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    It won't let me login!

    Discussion in 'Alienware M15x' started by Hamsamwich, Apr 5, 2011.

  1. Hamsamwich

    Hamsamwich Newbie

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    When ever i have turned on my laptop, it has gotten to the log in screen, however, one here, i can neither move my touchpad or type with my keyboard.

    The lights are on that illuminate the touchpad and keyboard, and when in diagnostic menus i can use them both fine.

    Any advise on what i Should try to do? I would rather not have to Send my laptop in to be repaired, if at all possible (I am willing to accept that i might have to)
     
    Hamsamwich, Apr 5, 2011
    #1
  2. bsrj22

    bsrj22 Notebook Guru

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    This may sound stupid but, have you tried restarting the computer?
     
    bsrj22, Apr 5, 2011
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  3. inap

    inap .........................

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    power drain and report back
     
    inap, Apr 5, 2011
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  4. Hamsamwich

    Hamsamwich Newbie

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    Thats when the problems all started D= So i will try that again

    Also, i have restarted numerous times.
     
    Hamsamwich, Apr 5, 2011
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  5. inap

    inap .........................

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    yikes, good luck man
     
    inap, Apr 5, 2011
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  6. hub1100

    hub1100 Notebook Evangelist

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    If you havent had success with the power drain (unplugged and battery removed) trick,
    before you pack it up I think you should consider/ do a rebuild. It really sounds like a bad factory blast onto the hard drive / bad sector.
    You could reformat and reinstall in about 3 hours and be back in action.

    First, its not that difficult. Second, do not use Command Center driver from the supplied drivers disk. Use: Drivers & Downloads for your drivers.
    Third, the best AW information, to look over is this link: http://forum.notebookreview.com/alienware-m15x/488201-new-m15x-owner-information-43.html
    There is a lot of experience, in these forums, of people that have rebuilt their machines, self included.
     
    hub1100, Apr 6, 2011
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  7. agusman

    agusman when the going gets weird

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    do you know if you lost input (dead keyboard and mouse) or is the system completely crashed?

    what happens if you press Tab repeatedly in the login screen, in order to place the cursor in different places?
     
    agusman, Apr 6, 2011
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  8. Hamsamwich

    Hamsamwich Newbie

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    I know the keyboard and touchpad still work, because when i hit F12 and do stuff in there i can use the touchpad and keyboard.

    Also, tab doesn't work, but what is weird is i can use Function + F5 or F4 to change the screen brightness.

    Which i find weird.

    Also power drain didn't work D=
     
    Hamsamwich, Apr 6, 2011
    #8
  9. agusman

    agusman when the going gets weird

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    so, basically the system freezes at login screen...

    mmhh... I see a format & clean install on the horizon...
     
    agusman, Apr 6, 2011
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  10. maxilick

    maxilick Notebook Consultant

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    try hitting the F8 key whilst booting the options displayed are self explanatory
     
    maxilick, Apr 7, 2011
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  11. 015734

    015734 Notebook Guru

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    Did you try using an external keyboard/mouse? I had the same issue once with the trackpad not working regardless of position, however, the keyboard was fine for me. I was able to tab over to my profile hit enter then password then enter and I was in...as long as USB was fine the above method could work
     
    015734, Apr 7, 2011
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  12. The Revelator

    The Revelator Notebook Prophet

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    This is unlikely, but have you tried pressing Enter?
     
    The Revelator, Apr 7, 2011
    #12