I need to know if anyone else is experiencing this issue.

On my M15x, if I use the drivers from AMD/ATI my system will freeze doing anything that uses my video card. Flash videos, flash homework, and games. When it freezes the screen will either just get a solid color such as pink or a rainbow of colors. If I use the drivers from the dell driver page, it doesn't crash. Has anyone experienced this and possibly found a fix? I would like to be able to use up to date drivers but I hate it freezing almost every day.

 

Alot of issues had been speculated but mostly it concerns the drivers. Try to uninstall the driver and reinstall for the 5850. Mine is version 8.763.0.0 and it works nice. Try the one from dell website.

 

I know it is a driver issue. As I mention the dell driver works just fine while the AMD standard one causes it. I am just trying to find a way around it to get a more up to date driver without my computer freezing.

 

In my experience, there's only one cure when video drivers get hinky or otherwise misbehave -- clean them and all supporting software out, off the disk and out of the registry, all the way back to where the standard Windows VGA driver is the only one left. You know how to do it. Start by cleaning out the current drivers by uninstalling ATI Catalyst Install Manager, including CIM itself when prompted, through Control Panel/Uninstall a Program and reboot. If Windows comes up scanning for new hardware and installs the VGA driver/device, then you're halfway home. However, if when it does the new hardware scan it locates and installs an ATI driver, then uninstall that driver and supporting software through Device Manager. When that finishes select Action/scan for new hardware from the top bar. If it installs the VGA driver this time, you're good to go; if it installs another ATI driver, repeat the process until all ATI drivers have been purged from Win 7's backup driver repository. If you have installed new drivers over old ones several times, there can be quite a number. Once you finally get clean on the disk level, reboot into Safe Mode and run Driver Sweeper. Check ATI Display and then Analyze and clear it all out. When finished, reboot. Once Windows comes up in normal mode, run CCleaner's Registry Cleaner (as many scans as needed) until all errors are removed/fixed. At this point, you're as clean as you're going to get, absent a detailed hand-scrubbing of the Registry. Then download, unpack and install the AMD Catalyst Mobility 11.2 reference drivers. ( ATI Catalyst? Mobility Display Driver) If installation does not begin automatically, go to c:\ATI\Support\11-2_mobility_vista_win7 _64_dd_ccc_ocl and run Setup.exe. That will start Catalyst Install Manager, which will take you through the rest of it (use Express). All of this may seem a pain, but you have to clean the old garbage out. There's really no shortcut to a stable installation once conflicts or corruption occur. Good luck. If this is not clear or lacks needed detail, let me know.

 

I was having the same problem so I reverted back to the 5850 driver straight from dell's web page and it seems to be working at the moment.

 

Your instructions are clear, but not sure it will work. I have done a windows reinstall then put the amd one on there and it still does it. I am going to wipe the drive again today and will try the amd ones but I don't expect any luck with it.

 

Well, you can't get cleaner than a fresh install. That is bizarre.

 

Bios flash.. try the vid bios and/or maybe the system board.

 

I had to up all my core voltages for all settings to 1.0 to get rid of the problem. See if that works for you.

 

I can also vouch for volting up. Though I had my card replaced cuz I found out that the voltage switch was faulty, so yeah. With my initial card, however, the volting solved the issue. It will idle a bit hotter though, just so you know.

Kojaku

 

Windows Reinstalled and has been stable for 24 hours.. I did change one thing from my previous attempts. I did not install the DP/HDMI audio driver from AMD or dell this time. Just letting the windows default one handle it and so far that seems to be what the problem was. Would really tick me off and make me happy at the same time if it was that all along.

 

Drkfire, have you tried disabling hardware acceleration for Flash video. The newest version of Flash Player (v10.2) seems prone to conflicts and crashes and has been causing trouble all around. Disabling HW acceleration seems to be the solution.

 

it did it in games too but I have not tried disabling that. I will try it if it does it again. Problem hasn't happened since this latest install.

 

Sounds like you've conquered the beast. Good deal.