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    Problem: Touch control Buttons are not turning on

    Discussion in 'Alienware M15x' started by kyussmanchu, Nov 7, 2011.

  1. kyussmanchu

    kyussmanchu Notebook Consultant

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    Recently, I've been noticing that when I turn on my laptop, the Touch Control Buttons are no longer lighting up.
    I've been able to get them to work by doing a power drain, but this is happening all the time now.

    Anyone have any ideas?
     
    kyussmanchu, Nov 7, 2011
    #1
  2. Hel20eS

    Hel20eS Notebook Evangelist

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    does it still works even without the light ? as in when you touch them the function still works.
     
    Hel20eS, Nov 7, 2011
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  3. kyussmanchu

    kyussmanchu Notebook Consultant

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    Nope. Dead. However after a power drain, it works like a charm. That's what makes me doubt that the cables are loose or anything like that. My fear is that the MoBo is going...
    Could it be? The end of my beautiful M15X??? Nooooooo! ;)
     
    kyussmanchu, Nov 7, 2011
    #3
  4. Hel20eS

    Hel20eS Notebook Evangelist

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    hmm, never seen this type of thing before. what i was thinking might be the software causing the problem. if all else fails. i might try formating.

    for now i might try reinstalling the command center. remember to use the one from dell website not the CD. sorry that's all i can think of for now.
     
    Hel20eS, Nov 7, 2011
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  5. kyussmanchu

    kyussmanchu Notebook Consultant

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    No worries man. I appreciate the help and the effort.
     
    kyussmanchu, Nov 7, 2011
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  6. kyussmanchu

    kyussmanchu Notebook Consultant

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    Anyone know how to tell which version of the OSD software I have installed?
    Thanks
     
    kyussmanchu, Nov 7, 2011
    #6
  7. khetik

    khetik Notebook Deity

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    Have you check the cable for the touch media control?
     
    khetik, Nov 7, 2011
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  8. Hel20eS

    Hel20eS Notebook Evangelist

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    for the OSD it is best just to uninstall and install the newest one from the website. well as a foolproof method you could try pressing F7. If it ejects the disc then you have the old version. the new one fixes that
     
    Hel20eS, Nov 7, 2011
    #8