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    Black Screen for some ms

    Discussion in 'Alienware M15x' started by Cryzer, May 15, 2014.

  1. Cryzer

    Cryzer Notebook Consultant

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    Since some weeks ago, my laptop screen has been turning black for some milliseconds after any sudden movement, only to return to normal after those ms with no restart or any other error. Is that a driver, GPU, or Screen problem? Everything else is working fine, temps are fine too. I will try to reset the gpu and screen and hope for a fix otherwise it might be time to renew my warranty.

    Cheers,
     
    Cryzer, May 15, 2014
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  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It could be the LCD cable since it's only happening when it's moved.
     
    Alienware-L_Porras, May 16, 2014
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  3. Cryzer

    Cryzer Notebook Consultant

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    Yep, resetting the lcd cable seemed to do the trick, thank you.
     
    Cryzer, May 18, 2014
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  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    that's AWESOME! I'm glad it worked out!
     
    Alienware-L_Porras, May 19, 2014
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