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    M15X graphic card fan always full speed

    Discussion in 'Alienware M15x' started by M15Xlover, Apr 17, 2011.

  1. M15Xlover

    M15Xlover Notebook Enthusiast

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    M15X graphic card fan always full speed.

    I just bought this new M15x two weeks, the first 10 day don't have this problem.

    but now, since I turn on the M15x, the fan on the right top will run full speed,

    The left top one(CPU one) it's normal, only full speed when it's hot.

    Is any one have this same problem as well? is the sensor of the graphic card

    not working?

    Any suggestion how to fix it? it's too noise, when i not playing game,or it's

    cold, i don't want it too noise.
     
  2. Simplified

    Simplified The Most Awesome

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    Does this still happen if you restart the pc?
    I have had a M15x in the past, and I had the same issue. After a restart it was back to normal, but sometimes the gpu fan hung up on full speed randomly at startup.

    Edit: If the problem still remains, try reflashing the bios
     
  3. raven evo

    raven evo Notebook Consultant

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    try the power drain trick. to do this.turn the system off,unplug from the mains,take out the battery,press and hold the power button for 20 seconds,plug everthing in and restart your system.some people have the constant fan issue as well and this is can fix it.but you might have to do it again in a month or 2
     
  4. M15Xlover

    M15Xlover Notebook Enthusiast

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    yes, have exactly the same problem with you, it happen randomly, i will reflash

    the bios, if some one did it and worked. cos i don't want to do it case another

    problem and not working :p :p
     
  5. M15Xlover

    M15Xlover Notebook Enthusiast

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    actually after i try some restart it back to normal, but the full speen fan happen

    randomly, so i want it to be fix,

    hopping not always start, then restart, cos it's just a 15 days old M15X
     
  6. Laxxi

    Laxxi Notebook Evangelist

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    Definately try this. It's a very solid suggestion!

    Sometimes on startup my fan boosts like it usually does but it doesn't slow down at all for a good few minutes. Although it's never locked up at max speed...
     
  7. M15Xlover

    M15Xlover Notebook Enthusiast

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    thanks all you guys, i will try this now, btw, today is my Bday, the M15x is my

    Bday gift :D
     
  8. Simplified

    Simplified The Most Awesome

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    Sorry to dissapoint you, but this is a problem every m15x have.
    If the fans are on full speed on every startup a bios reflash will help, but this random full speed startup is a bug in the alienware bios for m15x.

    I know this error comes like 10% of all startups, but it cant be helped unless alienware fixes the bios bug

    I have a m17x aswell, and it does not have this issue, because the flaw only exist in the m15x bios version.

    Also another thing you might notice is that the cpu fan does not blow at the startup after a gpu fan full speed error.

    Edit: Happy B day!!!
     
  9. Laxxi

    Laxxi Notebook Evangelist

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    I've had the machine over a year and never had this problem. Like I said, every now and then (it's quite rare) the fan will run at full speed from startup but it slows after a few minutes (instead of the usual 2 or 3 seconds after startup). Lover is saying his fans are actually locking at full speed and they do not stop until he restarts.
     
  10. widezu69

    widezu69 Goodbye Alienware

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    I have isolated my full speed fan error to turning on the computer within 1 second of plugin the ac into the laptop (not plug into socket). It has happened too many times to be coincidence for me at least
     
  11. Simplified

    Simplified The Most Awesome

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    I know what he is saying. I have had 2x m15x and both had this issue. I have also had that thing that happens to you aswell. The fans lock on full speed and slowly throttles down.

    I have had m15x since dec 2009! And a m17x for a month.

    I know all the issues with the boot of this machine.

    * gpu fan locks on startup and never throttles down.

    * gpu fan locks a few secs and throttles down slowly

    * cpu fan does not start up.

    Those are the three syndromes that cant be fixed
     
  12. Laxxi

    Laxxi Notebook Evangelist

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    Now that is a very interesting piece of information. I'll have to give that a try when I'm inclined to restart my computer. What happens if you start it on battery and stick the AC jack in within a second of startup?

    :D
     
  13. widezu69

    widezu69 Goodbye Alienware

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    I've tried many variations and timings, jack...(1 sec)...turn on is the only thing for me.
     
  14. alvinkhorfire

    alvinkhorfire Notebook Consultant

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    Imagine this scenario. You are playing games or running GPU-intensive software. Then, you close down the application to go back to desktop, with the GPU fan still spinning at full speed to cool down the GPU. You shut down the laptop immediately after.

    After that (or a few days later), you switch on the laptop once again from cold boot. Instead of the fan spinning at full speed for a short while, it continues to do so. To solve this problem, once the laptop goes into desktop, you may quickly perform a restart. The fan speed bug is solved for now.

    My assumption goes likes this. This shows that after running games or running GPU-intensive software, you should not immediately shut down the laptop, with fan still spinning at full speed. You should wait for it to spin at much lower speed, before shutting down the laptop. Otherwise, it will "remember" the high spinning speed setting for the GPU fan. Even though on next bootup, the GPU is not hot, but the fan is spinning at full speed. It is because it "remembered" the high spinning speed setting.

    In short, wait for the fan to slow down its speed, before shutting down the laptop. It works for me, but I am not sure whether it is applicable for others.
     
  15. Simplified

    Simplified The Most Awesome

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    Now when you mention it, I agree with you on this point. Turning the pc off direct after gaming does trigger this issue, however it does trigger even if you turn it off at normal temps, but not as often.

    I highly recommend you to turn off the computer as soon as the fan hangs up, to prevent unnecessary wear on the fan.
     
  16. alvinkhorfire

    alvinkhorfire Notebook Consultant

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    Nope, it does not happen to my M15x that way. Probably, this characteristic is different for each Alienware laptop.
    Sorry, I do not understand your point. Shouldn't we let the GPU fan spinning at full speed to cool down the GPU, after gaming? Or, we can immediately shut down the laptop after gaming, and let the ambient temperature to cool down the GPU and CPU?
     
  17. Simplified

    Simplified The Most Awesome

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    After gaming you should let the fan blow to cool the computer down. The fan will throttle down by itself.

    What I meant was if the fan hangs up during the boot of the pc, and never spins down even if the computer is cool, you should turn it off and not let the fan blast on full speed for hours and hours with idle temps
     
  18. M15Xlover

    M15Xlover Notebook Enthusiast

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    Bad NEWS for me and some M15x owner, after I trying all the way you guys mentioned about in this topic. It still happy, like a 5%-10%, the fan full speed and not slow down, need restart to solve it. Little sad, otherwise I will love this heavy stuff more. Hope Dell can fix this problem.
     
  19. maxilick

    maxilick Notebook Consultant

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    Post your GPU temps
     
  20. Matt Woller

    Matt Woller Notebook Evangelist

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    Maybe 1 out of 5 times I turn mine on this happens, but once I get into Windows it spools down. I always figured it just had a hiccup where it didn't throttle the fan because it wasn't quite sure the temp.
     
  21. M15Xlover

    M15Xlover Notebook Enthusiast

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    I don't know how to find the GPU temps, but it's start from completely cold. After switch on 20mins, I can feel the laptop right-top is also completely cold, cos the fan running full speed, it's colder then normal. If I don't restart, seems the fan will run full speed forever.
     
  22. Simplified

    Simplified The Most Awesome

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    What gpu do you have? It could be that one gpu model has this problem with the controller, but not others.

    I have had gt 240m and I upgraded it gtx 260m in my m15x (shortly before it died), both cards had this issue, so I guess the nvidia 200 serie has it.
     
  23. M15Xlover

    M15Xlover Notebook Enthusiast

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    It's 1G GT240, yes, nvidia
     
  24. Simplified

    Simplified The Most Awesome

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    You might have ended up with my old one :D
     
  25. M15Xlover

    M15Xlover Notebook Enthusiast

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    no, only the ram and gt240 is same as you
     
  26. Simplified

    Simplified The Most Awesome

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    Ah, ok just a crazy tought I had lol. I guess all 200 series have this issue. With my other m15x(now dead aswell) in my sig I have also had this issue. But not with my m17x
     
  27. Esco

    Esco Notebook Consultant

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    hey,

    i have my m15x since march 2011 and i have the same problem..
    i7 740QM 4 GB Ram, Geforce GTX 460M

    first of when i had this problem the first time i called the helpdesk from alienware, i had to send it to them and they replaced the grafics card.

    after i recieved it back that problem was not solved (Sure because its a bios bug, but at that moment i didn´t know that).

    then i called the helpdesk again and told them maybe it´s the mainboard because the fan control is on the mainboard, so they agreed and replaced the mainboard.

    after that i had the problem again... : )

    randomly i searched for the issue in the web and found many people with the same problem and yes its a problem with the bios, cause i downgraded nearly on every bios version and the newer the bios version the fewer happens the problem.

    so i think we all have to wait...
    it happens to me maybe on every 30th startup.
     
  28. Infin1ty

    Infin1ty Notebook Geek

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    A lot of m14x owners are having a similar problem right now and so are m15x owners with a 6970. The program they are using is HWinfo. Now Im not sure this is the same issue, but maybe OP could try it?