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    M15x bios flash half shutdown

    Discussion in 'Alienware M15x' started by xspecialforces, Jul 20, 2014.

  1. xspecialforces

    xspecialforces Notebook Enthusiast

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    Hi everyone :cool:

    I have Alienware m15x i7 2.66ghz 8gb RAM, i recently got nvidia 660m 2gb version replacing the 260m 1gb. Installed the driver for it through geforce forum proc as it wasnt installing direct had to modify some files as mentioned by the company website. Anywats it got installed. But had a lag on games the temp as well on startup was high upto 80~90 had put thermal pads etc laptop wasnt actually hot.

    After a win update platform it started to shutdown for no reason. So i made a backup rom first. Uninstalled update went to bios to flash the gpu bcoz it wasnt recognised by bios neither was my new 1tb sshd i thought maybe that was the problem. Anyways went to flash it and it shutdown half way! Turned laptop on and i got a blank screen with keyboard lights on fan starts then stops.

    I know is my mistake for not being careful. But i need assistance in this please.

    This is what i have tried so far..

    1. Tried power drain, battery out, ac out hitting the power for 60sec and turning bak on nothing.
    2. Removed cmos battery for 5min replaced turned on nothing also tried powering without it.
    3. Tried phoenix recovery procedure using usb as the flash device with 3 files in there used hp tool as well. Tried both win+b & fn+b nothing.
    4. Tried another monitor also blindly entering bios both f2 & f12 one by one and scrolling down one position to usb

    Cd does not eject, also is there another combination of keys i have to press? Note i have the backup rom file also i done diagnostics of the laptop it passed all before this problem came.

    Can anyone advice how to solve this please?
     
  2. gotmilk70

    gotmilk70 Notebook Consultant

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    I would try your old card first and see if it at least posts at all. If it does, you may have to pop in the new card and do a "Blind" flash. Basically flashing the vbios with no screen being displayed. If that does not work, worst case you may have to buy a replacement vbios for your card (they may have them on ebay) and you may have to soldier the vbios into the card. (Or have someone with experience do it if you don't feel comfortable.)
     
  3. King of Interns

    King of Interns Simply a laptop enthusiast

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    You didn't install the card properly so it was overheating. You shouldn't have flashed the bios in the condition. You should have install the card one more time making sure the die was in contact with the heatsink and that you were using decent thermal paste on the die.

    Now it shutdown during the flash you must blind flash it back. But only once you have installed the card properly and have thermals under control.


    On the go from my iPod touch
     
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  4. xspecialforces

    xspecialforces Notebook Enthusiast

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    Thankyou for your answers im going to try both. The laptop repair shop said will charge about £150 to fix it, they mentioned they have to reball the gpu or sometin and fix 2 bga(dont know what this is) but im going to try the above first thanks gotmilk and king! Nice one
     
  5. xspecialforces

    xspecialforces Notebook Enthusiast

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    King i see you got i7 cpu how did you get your speed upto 3.73ghz is that the turbo mode? My one is 2.66ghz.

    I bought all the tools to fix this from esd kits to heatgun solders copper shims all sizes pastes thermals glue u name it. hope i can manage it myself otherwise it will have to go to repairshop. Thanks
     
  6. xspecialforces

    xspecialforces Notebook Enthusiast

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    Gotmilk, vbios? You mean this bios chip? i got a new bios chip infact 2 new ones with one called ECROM pre programmed but on the motherboard there are about 6 same sized ones i have no idea which is the bios chip on the motherboard. Coudnt find a clear diagram to locate it on the board. Anywayz im on my wat to try the above you mentioned.
     
  7. xspecialforces

    xspecialforces Notebook Enthusiast

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    Alright, i removed the 660m also the new 1tb hd replaced with the originals my prev hd had all the files as was running in the 260m, its the same blank screen. Trying to flash with usb on FAT phoenix bios recovery, the usb sockets have power as i connected an external minifan to test. Is there any other combinations of keys i require i tried win b and fn b. As per procedure. Battery out power drain holding keys attaching ac power, hitting pw button. The alien power buttons eye lights come on for just about 3 secs then its still nothing. Ah yes i also made sure the gpu is fit in properly.
     
  8. gotmilk70

    gotmilk70 Notebook Consultant

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    The vBios is the Video Bios aka the bios thats on the GPU. If you flashed the vbios and it got corrupted, you will need to try a blind flash or replace the video bios chip on the gpu directly. If you know how to soldier it, then go for it. But I don't know why the repair shop would tell you that they need to reball it. You can buy a 8970M or 7970M for $300USD. I don't know if it's worth the price. But try your luck.

    King was able to get that clock on an unlocked Core i7-920XM. He uses a program that is called Throttlestop which allows him to Overclock the CPU. Overclocking If I'm correct only works well on unlocked CPU's. Keep in mind, at that clock rate, temps can be an issue so make sure if you try it to have proper cooling and thermal paste. I have the same CPU as King but I clock mine at 3.2Ghz. Good luck!
     
  9. xspecialforces

    xspecialforces Notebook Enthusiast

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    Gotmilk buddy ive installed the old gpu 260m the one it came with the only reason i got a new gpu was it coudnt play watchdogs. despite changing it its the same i tried yeaterday to blind flash it. Its like the it doesnt take from the usb at all none of the ports even though they are working. Unless im doing it wrong. Im actually flashing the bios not the vbios,

    This what i done.

    In the phienix crisis folder before running wincris exe. I added my backup rom changed it to BIOS.WPH so it creates the usb disk. It doesnt work without this file.

    Then plug it to eSata port also tried other usb ports but they dont flash at all.

    Whats the procedure for vbios flashing, you reckon the actual vbios is corrupted? Let me know how to blind flash vbios i give it a try?.

    PS: Thanks for the cpu overclocking advice

    This gpu was brand new bought only 2 weeks ago
     
  10. xspecialforces

    xspecialforces Notebook Enthusiast

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    Also Anyone member got details on how to blind flash the vbios post pls ty ty.
     
  11. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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  12. gotmilk70

    gotmilk70 Notebook Consultant

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    So did the old card post and see something on the screen? If you tried flashing the vBios and it failed or restarted then most likely it is corrupted. You are welcome for the cpu advice. good luck with the blind flash. Also, be sure that the card and heatsink is touching correctly and you have the right amount and the right thermal paste on. I would recommend IC Diamond 24. You wouldn't want for it to shut down again during a flash. :/ If it does not work you may need to manually replace the vBios chip by soldiering a new one onto the gpu board. (the chip itself is cheap, getting someone to do it may not be...unless you or someone you know has experience in soldiering...)
     
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  13. xspecialforces

    xspecialforces Notebook Enthusiast

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    The old card posted nothing same, i made sure the thermal pads paste also copper shim are fitted on those squary components im using esd gloves the carpet kit etc so im safe reg that, i forgot to mention i had a bsod once when the shutdown was happening, it mentioned hardware failure. This machine i have kept it like brand new took care of it like my babe lol now the babe needs MOT.

    Another thing this problemo happened when i had the 660m the 260m was working perfect, so if it messed up the vbios shoudnt it be the 660m alone? When i add the 260m back its exactly the same, the thing it there is no boot at all, it had phoenix bios ver A09, i remember i still have the usb flash disk for 660m with all the files i was flashing at that time but have to get to dos to reflash it, also the back up .rom i made of the 660m at that time.

    Prob the firmware of the bios A09 is corrupt? having said that ive tried phoenix crisis disk rec, it just doesnt run with win b or fn b, it should be a way to trigger the install blindly, would there be a reset switch for the bios on the motherboard? I also tried the PXxxx.fd (cant remember the numbers) and holding end to flash recently.. i will try for one more week if solution comes up goodyy or will take it to mr repair guy.
     
  14. King of Interns

    King of Interns Simply a laptop enthusiast

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    Why would you flash the bios? It 's the vbios that is probably corrupted

    You need to get atiflash program and then make a usb stick bootable and stick it on there.

    Take a good vbios file. Rename it to GOOD.ROM and then boot from the usb stick.
    Once on wait 20 secs and then type

    atiflash -p 0 GOOD.ROM ( exactly as typed here with the spaces where I put them)

    then press enter.

    It should flash the vbios.

    After 30 secs. Press the power button. Remove the usb stick and see if it boots.
     
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  15. xspecialforces

    xspecialforces Notebook Enthusiast

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    Alright, how do i boot from the usb since its a dead screen? When powered off? Shall i just stick the usb in turn it on wait 20 secs and something will come up for me to type atiflash -p 0 GOOD.ROM?

    Also shall i use the backup .rom i made from gpu z its about 2mb for this 660m?
     
  16. xspecialforces

    xspecialforces Notebook Enthusiast

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    King, you want me to type it blindly? Or sometin will come up on the screen? Alright will try it anyway.. thanks
     
  17. EepoSaurus

    EepoSaurus Notebook Deity

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    It's called a blind flash for that reason. You can't see anything on the screen. If you prepare the stick the way he told you then it may work.
     
  18. xspecialforces

    xspecialforces Notebook Enthusiast

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    Eeposaurus thanks didnt know that lol im not expert like ya all, im getting the laptop ready, by the way my card is NVIDIA is it alright to use Atiflash i heard there is nvflash as well?? Just to doublecheck? :cool:
     
  19. xspecialforces

    xspecialforces Notebook Enthusiast

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    Alright i tried that, exactly as you said found atiflash 4.17 exe and nvidia 660m 2gb rom from techpowerup.com put these 2 files in the usb and powered up did as u said, waited and typed also did change the name of the vbios to GOOD.ROM. after the cd runs and stops few sec later it shuts off. At other times just still doesnt do anytinn did type in exactly with thebspaces. Did power off to recheck but notin..

    I tried also..

    Using hp tool creating win98 minidos usb disk, added autorun.bat atiflash also on second attempt adding all files of win98 into the usb and went through it..

    Unless there is a procedure to create the usb disk im looking around.

    PS: prob will just buy new alienware laptop.
     
  20. EepoSaurus

    EepoSaurus Notebook Deity

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    If its an nvidia card then use nvflash
     
  21. gotmilk70

    gotmilk70 Notebook Consultant

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    Try popping back your 260M in, then pull out the cmos battery (The little watch battery that is hooked up via a wire onto the motherboard NOT the regular laptop battery) for a few minutes. Then pop the cmos battery in. Hold the power button for 30 secs and try to power on the machine.
     
  22. xspecialforces

    xspecialforces Notebook Enthusiast

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    Did that, in fact got a new cmos battery tried with that as well, well thankz anywayz
    which laptops better for gaming latest and can be upgraded in future im looking to buy one now new. Im looking around..
     
  23. xspecialforces

    xspecialforces Notebook Enthusiast

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    Something worked, well this what i did, using the phoenix cris disk rec the bios.wph file i chose the old version thats about 1mb after creating the usb flash disk with 3 files in them i also added the A09 iso file bios total 4.

    with battery out, plugged in ac power held down End button and for first time the usb was flashing reading from it.

    Now the usb lights are out. There is scroll and num lights on but the caps lock flashing!

    Any advice?? Well something has woken it up then a dead screen. So any advice would be useful. Thanks
     
  24. gotmilk70

    gotmilk70 Notebook Consultant

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    Try popping in your old card and see if it shows something on the screen.
     
  25. xspecialforces

    xspecialforces Notebook Enthusiast

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    Tried that yesterday night, well i have taken it to the repair shop took me 90min to get there, there are local repairs but they dont have the necessary tools, im better off with professional technicians moneys not a problem, just as long as it gets fixed now. He will tell me what the problem was eventually will inform here so anyone having similar issue firstly using all ya lot advice, then can benefit from this thread eventually for solution.

    Thanks everyone appreciate your input.
     
  26. gotmilk70

    gotmilk70 Notebook Consultant

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    I see, sorry we couldn't have been more helpful. Good luck and keep us posted on the results!
     
  27. xspecialforces

    xspecialforces Notebook Enthusiast

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    So i drove 2hrs to the place dropped it off they done diagnosis of it called me next day mentioned will cost £129.99 there website mentioned £50 labour plus parts.

    I said alright go ahead as long as you fix it. Next day got message sorry we cany fix your laptop you can pick it up or will be disposed of in 2 weeks! Whaat!

    ok fine went there took me another 2 hr drive, man i was happy my laptop going to be working but nope that wasnt the case.

    Went in there i said wats the problem, they said that the bios chip area is corrupted unrepairable. I said how come, i said well all i can say is i did open it up tried to locate that bios i coudnt find it there are about 6 dif ones same size. I said how about if i buy a new motherboard for it? The lady said we not sure! Well one good thing is they didnt charge me anytin.

    Ok, went to the car, was bit curious turned the laptop on, wasnt turning on as it used to before i gave it in. I thought ok maybe battery is out.

    Was too hot took me 3hr drive bak due to traffic, got bak home got some pizza as was starving!! Plugged in the laptop with A/c it doesnt even power up!!

    I called the company! wat have you done! At least before it used to power up now its dead completely dead!

    she said alright let me ask the engineer, she got bak saying well it should be as you gave us, it should at least power up. She said alright bring it bak so we can restore it to ad it was lol wat a joke! I drive bak all that way again! No way, i said forget it, cant be bothered, cant recommend you guys anywhere.

    So i opened to check the back looked alright, the cmos battery is not placed on the uppermost area but below, unscrewed the cover above thr keyboard to see wether the connections intact, nope it wasnt, connectes that back in, also opened up to motherboard got the details, now i have ordered a new motherboard will get that in the machine! soon.

    Now i want to find out, does the bios chip come already on the motherboard, is it easy to connect all the ram cpu etc or do i have to solder it, cause if its some soldering im not risking it, and get it done locally infront of me!
     
  28. xspecialforces

    xspecialforces Notebook Enthusiast

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    Hi guys can i upgrade the cpu on the m15x to Intel Core i7 3540M QS version QD5G 3ghz? Possible?
     
  29. chopsy

    chopsy Notebook Consultant

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    No, it's a different socket. Only cpus compatible with PGA988 socket work.
     
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  30. xspecialforces

    xspecialforces Notebook Enthusiast

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    Nice one, thanks!
     
  31. gotmilk70

    gotmilk70 Notebook Consultant

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    The max you can go on this board is the Core i7-940XM. It is an expensive chip so most go with the 920XM. This chip should go for around $200 on ebay. Overclocked with a 210W+ PSU should be pretty fast as is. The replacement motherboard will come with a bios chip already in it, as it needs to work for it to have a valid bios. Otherwise I would assume you are going to return the defective motherboard.
     
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  32. xspecialforces

    xspecialforces Notebook Enthusiast

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    Thanks, On my way to get one, Any good suggestions on Graphics Cards AMD NVidia for this laptop? I figured i might as well buy a new GPU for it, Get it All Alive again in top shape! was thinking of buying new before, but if this can be redone to almost new and powerful then lets go for it!

    New motherboard, New CMOS, I have a 2nd backup same cpu i7 2.66ghz and will take your advice to upgrade CPU as well they seem super, GPU the 2 i have might work or not, I rather get fresh new one as long as it plays watchdogs! And my fav skyrim!!

    Should be ready by 2 weeks or less depending on when products come in.

    Please forward advice on best gpus for this m15x. Thankyou Thankyou! appreciate it.

    :D
     
  33. King of Interns

    King of Interns Simply a laptop enthusiast

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    If you want amd then the 7970m is the way to go. If you want nvidia then 680m is the way. New gen cards will be out very soon but they will cost a pretty penny.

    Either if these cards will play watchdogs fine and skyrim easily. Also they can both oc to some extent boosting their performance (and heat) further!
     
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  34. gotmilk70

    gotmilk70 Notebook Consultant

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    Going off of what King said, Either card would run those games fine. I have (well had before it randomly crapped out on me recently) an AMD 8970M 4GB which ran Watch Dogs on high/ultra just fine. I'm sure with the configuration I have below, you can max out most games including Skyrim. I am hoping to have my card replaced, so I will see how that works out in my case. But when it was running, I had no hiccups or lag of any kind in every game I threw at my M15x!

    I would suggest you overclock your 920XM when you get it. You can use a program called ThrottleStop. Most people on here have managed 3.2Ghz clocks or higher with this chip. If you plan on using the 920XM with either the 7970/8970M or the 680/780M, I would highly recommend getting a 210W+ (not the 230W...It is not compatible with the M15x) PSU. You can also get an L-shaped adapter from amazon/ebay for $10 which will allow you to use the full power of the PSU. Look up the pin mod on the forums for more info. It is an easy and cheap mod which will still allow you to charge your laptop and still not get throttled.

    150W adapters can give 190-210W max power with this. However, when both the 920XM and the GPU is overclocked, the system can draw 230-260W+! This is the reason why I would recommend at least the 210/240/330W adapter plus the l-shaped adapter combination (with the pin mod) to make sure the beast will get enough power If you plan on overclocking both parts. (Which honestly would be a waste if you didn't)

    It's funny, because I priced out a new AW M17x (they don't have 15's anymore) that has a similar configuration to my M15x below, and it comes out to $2,500! (Granted it is newer gen stuff, but this price does not even include a BD-ROM and it has a 256GB ssd+1tb regular drive...I have a 480GB SSD) I paid less than $1,300 combined for all my hardware. So the M15x has plenty of HP on it's belt. Hope this helps.
     
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  35. xspecialforces

    xspecialforces Notebook Enthusiast

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    Wow wicked machine! Hope mine gets similar, I will start off with one gpu, how do you get 2! In there? i dont see a second slot for the gpu! And is it safe to run a 210w power adapter then the 150w it aint going to fry anytinn up lol. Just asking i did have a look on ebay but they say its for m17x the extra power adapter.

    Only ones available for m15x i seen so far are 150w also i am in UK isnt there a power wattage dif between US and UK?
     
  36. gotmilk70

    gotmilk70 Notebook Consultant

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    Thanks! The M15x only supports one GPU. I have the 8970M. the M17x I configured only had one GPU as well. It is safe to run a 210W+ adapter and especially if you upgrade the CPU/GPU. You should definitely look into getting the L-Shaped adapter to unlock the potential of the PSU. It is a cheap piece that will have wonders. The 210W+ adapters will supply the machine with more power. (Which the 920XM and the higher end GPU'S really require.).

    The M15x will be able to use the 210W/240W/330W adapters, (The 330W is electronically limited to 240W, you can mod it to use the full 330W, but it will require soldiering.) It says they work for an M17/18x, but they do work on the M15x. The l-shaped adapter with the pin mod will allow you to use the full power that the PSU can deliver. Here is an example: Right Angle Connector Converter for Dell Laptop Power Adapter -LC90B | eBay

    You can also look for a Dell PA-7E (210W) / PA-9E (240W) / or the 330W adapter. on ebay too. There is a difference between voltage and wattage. The voltage is indeed different between the UK/US. The US uses 110V and I think the UK uses 220V. All these adapters can use dual voltage so, you should have no problem. This is for the power that is going INTO the adapter from the wall. The wattage is the amount of power going OUT of the adapter and into the laptop. The laptop will pull as much power as it needs from the PSU. This is granted that the PSU can handle the load that the laptop is asking for. (Which is why getting the right PSU is important.) No matter where you plug in the laptop, the laptop itself will still pull 19V at xxA (Wattage) For example, the 330W adapter outputs a max of 16.9A. (330W), the 240W will output a max of 12.3A etc. Hope this helps.
     
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  37. xspecialforces

    xspecialforces Notebook Enthusiast

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    Ahaaaa got it! Will definately get one now! gotmilk70 thanks you made it crystal clear! Thumbs up!
     
  38. xspecialforces

    xspecialforces Notebook Enthusiast

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    Im going to get the 240w one, another question the BIOS mentions 150w when i last time i checked on this laptop i coudnt change the power there wasnt any option.

    So once i plug it in with the adapter(which looks good, secure and an advantage), do i have to do any tweeks for it to recognise it?
     
  39. gotmilk70

    gotmilk70 Notebook Consultant

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    The bios will not allow you to change the power supply. The 150W listing is for letting you know what's plugged in currently. If it does not recognize the original 150W adapter, make sure you are using a genuine dell adapter. Does it charge the battery with that adapter? When you pull out the battery, does it still power the M15x? When you plug in the 240W, you may get a warning that the adapter isn't supported or recognized. Be sure to try and power drain it too. (Remove battery and adapter, hold power button for 30 secs and plug it in/power it on.)
     
  40. xspecialforces

    xspecialforces Notebook Enthusiast

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    The 150w original power charger, it charges battery works alright even without the battery.

    I will try the 240w with the right angle adapter once the laptops back on with new MB, see how it goes, well if others are able to use it, im sure should work on mine with or without any adjustments, will let you guys know on that, new MB going in within few days!

    Shall i do it myself or get some tech to do it? If its matter or just swaping the board and attaching clipping in the rest of the comp should be alright.
     
  41. King of Interns

    King of Interns Simply a laptop enthusiast

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    Do it yourself if you can. Don't trust a tech to do work you can also do.

    You might take longer but you will also take much more care! Often careless mistakes are made by tech's as they do a rush job.

    The 240W adaptor works fine. You simply disable the PSU adaptor warning in the bios and it will boot straight up without the annoying beep and warning page. It will even charge the battery it you use that adaptor. I am also sure that the L adaptor will come in handy in allowing you boost up to the maximum the PSU can deliver.

    I might be replacing my 210W with another 240W soon as it switched off twice 2 weeks ago even after I actively cooled it after gaming for a couple of hours!

    P.S. OP you still interested in 7970M?
     
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  42. xspecialforces

    xspecialforces Notebook Enthusiast

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    Thanks! Will get it done myself then the new 250w power adapter should arrive mid next week, Will let you know for the 7970m i just need the machine to come Alive again first.

    I got a new i7 620m CPU same one backup, picked it up in one of the stores on the street was going on sale prices. Thought i buy it just in case.
     
  43. xspecialforces

    xspecialforces Notebook Enthusiast

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    240w* m17x power charger slim not 250w typo error.

    King you are right actually good point, some techs out there might just make it worse, some are professionals some just rush and slip prob happened with mine.
     
  44. xspecialforces

    xspecialforces Notebook Enthusiast

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    Question on the 660m.. the specs of the gpu i got is..

    M3XJV 660M 2GB GDDR5 MXM 3.0

    Is this even suitable for m15x? Whats MXM 3.0? a certain connection to be suitable to the motherboard?

    Anyone let me know. Thanks
     
  45. King of Interns

    King of Interns Simply a laptop enthusiast

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    Yes it is compatible. Have you got the M15x back up and running?
     
  46. xspecialforces

    xspecialforces Notebook Enthusiast

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    Thanks, Got the new motherboard and new charger in yesterday and today, will be putting these in tomorrow will let you know asap.
     
  47. xspecialforces

    xspecialforces Notebook Enthusiast

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    Finally, its started up perfect!! with new motherboard. Installed drivers for 660m its installed easy! Got the new charger and adapter.

    Regarding the 7970m as mine is working now, you might as well sell it to others, sorry about that, I appreciate alot! You hanged in there for me!!

    Thanks!!
     
  48. xspecialforces

    xspecialforces Notebook Enthusiast

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    Thankyou All!! who assisted me in this, Also anyway looking for solution first of all do what they suggested!! You might not need a new motherboard!!

    Hope this will benefit others!! Great forum great admins and advicers!!

    Re Installing All my games to check!!

    Anyone wants to buy the 7970m contact king of Interns, that gpu is much better than 660m, I will wait another few months to upgrade!

    He is trustworthy, and very knowledgeable in this field. Thanks again king!
     
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  49. King of Interns

    King of Interns Simply a laptop enthusiast

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    No problem. I gave you my word. Enjoy you newly revived m15x
     
  50. gotmilk70

    gotmilk70 Notebook Consultant

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    Congorats forces! Glad everything worked out for you.
     
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