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    AlienSense/Face recognition not working anymore T__________T

    Discussion in 'Alienware M15x' started by Unbreakables, Mar 30, 2011.

  1. Unbreakables

    Unbreakables Notebook Guru

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    Sigh, firstly I must say that this computer always manages to come up someway to screw me. I've got the dell engineers sent over at least 15times to fix my lappy.

    Anyway, I reinstalled my graphic card drivers and did a registry cleanup just now to remove a corrupted registry. It seems that something went wrong and now my AlienSense wouldnt work anymore. Instead of having a 'pop-up' in my loading screen activating aliensense, I only have the option of typing in my password.

    Also, I'm getting these strange ''Tray configuration error'' pop ups once I've entered into windows. It further says ''FastAccess Tray Alert detected an older version running. Please reboot now to complete the installation of the new version.

    Did I just corrupted something by cleaning up my registry? Sigh
    I've searched through the web a little, and I see that there's an avaible option to remove this ''Tray configuration error'' by disabling it in Msconfig.
    BUTwhat I want to do, is not to just ignore this but to get back my aliensense?

    So in summarizing everything up.
    Before the problems occured I :
    1. Reinstalled nvidia graphics drivers to ver267.76
    2. Used Eusing Free Registry Cleaner to automatically clean up corrupted files, so that I could delete ntune(the performance tab under nvidia control panel)

    Problems experiencing:
    1. Face recognition won't start on log in.
    2. ''Tray configuration error'' in windows.

    Is it possible for me to uninstall CommandCenter? Because I saw the thread and I'm affraid something bad might happen to my lappy again.
    I'm running on the newest version of CommandCenter v2.5.54.0.

    I'm dead tired of getting engineers over to fix it. Every other engineer comes only makes it worse(currently my right speaker isn't emitting any light, because one of the engineer accidentally teared the white reflective plastic that reflects the LED light from the speaker).

    EDIT:Restored my registry, aliensense still isnt working. I think I have to reinstall command center?
    EDIT#2 FIXED : 1. Uninstall CommandCenter
    2. Downloaded latest version of CC from dell website
    3. Installed & Shutdown & Power Drain & Solved!
     
  2. Laxxi

    Laxxi Notebook Evangelist

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    I've found AlienSense to be more of an embarassment than anything. It seems to register your "biometric details" at a specific distance, angle, light level and amount of beard growth. If the machine doesn't move (and the same applies to your chair) it becomes fast and fun, but as soon as you relocate the machine 9/10 times you start it up it just stares at you blankly with a kind of "who the are you?" attitude. Very humiliating when your friends says "Hey whats that? Facial recognition? Cool!" to which you reply "Yeah... It's uh, kind of crap really..." after having told them you just bought a $3000 laptop. Sorry to hear of your woes but if I were you I wouldn't let AlienSense concern me too greatly!
     
  3. Unbreakables

    Unbreakables Notebook Guru

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    I'm just so sad... one problem after another.. this just makes me wanna throw my lappy down(i'm living at the 18ths floor). Sigh the quality of this machine's a killer ;(
     
  4. svrep

    svrep Company Representative

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    Sorry to hear that you've not been satisfied with AlienSense. I work for the manufacturer and would be happy to help.

    AlienSense uses a learning algorithm to allow it to update itself with new lighting conditions, beard growth, etc. When you move, it's expected that you may be prompted to prove your identity. When you log in with your password under new environmental conditions, additional versions of how you look are learned, thereby improving performance in that location. The provides both flexible recognition (not perfect - of course - 100% recognition with accuracy is simply not possible) and robust photo rejection (by paying attention to lighting, backgrounds, etc.).

    While it's certainly possible to create facial recognition that recognizes you 100% of the time, AlienSense and FastAccess are true security tools and, hence, always take the conservative approach of asking for proof of your identity if there is any doubt. Other solutions may recognize you more often as you move around, but risk major security problems as a result.

    Here are a few questions that address the learning algorithm directly.
    Why doesn’t FastAccess recognize my face and log me into Windows every time?
    How can I improve recognition performance?
    How does the learning algorithm work?

    Let me know what else I can do to assist.
     
  5. svrep

    svrep Company Representative

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    My guess based on your symptoms would be "yes". Registry cleaners in general I do not hold a high opinion of and we've seen other situations in which they can mistakenly remove registry entries which AlienSense and FastAccess rely on. You'll likely want to re-install your Command Center.
     
  6. inap

    inap .........................

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    do a power drain and clean install.i ran into the fast access glitch before, but can't recall the fix for it atm. i will tryto look through my old posting.
     
  7. Unbreakables

    Unbreakables Notebook Guru

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    Thanks alot guys.... really appreciate it...
    >>inap : will my I burn my mobo if I uninstall my CC and got a older one from Dell? Can't seem to find a directly link to download v2.5.54.0
     
  8. inap

    inap .........................

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  9. Unbreakables

    Unbreakables Notebook Guru

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    alright I'll try it up now thanks bruvah
     
  10. Unbreakables

    Unbreakables Notebook Guru

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    thanks inap works as a charm :D +1
     
  11. inap

    inap .........................

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    schweett!! glad it work bro.