The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Any USB trouble?

    Discussion in 'Alienware M15x' started by Rogue-OP, Apr 11, 2011.

  1. Rogue-OP

    Rogue-OP Notebook Consultant

    Reputations:
    72
    Messages:
    102
    Likes Received:
    7
    Trophy Points:
    31
    The main purpose for getting the m15x was for having a stable DJing platform (no audio drop outs, etc.).

    I finally had time after setuping my system from scratch, to get my controller working (Native Instruments Traktor S4). However the damn system won't recognize the controller through all USB ports. Has anyone had any problems with the m15x systems recognizing a USB device? I'm trying to see if there's a known problem with a quick (or complicated) fix.

    Thanks.
     
    Rogue-OP, Apr 11, 2011
    #1
  2. Nivaku

    Nivaku Notebook Evangelist

    Reputations:
    128
    Messages:
    689
    Likes Received:
    6
    Trophy Points:
    31
    That's an odd problem , i honestly havent heard of that problem before. Try to update your BIOS to A09 see if that helps. if you were to plug in a mouse USB to all your usb ports do they all work or some?
     
    Nivaku, Apr 12, 2011
    #2
  3. xeroxide

    xeroxide Notebook Deity

    Reputations:
    487
    Messages:
    1,390
    Likes Received:
    1
    Trophy Points:
    56
    more specifically which usb ports have issue?
    the reason i say this is because the ones on the right side (next to the audio) are on a riser card connected by a ribbon cable.
     
    xeroxide, Apr 12, 2011
    #3
  4. taylrjones

    taylrjones Notebook Consultant

    Reputations:
    51
    Messages:
    237
    Likes Received:
    3
    Trophy Points:
    31
    Does the device show up under device manager when it is plugged into a port that it does not work on? Perhaps with an error message or as an unidentified device?
     
    taylrjones, Apr 12, 2011
    #4
  5. Rogue-OP

    Rogue-OP Notebook Consultant

    Reputations:
    72
    Messages:
    102
    Likes Received:
    7
    Trophy Points:
    31
    I am at version A09 bios, and this is the case for all my USB ports, and unfortunately it doesn't show up in device manager. I'm trying to find out if this is a laptop hardware issue, windows 7 issue, driver issue, or the S4 controller hardware issue.

    So far it looks like it's not the m15x's fault
     
    Rogue-OP, Apr 12, 2011
    #5
  6. Rogue-OP

    Rogue-OP Notebook Consultant

    Reputations:
    72
    Messages:
    102
    Likes Received:
    7
    Trophy Points:
    31
    I figured it had to do with the usb port because on ONE of the usb plug ins, I got a short beep. Windows recognized the s4, but then it didn't install the drivers because the device got "disconnected." I plugged in the usb cable a bit more than half way (but not all the way in), and I got the windows beep again! The driver installed and i was able to see the s4 connected in traktor 2 (the software). When i pushed the usb in the rest of the way i got the following error....

    "The Traktor Kontrol S4 has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device."

    [​IMG]

    Is this an m15x issue or the S4 controller? any thoughts?
     
    Rogue-OP, Apr 14, 2011
    #6
  7. Rogue-OP

    Rogue-OP Notebook Consultant

    Reputations:
    72
    Messages:
    102
    Likes Received:
    7
    Trophy Points:
    31
    Looks like the S4 controller was causing the power surge issues. It's being sent in for repairs.
     
    Rogue-OP, Apr 14, 2011
    #7