M15x - Clicks and turns off, won't restart. Please help!

Hey guys,

Last night I was using my laptop, nothing out of the ordinary, just some web surfing and playing Eve. When all of a sudden I heard a click and my computer instantly shut off. I did the power-drain trick, which didn't help. After that I reseated the HDD and the computer rebooted. It was on for about 5 minutes before I heard the click and it shut off again. Since then I have taken out the motherboard battery, but I still can't boot the computer.

The power supply has a solid blue ring, as normal. The alien head power-button doesn't light up when connected to the power supply, but if I remove the power supply it has a faint red glow (I set it to go red on battery, blue on power).

Any help would be appreciated, thanks in advance!

 

was it overheating? did you monitor temperature?

 

I wasn't monitoring temperatures at the time it crashed, but I do monitor temperatures often and they're always good. Also, the fact that it won't boot up tells me it's not a temperature issue as it's all cold now. Thanks for the reply, though, I appreciate the help.

 

well, heat could damage smth, isn't it? So it doesn't matter if it is cold now.

But yeah, all is possible here. Most likely new mobo or gpu

 

I'm pretty sure it's not a heat problem, as I always keep my fans clean. I have repasted cpu and gpu. I agree it's possibly a mobo problem. :/ Is there any reason why you think it might be a heat issue ? I'm hoping someone more experienced than me can shed some more light onto this as I really can't afford a new mobo. Thanks again for the help! I really do appreciate it, I'm pretty lost without my pc.

 

there is no exact reason. just shot in a dark because overheating is very popular in laptops. And also you said that you were able to boot it for couple seconds after first shut off.

But... are you sure that AC adapter is working? Is it possible that battery is drained and AC power is not charing it?

 

My question is, do you know where the click sound come from?

in my experience, only HDD can produce clicking sound, and when it clicking, it normally dying...

i would suggest test ur HDD on another computer and backup your data Asap...

 

I assume it were his speakers when they lost power

 

well Im really not sure where the click came from. I had headphones set as the default audio device when i heard the click...Im not sure if that eliminates the speaker of the sauce of the click or not, Im just giving as much info as i can .

The ac adapter Im not totally sure its working just the info i gave in the op makes me thing its ok. if i plug the ac power into the laptop whiles the battery is removed, then i get the power button to glow blue, just twice then it goes off. If i have the battery in and not the ac power then it just stays red and if i have ac power plugged in and the battery in its blank no matter what.
The HDD im going to test that now...but to be honest i dont know how to test it in another computer... i only have desktops i can plug it into and iv never tried anything like that before. is it easy. Thanks again for all your help guys.

 

no need to test hard drive. it is measure of safety of your information. It will not help with laptop.

 

Try tapping F12 at the boot screen to launch the Boot Menu. Select Diagnostics to run a Preboot System Assessment (essentially a basic hardware check) and see what it reports.

 

Sorry, I probably haven't made myself very clear. I cannot boot up the laptop at all. Pressing the power button does nothing. :/ Any ideas?

 

time for us to get a new mobo...... my m15x just died too

 

My M15x mobo gave up too a few months ago. Haven't convinced myself that it's worth replacing yet.

@Raven Evo - If there is no power at all, then almost certainly either the mobo or the power supply has died. Even with a dead PSU, it should boot from the battery unless it too is dead. Sorry.