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    area-51 m15x service manual

    Discussion in 'Alienware Area-51/Aurora and Legacy Systems' started by donnell8, Nov 23, 2011.

  1. donnell8

    donnell8 Notebook Enthusiast

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    Is there any way someone can link me to the original alienware m15x r1 service manual?
     
  2. donnell8

    donnell8 Notebook Enthusiast

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    Guess it doesnt exist?
     
  3. kobe

    kobe Notebook Virtuoso

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  4. TuuS

    TuuS Notebook Consultant

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    Thank you kobe, was looking for one of these :)
     
  5. rrtek

    rrtek Notebook Enthusiast

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    Mistake.

    I'm looking for area-51 m15x service manual.
     
  6. rrtek

    rrtek Notebook Enthusiast

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    Hi,

    Does anyone have the service manual for area-51 m15x??

    The laptop is this one:

    [​IMG]

    Thanks.
     
  7. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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  8. rrtek

    rrtek Notebook Enthusiast

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  9. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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  10. rrtek

    rrtek Notebook Enthusiast

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    It's a pitty. I hoped they had released the service manuals.

    :(

    Thank you for the video.
     
  11. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I think that you can find this info here. You can also try into MyHive.
     
  12. rrtek

    rrtek Notebook Enthusiast

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    Hi,

    The computer was bought in Europe and I can't access to myHive. Is there a way to fix that?

    Do you know if it exists a service manual??

    Thanks.
     
  13. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Take a look at this link in that case.
     
  14. rrtek

    rrtek Notebook Enthusiast

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    Thanks you but I was looking for something more detailed.
     
  15. Comskian

    Comskian Notebook Consultant

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    I am not sure if you are planning to repair or replace your broken LCD cover. But anyway, see some useful info here.
    I had looked up some info long back and saved it in a text file for future reference (i.e., when my m15x LCD cover cracks in the future, which is the only thing guaranteed by Alienware for this product! :D ). Sadly, I couldnt search out that post in this forum and hence I am pasting the same words here - all credits to the original poster (and sorry for the long post):

    "
    Gentlemen,
    Below are the steps for replacing the top panel of my m15x. The panel had to be replaced because it holds the plastic mount that the upper hinge is attached to which broke after a year of opening/closing.

    Before I started the repair to the top panel. I took the new one and filled the gaps between the screw mounts with a plastic epoxy to make it one solid plastic piece, in the hope that it will give added support to the mounts to prevent them from breaking again. Thanks to "Dwend " for the idea! Then removed the a/c power cable and the batteries from the computer.

    Here are the steps!
    1) Remove the 6 rubber bumpers’ around the black panel of the LCD.

    2) Remove the 6 screws under the bumpers.

    3) Gently pull up on the left or right top of the black panel.

    4) Place your finger in-between the open gap and slide it across the outside of the frame and you will hear the "click" of the clips releasing the black panel. Do this going all the way around the outside of the top panel.

    5) Once the black panel has been removed, you will see 8 screws holding the LCD frame to the upper panel, 2 (short screws) towards the middle of the top of the LCD and 3 on each side of the lower corners of the LCD. Release all 8 screws to remove the LCD but leave it in place until the next step.

    6) On bottom of LCD is the light for the "Alienware" logo. On the left side of the light you will see 2 screws. Remove them and slide the light/electrical board out of the clip.

    7) Once the light/board is free, lay a towel over the keyboard.

    8) Gently lift the top of the LCD about 2 inches and you will see the ribbon cable going to the web cam. Lift up on the bracket that the ribbon cable is attached to so you can remove the cable.

    9) Now gently flip the LCD off the top panel and lay it over the keyboard.

    10) At the top of the panel are 4 screws holding the WiFi antennas. Remove them and then remove the bracket from the top panel (leaving the WiFi antennas attached) and slowly remove the antenna cable from the top panel, which is taped in at some locations. Then lay it over the back of the LCD, which is on the keyboard.

    11) Remove the 2 screws holding the web cam and remove it from the top panel.

    12) Remove the 4 screws holding the alien head and remove the head assembly, being careful not to pull to hard on the wires.

    13) Gently pull up on the wire covers going to the alienhead to remove it from the top panel being careful not to strain or put to much force on the wires themselves.

    14) Once the wire covers are free with the wires inside, use a flat head screwdriver to lift each of the 12 mounts holding in the light pipe to remove it from the top panel.

    15) Now go back to the hinge and remove the last 4 screws (2 on each side) holding the top panel to the base to free it from the computer. Then with a pair of needle nose pliers lift the hinge to allow room to remove the old top panel.

    16) Insert the new top panel and reverse the directions show above to re-assemble the top panel. I choose while re-installing the light pipe to use a super glue pen to help hold the mounts in place. It looks like during assembly the light pipe was put in over the mount, then a piece of the plastic was melted to hold the light pipe in place, unfortunately when you remove the light pipe you are breaking the melted piece of plastic from the top panel.

    ...............That’s it!!!!!!!!!! The new top panel is in place, and the computer is ready to go!!!!!!!!!!!!!!

    There are certain steps to this procedure that you can skip if you prefer to repair the computer with method "b". The new top panel comes with the alien head, light pipe, and WiFi antenna's already attached to the panel. However on the old panel you would have to remove the wires from their connection to the motherboard (so you can use the new one's that came with the panel), which is inside the base of the computer. To get to those you would have to remove the service cover, remove the CPU fan then remove the screws holding the keyboard. Once the screws are removed you would flip the computer over, open it up and remove the keyboard. Then you would have to separate the touchpad cable, alien FX cable going to the top panel, the speakers, and the LCD inverter cable. After which you would then remove all the screws around the bottom of the computer to release the top cover to the base where the keyboard was sitting to gain access to the lower base. Then removing the hinge covers so you can remove the wires. This would allow you to skip steps 10, 12, 13, and 14.


    This all took me about an hour to complete from start to finish, including letting the superglue dry. I decided to do the repairs to the notebook myself because I didn't want to wait 3-4 weeks (possibly longer) to go without my computer waiting to get it back. I love the fact that Alienware was going to repair my computer for free even though it was outside of the one-year warranty I had on the system, something most companies would never do. I absolutely love Alienware computers, but have to admit that I am not too fond of their tech support when it comes to this problem. I e-mailed them over a week ago describing my problem with photos to show the damage, which was what I was instructed to do when I talked to tech support. However I still have yet to hear back from them, and now the computer is fixed and never had to leave my hands. The whole repair cost me about including ordering the new top panel with shipping and handling, and getting the epoxy and superglue from the store. And only took 4 days from the time I ordered the panel to putting it on the system.

    Hope this helps anyone who might be in this problem, and any comments would be appreciated."

    Finally, I already got my replacement LCD cover from ebay. Will try to replace it myself using all the videos and tutorials here, over the weekend. Will post the results! :)
     
  16. rrtek

    rrtek Notebook Enthusiast

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    Hi,

    Thank you.
    You hit the nail on the head. :D