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    My Blu-ray keeps rejecting my discs! am I missing something???? HELP

    Discussion in 'Alienware M15x' started by lorddinky, Apr 8, 2011.

  1. lorddinky

    lorddinky Notebook Guru

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    I originally had a Multi-DVD-Rewiter (model #: GA11N)...I just upgraded to:

    Blu-ray drive
    Model #: CA10N
    Rom ver. A07 (i updated firmware to A108)

    The problem is that when i slide ANY disc into the bd-rom drive it it sounds like it reads it then it kicks it back out it does not even spin!...i have cleaned the inside of it along with the laser eye.I bought another one and it does the same thing!...is there ANYTHING i am missing before or after the installation of the drive?

    Please help me,

    Matt
     
    lorddinky, Apr 8, 2011
    #1
  2. 015734

    015734 Notebook Guru

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    I don't have any personal experience here as my m15 came with the blu-ray drive and it never had that problem, however, I would think it's one of three things:

    *Drivers - your new drive probably requires different drivers than your old drive. If you haven't updated them this could be the problem

    *Drive Bad - how certain are you the drive was in perfect working order before installing it?

    *Bad connection - If you have power going to the drive, however, the data connection is bad it can cause weird things to happen.

    That's all I have for now... if I think of anything else later I'll add it :)
     
    015734, Apr 8, 2011
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  3. pepemosca

    pepemosca Notebook Evangelist

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    Are you sure you have installed the Blu-Ray drive?
    Maybe Dell miss you specs.

    Here is my BD hardware ID:
    Code: 
    PCI\VEN_8086&DEV_3B2F&SUBSYS_02A21028&REV_06
    And a picture of the device property:
    [​IMG]
     
    pepemosca, Apr 9, 2011
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  4. randykhmer

    randykhmer Notebook Enthusiast

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    same one as i have and since i had my m15x i've never gotten it to work on bluray lol..i been lazy/busy
     
    randykhmer, Apr 10, 2011
    #4
  5. pepemosca

    pepemosca Notebook Evangelist

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    So... Call Dell :(
     
    pepemosca, Apr 10, 2011
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  6. hub1100

    hub1100 Notebook Evangelist

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    really interesting, you made me look at my drivers (pic attached). i thought i was running win7_a108 also, without issue, BUT found this (again pic reference, ver 6.1.7601...). since i archive my drivers, just before install, i need to see .. why this happened, (just rebuilt my machine weeks ago) where it is and how to get it to you. working on it still. -h-
    --
    edit: well the .zip file did come from dell > http://support.dell.com/support/dow...dateid=-1&formatid=-1&source=-1&fileid=325172
    i did install it (driver) very late in my rebuild, i would download one more time, unzip, install that extracted file.
    hope it helps, let us know. -h-
     

    Attached Files:

    hub1100, Apr 10, 2011
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  7. lorddinky

    lorddinky Notebook Guru

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    Okay from all this info it turns out the Blu-ray drives i bought were for the OLD m15x not the new M15x.
    CA30N<<< newer version
    CA10N<<< Older version

    Thanks A LOT! I was take this laptop apart and trouble shooting it for a while hahaha/cry <<< lol

    Ill try to get ahold of the CA130N

    Thanks,
    Matt

    P.S. do you guys know anyone who is selling a CA30N BD-rom / DVD/rewriter?
     
    lorddinky, Apr 11, 2011
    #7