.

    I have an Area-51 m9750 laptop that's still alive and kicking, still using it's GeForce-Go 7950 card, though replaced twice, and running on 32bit Windows 7, planning to eventually upgrade to 64 bit. Now my problem is this computer has lately developed the habit of shutting itself off without warning whenever I'm in the middle of a game, specifically with World of Warcraft and Sims 3 and at a time it was with Diablo 3 as well but that eventually stopped, but I haven't played lately. Sometimes the game seems like it's running fine, making progress then bam, off. Other times it doesn't waste much time to shut off on you after long. It's shut off is just like if you were to hold down the power button until it did an instant shut off. Any suggestion that may overcome this issue? Thanks.
     
  2. thehunterooo

    thehunterooo Notebook Consultant

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    Sounds like it is overheating, the M9700/M9750's in general overheat very easily. Repaste your GPU and CPU, and perhaps get a laptop cooler as well. You should monitor the temps as well.

    The video cards in these beasts also will go bad very quicky if they overheat too much, keeping that 7950 cool will help quite a bit.
     
  3. protivakid

    protivakid Notebook Evangelist

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    This ^^^^^^^
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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