The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Mouse Scrolling Help!

    Discussion in 'Alienware M15x' started by JerseyFresh609, Oct 12, 2013.

  1. JerseyFresh609

    JerseyFresh609 Notebook Geek

    Reputations:
    3
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    15
    I'm looking to sell my M15x so I just did an AlienRespawn back to the factory state. The mouse scroll is no longer working. I tried updating/uninstalling/re-installing the driver several times. Both through windows and by downloading it from Dell's driver page. I can only run the Dell download driver after windows auto detects/installs a driver because if I try to remove it it prompts me for a reboot. Upon reboot it automatically installs through windows. I remember having this issue when I first got my laptop but I do not remember how the hell I managed to fix it. If I go in to the scroll options under the Synaptics settings it is greyed out and I can't select anything. If I attempt to access it via the Alienware control panel, it crashes... Can anyone please help?
     
    JerseyFresh609, Oct 12, 2013
    #1
  2. JerseyFresh609

    JerseyFresh609 Notebook Geek

    Reputations:
    3
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    15
    Got it working by installing a driver directly from Synaptics.
     
    JerseyFresh609, Oct 13, 2013
    #2
  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    Great! I'm glad you found the reason :p
    It happened to me after a Windows Update the other day, I just rolled back with Sys Restore and VOILA!
     
    Alienware-L_Porras, Oct 14, 2013
    #3