Warranty Replacement

So my m15x has water damage and I do have accidental coverage and wanted to know what do you think they will send me if they can not fix it?

Thanks

 

Depending on how loaded your M15x is, they might offer you a fully loaded M14x or even an M17x bare bones style.

 

You sure you spilled something on it? Or are you asking so that you can plan on spilling things on it?

Dell's policy is equal or better replacement so be happy you can exchange it at all. Generally when they have to dish out a replacement they look at available refurbs and find the best fit. So there's no way to guarantee any specific system or configuration.

 

No i didn't do it, my 14 month old son actually did it but can't really blame him for it to much.

Here are my specs:
P111R
1
Base, Notebook, Alienware, Black, M15X
M292R
1
ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., ANW, BLACK..., M15X
1KYGR
1
Module, Information, CHASSIS, Black, M15X
2835C
1
MODULE..., DOCUMENTATION..., AIRBORNE..., 2-DAY, DELL DRCT
349DM
1
MODULE..., DVD+/-RW..., HITACHI LG DATA STORAGE..., BARE, ANW
3C3PV
1
Module, Media, Digital Video Disk Drive, Resource Dvd, Alienware, M15X
5FJ8M
1
MODULE..., LABEL..., INTEL..., NO BIOS..., CI7
6WPVF
1
Module, Information, Artwork, NAME-PLT, Generic, M15X
717NT
1
Module, Software, Alienware, COMMANDCENTER, M15X
7X54D
1
MODULE..., INFORMATION..., AUDIO..., M15X
8P085
1
MODULE..., CORD..., POWER..., 110V, 3W\3P, ASIA PACIFIC..., UNITED STATES...
CHKFK
1
MODULE..., PROCESSOR..., CLF, I7-720QM, 1.6, M15X
D9KVP
1
MODULE..., SOFTWARE..., QUICK FIX ENGINEERING..., WIN7, CNB
FC0J6
1
MODULE..., CARD (CIRCUIT)..., NETWORK..., 5300, ANW, DELL AMERICAS ORGANIZATION...
G040H
1
MODULE..., DUAL IN-LINE MEMORY MODULE..., 4GB, 1333MHZ, DDR3, 2X2G
H0C01
1
Module, Software, W7P64, Digital Video Disk Drive, Multi-Language, Alienware
H604T
1
MODULE..., HARD DRIVE..., 250G, 7.2K, SGT-HOLL, ACROSS LINE OF BUSINESS...
HYYFR
1
MODULE..., LIQUID CRYSTAL DISPLAY..., 15.6HDF+, TLF, LGP, M15X
JY579
1
MODULE..., INFORMATION..., SOFTWARE..., ANW, ALIENFX, BLUE...
JY634
1
MODULE..., SOFTWARE..., ANW, AVATAR4
K35WG
1
MODULE..., SOFTWARE..., W7P64, ENGLAND/ENGLISH..., D/B
K467P
1
MODULE..., ADAPTER..., ALTERNATING CURRENT..., DELTA - AC ADAPT..., 150W, 3P, WORLD WIDE...
KP695
1
MODULE..., SOFTWARE..., ANW, WALLPAPER, AW4
M55F3
1
Module, Card, Graphics, Goodyear Tire & Rubber Co., 240M
M647N
1
Module, Keyboard, 83, United States, World Wide, M15X
N968R
1
MODULE..., BATTERY..., PRIMARY..., 56WHR, 6C, DYNAPACK INTERNATIONAL TECHNOLOGY CORP...
NDGPD
1
MODULE..., SOFTWARE..., CERTIFICATE OF AUTHENTICITY..., W7P64, ANW
NT799
1
MODULE..., INFORMATION..., ANW, AUTO-UPDATES, ON
P395P
1
Module, Software, CYBERLINK Powerdvd, 8.0, Alienware
P398P
1
MODULE..., SOFTWARE..., NERO, 9, ANW
P811N
1
MODULE, INFORMATION, DIRECTSHIP, FLEXTRONICS
R5FTG
1
SERVICE INSTALL MODULE..., SOFTWARE..., ANW, M15X
R73V3
1
MODULE..., CARD (CIRCUIT)..., NETWORK..., 370, FOXCONN..., ANW, DELL AMERICAS ORGANIZATION...
T013C
1
MODULE..., SOFTWARE..., WORKS..., 9, ENGLAND/ENGLISH...
T968P
1
MODULE..., SHIPPING MATERIAL..., PACK, M15X
X582K
1
Module, Accessory, Alienware, English, Dao/Bcc, M15X
XM544
1
MODULE..., SOFTWARE..., PC-RESTORE, TRANSACTIONAL LINE OF BUSINESS...
Y540P
1
Module, Software, Alienware CYBERLINK, YOUCAM
YC8XT
1
Module, Tuner, Software, TVT11 NTSC, Advanced Television System Committee

 

Have you tried getting the replacement? If so, what did they end up telling you? My charge port has taken a dump and they said I had to send it in and it could take more than a week. I have 4 year accidental damage with on-site repair.