Does anyone have any answers for this problem yet? I know when RAM is bad generally computers will memory dump and BSOD so thats what I am pretty certain it is specifically some sort of BIOS/Firmware or hardware issue with the motherboards used in the M11x. Has anyone had their M11x replaced because of this? It only happens to me about once every other week on average but it is unacceptable.
-
What problem is it that you are getting exactly? Cursor freeze up? Does it require a hard reset? Does the sound loop?
What is going on when it happens?
What version of the M11x do you have, did you leave the stock operating system on it?
Just a few questions I need to know and I will try to help you out. -
-
I do not know much about SSDs. I would assume since it is the only thing you have changed from stock that the problem would be there or the BIOS.
I would fully update the BIOS to the latest one first, then if that does not fix the issue I would post on here asking about issues that are common with SSD swaps in all laptops.
Usually if Ram is bad the comp will not boot at all and will beep at you when you hit the power button. However if this is still the route you believe the problem lies in, try running around with one ram stick in and see if the problem occurs again. If it does then swap ram sticks and try the other one.
The chances of both of your RAM sticks going bad are nearly zero lol.
And to clarify, you have an R1. -
-
Listen to this man's advice. -
-
Do have another SSD or HDD you can swap in? Some SSD's can cause freezing issues when not working properly.
-
-
Run this program
DPC Latency Checker
Check and see if the "freezing" is analogous to spikes. -
-
Anyone have any info on this happening with M11x
-
Yes this happens to me on a stock brand new r3. For me it's like twice a week. No load doing nothing just random freezes. I dont want to risk sending it back to get one with screen gaps/uneven keyboard/etc etc because other than the freezing this lil guy has been awesome!
M11x Random Cursor Freeze Lockup issue
Discussion in 'Alienware M11x' started by jdbaker82, May 14, 2011.