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    GPU repair UK

    Discussion in 'Alienware Area-51/Aurora and Legacy Systems' started by deepfriedalien, Apr 4, 2011.

  1. deepfriedalien

    deepfriedalien Notebook Enthusiast

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    Hi all

    Apologies in advance, this question has probably been asked before but I can't find it. I have been browsing this forum & searching google.

    Alienware recommended Ztronics to repair my:
    M9750 NVIDIA GEFORCE GO 8700 GT 512MB (MASTER)
    M9750 NVIDIA GEFORCE GO 8700 GT 512MB (SLAVE)

    Does anyone know of a UK based company that would also provide this service?
     
  2. Blackvoid

    Blackvoid Notebook Consultant

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    I know its a bit late for a reply, but it may help some one else. Just dealing with them trying to get my 9800M GT repaired. Will let you know how will it end.

    Dell Graphics Card Repair Service
     
  3. deepfriedalien

    deepfriedalien Notebook Enthusiast

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    Thanks for the reply Blackvoid. I spoke to Dell too but they said they couldn't repair mine. Maybe I should give them another call, I've found in the past Dell telephone staff give out conflicting information.
     
  4. simonmpoulton

    simonmpoulton Notebook Deity

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    He gave you a link to a repair service for Dell graphics cards based in the UK. Not a repair service from Dell as I believe you are assuming that link is. Either way you have the following options:
    1. Bake it yourself (Guides on this forum)
    2. Take it to a computer repair shop who have reflowing equipment and ask them to reflow it
    3. Send it off to the UKLaptop people linked by Blackvoid above.
     
  5. deepfriedalien

    deepfriedalien Notebook Enthusiast

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    yeah my bad, quick glance I thought it was Dell, many tabs open at the mo but have since read the link fully now.

    Oh I read the baking thread alright, I'm leaving that as last resort, interesting though :eek:
     
  6. Blackvoid

    Blackvoid Notebook Consultant

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    Hello again. I just received reply from them that they should be able to repair mine 9800M GT so I'm going to send it there and see what happens.

    And yes, its not Dell, but other company working on repairs of Dell laptops and various GPU's. Worth giving them a call. I would happily paid 70£ for repair instead of 350£ for new GPU.
     
  7. deepfriedalien

    deepfriedalien Notebook Enthusiast

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    Blackvoid, I've also giving them a go, thanks for the link. I'll report back my results too.
    Where's the fingers crossed smiley.....
     
  8. Blackvoid

    Blackvoid Notebook Consultant

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    I did manage to get my GTX280M working after all so I'll wait a few more days before sending my old card. But please let me know how will it go for you. Thanks
     
  9. deepfriedalien

    deepfriedalien Notebook Enthusiast

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    Well I got them back, going to fit over the weekend. One query though, in the photo taken when I removed them you'll see a plastic type surround around the chipset. Now they've been reflowed (baked) that was removed. Is that important to replace & what's the tech term for it?

    [​IMG]
     
  10. deepfriedalien

    deepfriedalien Notebook Enthusiast

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    p.s for blackvoid. they didn't have the capability to test this type of card, they reflowed them, sent them back & asked me to pay out of good faith if they work. I'll let you know the outcome..
     
  11. Blackvoid

    Blackvoid Notebook Consultant

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    Actually I think you should have taken that plastic cover out of it in first place to help transmition of heat. At least I always did, don't see any point why to leave it on. Or is it suppose to be left there? :)
     
  12. deepfriedalien

    deepfriedalien Notebook Enthusiast

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    well alienware built it & the gpu's lasted 3.5 years so it probably doesn't make much difference either way then..
     
  13. simonmpoulton

    simonmpoulton Notebook Deity

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    The reason for it is to protect the chips on the top from exposure to thermal paste. Think about the trouble a conductive paste like AS5 would cause if it shorted those out!
    If your careful with the thermal paste application it shouldnt be an issue not having it.
     
  14. Blackvoid

    Blackvoid Notebook Consultant

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    Quite late reply, but just wanted to say that after getting card back it worked great for another 6 months, then it died now I sent it to the again, but this time it didn't help. Anyway it was worth the price to have laptop running for another half of the year.

    Now I'm getting m14xas I think after good 4 years of service I may give my old machine to one of my friends who won't need it for games and will be happy using it with integrated GPU.
     
  15. Zactron

    Zactron Newbie

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    Hi there, if you, (or anyone else reading this), are interested in resurrecting your old Alienware, I have a new, unused, Alienware 9800M GT that I purchased to replace a dead 8800M GTX in my Clevo M571RU. I could not find another 8800M GTX at the time and I did not want to buy a second hand card that had either been "baked" back to life or "gamed hard" and so had an unknown life expectancy.
    So, I sought to buy a new card and paid over $400 for the 9800m GT from US Ebay seller; "aliennation2011". As the two GPUs are identical in specification, I had hoped that with the 9800M GT fitted, the Clevo would at least, boot to bios, where I could then flash it with a 8800M GTX bios. Unfortunately, I am now in a Catch 22 situation as with the new card fitted, the Clevo clearly doesn't like the current Alienware bios. The laptop beeps for 30 seconds, then shuts down immediately, not allowing you to do anything. So, I can't flash it with the 8800M GTX bios afterall even if in theory, it would work!? Frustrated by this, I put it away for 18 months but I have now decided that the Clevo is a good bit of kit, and it's a waste not to use it and I should seek to exchange or sell the 9800M GT for a card that works natively in the M571RU.