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    Alienware M15X Low FPS and BDOS

    Discussion in 'Alienware M15x' started by msagrillo, Sep 28, 2011.

  1. msagrillo

    msagrillo Newbie

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    Hello everyone! I am the owner of an Alienware M15X with the following specs:

    OS: Windows 7 Ultimate 64-bit
    BIOS: Ver A08 1.00

    Processor: Intel i7 Q 740
    Memory: 8GB
    Video: ATI Mobility Radeon HD 5800 Series (the 5850 I believe?)

    I have two problems. First, I am getting REALLY bad FPS in a lot of games that I would imagine I would have no issue playing at all. I can run WoW at 25 FPS with everything on high, bloom off, where as on a much older gaming PC I can run it at 60 FPS no problems. Dead Island on Low runs even worse! Deus Ex: HR stutters like crazy. I have no idea what the issue is here, I have the latest video card drivers for the 5800 mobility series. It also overheats and just flat-out turns off if I play any graphically-intensive game for more than 30 or so minutes, and seems to generally lag on any video application.

    Second problem: Occasional Blue Screens of Death. Once it was a "USB_Bugcode" error. Second time it was "SYSTEM_SERVICE_EXCEPTION". I have the BlueScreenView dump for the second BDOS, but not the USB_Bug one.

    Please help! This is very lame, considering this laptop is supposed to run modern games on relatively good settings without issue.

    I can provide DxDiag or any other information that would help. Thanks a lot!
     
    msagrillo, Sep 28, 2011
    #1
  2. KumquatWrath

    KumquatWrath Notebook Evangelist

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    For your first problem, do you have stealth mode on? The little radar-like button to the very right; if your games have low FPS, try tapping that button and it should enable your 5850. That happened to me before and I freaked out at first.
     
    KumquatWrath, Sep 28, 2011
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  3. msagrillo

    msagrillo Newbie

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    I'm installing the latest Command Center right now to install the Stealth Mode Indicator and see whether that is the case. I'll let you know.
     
    msagrillo, Sep 28, 2011
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  4. msagrillo

    msagrillo Newbie

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    /facepalm. Yep, Stealth Mode was on. Just ROCKETED my FPS up. Thank you so much, lol.
     
    msagrillo, Sep 28, 2011
    #4
  5. Mexic00ls

    Mexic00ls Notebook Deity

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    remember to clean the fans out and u might need a repaste, and check your temps to avoid further problems
     
    Mexic00ls, Sep 28, 2011
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  6. msagrillo

    msagrillo Newbie

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    What's a good way to check my temp?
     
    msagrillo, Sep 28, 2011
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  7. khetik

    khetik Notebook Deity

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    The program I use to check my temps is hwMonitor, others also use things like realtemp, hwinfo32/64, gpu-z (for your gpu only obviously).
     
    khetik, Sep 29, 2011
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  8. pepemosca

    pepemosca Notebook Evangelist

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    pepemosca, Sep 29, 2011
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