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    Black Screen

    Discussion in 'Alienware Area-51/Aurora and Legacy Systems' started by ImClueless, Jan 7, 2011.

  1. ImClueless

    ImClueless Notebook Enthusiast

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    Hi my area-51 m15x r1 has a problem please help

    so when i'm playing a game the computer will randomly go to black screen,
    but sometimes a soundloop will still loop

    IE: if a gun shoots right as it black screens the bullet sound will keep looping, but if its a longer lasting sound like backround music it wont keep playing.

    the sound does not always loop though, only when the sound loop initiates right as the screen goes black.

    Ive also heard that you can somehow use some diagnose thing to find out whats wrong, so how do i do that?

    EDIT: i ran dxdiag and it says in the display section:
    The file nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer

    would this have anything to do with the black screens?
     
    ImClueless, Jan 7, 2011
    #1
  2. tik987

    tik987 Notebook Enthusiast

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    sounds to me like your card is giving up on you...something normal i guess for nvidia.
    you might want to try different drivers and just test them to see if problem still persists.
     
    tik987, Jan 8, 2011
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  3. ImClueless

    ImClueless Notebook Enthusiast

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    hmmm alright
    i also found out that when i run windows experience index that my comp black screens when it gets to a certain point; if i can get pic at that point b4 it goes black would anyone be able to tell whats wrong with my comp?
     
    ImClueless, Jan 8, 2011
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  4. firen

    firen Notebook Enthusiast

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    Try Reapplying the thermal paste again just to be on the safe side.. but it does sound like the card is going to get fried.

    I am guessing the card is either nvidia 8800m gtx or 9800m gt?

    Peace~
     
    firen, Jan 10, 2011
    #4
  5. ImClueless

    ImClueless Notebook Enthusiast

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    yeah its a 9800 gt
    someone suggested that it black screens from over heating
    so we took out my internal fans and took a look, well they are in very very bad shape how would i go about replacing those?
     
    ImClueless, Jan 17, 2011
    #5
  6. tik987

    tik987 Notebook Enthusiast

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    tik987, Jan 17, 2011
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  7. ImClueless

    ImClueless Notebook Enthusiast

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    hmmmm what if i wanted to upgrade my fans. would i be able to go to fry's and buy better fans or is alienware picky about what fans it uses
     
    ImClueless, Jan 17, 2011
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  8. tik987

    tik987 Notebook Enthusiast

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    i would doubt the other fans would fit.. uses specific ones to fit..unless frys sells the right size and fit then would not hurt to do it..
     
    tik987, Jan 18, 2011
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