*OFFICIAL* "All Powerful" M15x Owners Lounge - Part 4

Welcome to the forum and congrats for your new laptop!

Lol, yeah the 5870 runs very hot, but if you have a decent set up it should not overheat, as long as you don't overclock it too much!
Although if you are able to get a laptop cooler, it would definably be a plus!

 

i would recommend the cooler im using the Zalman Nc-2000 imo, but if someone else has a different cooler please speak up i don't like to give a single company an edge here. lol

 

Thermaltakeusa»Cooler»Notebook Cooler»Massive23 ST : Massive23 ST CLN0009

I've been using the Thermaltake Massive 230mm Notebook Cooler and its awesome. It also coordinates well with the Anodized aluminum casing especially if you have Blue AlienFX

The only downside is no USB hub.

 

Hey everybody, new update: No update. Technicians on the phone tell me they'll just send out another tech to replace my motherboard (still less than 3 weeks since I received the system)! Dell has failed to respond to my "Unresolved Issues" emails. Is this a lost cause? I really felt that this would be the best computer I've ever had, and it's been nothing but a nightmare

 

Give it time, They will almost never REPLACE a system on the first repair attempt no matter how you complain about it not being perfect out of the box. If this new motherboard replacement doesn't resolve your issue. Let them make another attempt at fixing it another way. If that is inconvenient for you make sure you let them know and speak to their supervisor. Eventually they will concede and replace the system (if the necessary attempts to repair are made).

If your still within your return period you have the advantage of asking for a refund and just trying again with a new system.

Be firm with them and let them know that you NEED a working computer and you EXPECT a working premium class computer.

If it requires a replacement they will do it.

 

I guess I'll just see if I can return it then. There's no point in having a computer that doesn't function properly.

 

yeah i would return right away, don't wait to long. but i'm sure they are willing to replace it, if you ask nicely. just say if you don't get a replacement then you will return it anyways, normally after hearing that they will replace it for you. you have all the power right now. also may as well order a new one since the new cards are out. just make sure to call customer support this time, technical support really suck when you are trying get a replacement or refund. as long as you have a case opened already then call customer support.

 

what up my vietnamese brother, yes 5870 runs hotter then most cards. i really suggest getting a cooler for your baby since vietnam is real hot and humid. man with the 5870 you will have the fastest laptop in the country congrats and welcome to the family.

why was everyone laughing when i said i was at work. it was overtime doing "research" hahhahahha

 

where is everyone, looks like i will have to do actual work today then. bored.....

 

I removed many useless and meaningless posts from this thread.

I just checked and there isn't a limit on how many infractions/bans I can give out.

 

Allright sorry.. This is the lack of random thread kicking in =P
In all seriousness I apologize in the name of all the guys here.

 

So I just got a dispatch number for my 5850 Card Replacement, 2 things. 1) it'll most likely if things go well be here installed tomorrow. friday if not.
2)They say that the Heatsink is the same as all the other cards.

 

great to hear that i don't have pay more for this upgrade due to it using the same heatsink.

 

No need to apologize, bro. It's still the owners talking. I don't see a problem with that. Once in a while people get bored, that's all.

@ hitokiri1 Good to see the heatsink is the same. That will put some people's mind at ease! I'm sure we're all real curious how the card holds up. Let us know, will you?

 

Quick question, is it possible to have the LED's on the keyboard to turn off after a certain amount of time like other laptops? on the 1640 sxps series you can set it through quickset, on Asus laptops you can set it through their tools. Does the M15x allow you to do so?

 

Yeah, I can imagine. I was actually surprised the first time I read that given that so many people have already put in the 5870 using the 240 or 260 heatsink.

 

At least tomorrow alot of our questions will be answered, Even if i don't get mind tomorrow there is another guy who should be getting his system with the 5850 installed.

 

Great! >Finally something new will happen, new benches, new comments, new problems (well, hopefully not of course).

Can't wait!

 

So, in true DELL fashion I call in to get some info on the dispatch number that was sent to me, (reference numbers for the company that does teh installations) and the alienware rep on the phone lets me know that the 260GTX was sent out according to the dispatch.

So once again I'm not sure what to say.

 

WHAT???????? your kidding me

 

Jeez! So again the waiting game is on!
Man, I wish Dell would talk clear language for once and for all!

BTW - Where did Inap's post go?

On another note, my WEI score always used to be quite good but all of a sudden my graphics scores dropped to 3.9 and 4.9. Could that be the result of the DVD drive replacement?

 

what were they before?

 

I can't really remember, but my lowest score was 6 for my hard-drive.

 

3.9 is about what you get with stealth mode on, you didn't bump it did you?

 

Hi Smeggit, thanks for your input. I never really use that whole touch strip, so I don't think I've touched it. It's off now. The rest of the scores were normal as well.
I'll just try again tomorrow and see what's going on.

 

Okay so after like six months after thinking about to buy or not to buy a laptop and especially the m15x I finally decided to do so ! Tomorrow I´m gonna start to call dell to try get a better price.

Before I order I just wanna check with you experts about my config that I´m buying if there is something I should change or if it´s good enough. I´m not a big gamer and if I game it´s only old games with some friends, otherwise just photoshop and that kinda stuff.

Base System Color Alienware M15x, Cosmic Black DFBLKN [224-6812]
Operating System Genuine Windows® 7 Home Premium, 64bit, English AW7HP6E [420-6436][420-9691][421-1400]
Processor Intel® Core™ i7-720QM Quad Core Processor 1.6GHz (2.8GHz Turbo Mode, 6MB Cache) 720QM [317-2396]
Memory 4GB Dual Channel DDR3 at 1333MHz 4GB133 [317-2404]
LCD Display 15.6-inch WideHD+ 1600x900 (900p) WLED LCD900 [320-0934]
Video Card 1GB ATI Radeon™ Mobility HD 5850 AT5850 [320-8989]
Hard Drive 500GB SATAII 7,200RPM 500GB72 [341-9754]
AlienFX AlienFX Quasar Blue BLUE [313-8792][421-1590]
Avatar Alienhead 3D AVITR1 [421-1573]
Adobe Reader Acrobat SW Adobe Acrobat Reader ADOBER [410-1883]
Optical Drives Slot-Load Dual Layer DVD Burner (DVD+-RW, CD-RW) DVDRWRX [313-8565][421-1304][421-1305]
Sound Internal High-Definition 5.1 Surround Sound Audio IS [313-8944]
Wireless Intel WiFi Link 5300 802.11AGN Half Mini Card IP5300 [430-0686]
Automatic Updates Automatic Updates: On AUTOON [330-6348]
Security Software McAfee SecurityCenter, 30-Day Trial MC1130D [410-2461]
Primary Battery Primary - 6-cell (56Watt) Lithium-Ion Battery BTTRY6C [312-0205]
Service 1 Year Basic Service Plan S1OS [421-1721][905-3017][906-0700][988-7347][990-8029][994-3730]
Factory Installed Games Steam and Portal™ Factory Installed STEAM [421-1360]
Bluetooth Internal Bluetooth 2.1 Mini-Card - 2.1 Enhanced Data Rate TM370 [430-0684]
Standard Nameplate Trigger Standard Nameplate

This plus the Orion messanger bag because I´m traveling pretty often.

Thanks in advance, Rasmus!

 

there is no time setting for the fx there is only the fn+f11 to manual turn on and off.

wow thats wierd, so now they are confirming that they are sending you a 260? hopefully its a mistake.

sorry wasn't there for harry, like smeggit said it either stealth or a wei glitch but i think everything should be fine when you reboot. my earlier post was taken off since it was not "owners lounge" related.

awesome setup bro, thats enough for anything you throw at it, if your in the US try dell epp normally its 10% cheaper and with a little haggling i'm sure you can alittle more of a discount. also i highly recommend getting a after market ssd, i use photoshop everyday and i must say that it greatly improves the overall performance, especially opening and saving big files.

hope you get it soon and welcome to the M15x family.

 

Hey y'all.. Got back from watching the hockey game, Jstar is probably smashing cars or something at that moment
Now i have to study my off in english and read about 150 pages of my french book!
@rasmusbjork; Your setup is perfect for what you're gonna do.
Just like Inap said, welcome to the M15x family, we'll be waiting for you

 

Yup, they tried to re-order the part but the guy i was talking to wasn't too swift and couldn't order it. They are now in the process of trying to figure out whats going on. Also the guy forced me to wait till tomorrow because his shift was over and he couldn't pass me over to someone else.

So now I wait on them to call me back. Which I will probably not do because i'm infinitely impatient.

 

ok so i was just browsing notebookcheck.net and saw they had the gx740 review up so i look and am LMAO as i look at the benches and my own system can out perform the stock clocks of a 720qm and 5870 when i overclock to 650/1100/1625. lol

@inap dude do you still have that device that is unknown it is actually the hhd free fall sensor just found that out 100 pages later lol

 

Okay thanks for the feedback and tips guys! I´m gonna use epp so I can get awesome discounts yes . Currently an exchange student in NJ so I´m going to save like $1000 which is really good. Going to start haggle after school, can´t wait!

What does an ssd usually cost and should you buy 128gb or 250gb?

 

SSD are very expensive, though dell's SSD are not the best.
The best thing to do is to buy the 250gb HDD, and swap it with an Intel G2 or a OCZ drive! These are flying fast!

 

Yeah grab a 250gb SSD if you can, I have 12 games installed + my music collection and stlll have 80gb free

 

Though a 250 gb ssd must be freakin expensive!
With minimum music, one movie and all my needed software and games, i have about 50gb used on my 160gb!

 

i think 160gb is minimum for storage but it all depends on the user. man the mood in here sucks ever since the all mighty one dropped the hammer down on us.lol

 

hahaha thanks for point that out, no wonder i've nevered installed the free fall at all since i have the ssd. also that msi is a joke compared to the quality build of the M15x, imho.

 

Who´s the all mighty? lol

Hmm okay I have to look into a 160gb ssd atleast. Don´t think I´m gonna be able to buy it pretty soon though, buying iPads that I´m taking to Sweden and sell there so I can make some cash .

What would be a good 160gb ssd that does´nt cost too much, if there is one that will say ?

 

what it is an accelerometer lol so its built into the system just saying it made the WmiPrvSE.exe service to run a little less lol

 

Yea I would wait abit to get the ssd. Prices should start dropping by q4 when new ones start coming out. Hahaha ipad good to see your just buying it to sell otherwise I consider it a piece of junk. Waiting for the hp slate myself.

 

Okay sounds good to me with the pricedrop!

Hahaha yeah I would never buy an iPad for myself! I know there are a lot of people wanting them in Sweden and it´s not gonna be for sale there until august/september . Such a useless product...

 

3 repair visits( changed HD, MB, ram, etc) , 1 replaced power adapter. Still horrible problems. What is the best way to go about getting a replacement with complete care? They just keep denying anything and giving possible solutions with repair visits. Wasn't there a group that customers would complain to and they'd help make sure dell was doing their job or something? I need some help on getting a new working system for my friend here. All that money for a full coverage warranty for 4 years and they aren't even budging. Hell, she's supposed to have a rep in NA too but it's always a foreign one that no one can understand. If anyone has complete care and has talked to a NA rep please PM me the number or how you got to talk to one.

 

Yeah you should be okay with the regular hdd. I only recommended it since I saw you using Photoshop. But once you use an ssd all other hdd will feel super slow. I consider it the best upgrade option for any system.

 

Steel I think your thinking of the bbb. What department are you talking too at the moment. But what other issues are you having at the moment.

 

100% agree

Once you go to an SSD, a HDD just feels like your OS is downloading from the internet or something..

Just one thing left to point out. If you've never had one, just stick to the HDD for now and buy one when the prices come down.

It's cool if you have the spare cash but better to wait, that way in a year you can spend a few hundred and upgrade your lovely machine to a whole fresh new level.

 

In general with these situations you need to mention the words "legal action" and tell them you want a case manager. You have paid for the top package and need to get this dealt with by someone who has the authority.

You can sue them if they don't react. Record every conversation, take the names of the people you are speaking to and NEVER show any weakness or anger. Be patient and open but make sure you get through to the bosses, and then their bosses, and so on!

 

Bored, what is up here? I got bored of COD and L4d2, gotta find a new game..
Still unsure about my dual monitor set-up, I'm not sure I really want to spend all that money

 

hahah yeah i still think multi monitor setups are for desktops,lol. yeah thinking of getting the new splinter cell, myself. not that i really have alot of time to play.

 

Okay yeah I´m gonna do that, think it´s the best thing to do! Thanks for the advice guys

 

Tech came today and replaced my motherboard. Seemed like he knew what he was doing. Didn't realize the whole laptop had to be taken apart to do it but it was over and done with in 1 1/2 hours. Diagnostic Test runs the way it should now and I am a happy camper.

May sound petty to some that I was having no problems with the machine other than running this test but since Dell has you run this when you call with a problem better this is fixed now than later.

 

glad to see the problem has been resolved pickles. its not petty at all, everyone deserves a perfectly working machine.

also anyone here a pro with linux ubuntu, kinda curious about it. what to try it out.