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    Laptop out of Warranty? so is everything inside...

    Discussion in 'Alienware Area-51/Aurora and Legacy Systems' started by bullfights, Jul 13, 2010.

  1. bullfights

    bullfights Notebook Enthusiast

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    LMAO I called AW to seek info about warranty for the hard drive, its a seagate drive (i did check with seagate, they said to contact original manu), and they told me the "laptop" is out of warranty, yeah I know duh!

    So I said the hard disk is under a 5 year warranty thru Seagate, he said hold on........I am sorry sir it is out of warranty also, what!? If the Laptop is out of warranty then everything inside of it is out of warranty.... :eek: , are you kidding, he said NO. LMAO

    so what you guys think? What do I do with this hard drive thats 2 years old and dead, will Seagate honor it?
     
    bullfights, Jul 13, 2010
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  2. granyte

    granyte ATI+AMD -> DAAMIT

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    hdd are so cheap if it's the only part that broke after 1 year then you should be fine


    how ever you should have contacted seagate without telling them this was a product sold by alienware to see if there is a work around
     
    granyte, Jul 13, 2010
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  3. bullfights

    bullfights Notebook Enthusiast

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    yeahs I know about cheapness, client wants a bigger drive anyways, already received it today, but just wondering about original Hdd.

    I will call up Seagate tomorrow, and see what they say. I did enter the serial and part number for the drive and the comeback was check with original system manufacture, though Seagate should still honor the warranty.

    Now to get W7 on it....
     
    bullfights, Jul 13, 2010
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  4. simonmpoulton

    simonmpoulton Notebook Deity

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    Seagate should still replace it, i've had no problems doing this with OEM drives of theres in the past. The guy at Alienware is right, the warranty on your laptop has expired Seagate supplies the warranty not alienware.
     
    simonmpoulton, Jul 14, 2010
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