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    Webcam not working

    Discussion in 'Alienware M15x' started by bigun08, Mar 28, 2011.

  1. bigun08

    bigun08 Notebook Consultant

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    Ok I have read through some of the posts and I have not found a solution.. This webcam is seen in device manager and it says that the driver is installed correctly.. I cannot find a driver from the dell website so I believe it is a windows 7 driver.. when I try and start the webcam using skype the light next to the camera just pulses and the camera never turns on .. And I did press the Func +F9 keys to turn the camera on and off but no difference..
    any help would be appreciated thanks
     
    bigun08, Mar 28, 2011
    #1
  2. widezu69

    widezu69 Goodbye Alienware

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    Have you checked the camera connector uner the keyboard? Another person had a similar problem, turns out the connector came loose.
     
    widezu69, Mar 28, 2011
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  3. bigun08

    bigun08 Notebook Consultant

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    No haven't tried that device manager sees the camera but no luck on getting it to work. Grr.
     
    bigun08, Mar 28, 2011
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  4. 015734

    015734 Notebook Guru

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    You have the camera enabled (fn + F9), right? If it's showing in device manager I assume so but it never hurts to check.

    I did a fresh install of Win7 Home Premium just recently... installed skype, tried a video call and everything just worked... no driver issues at all...using whatever windows picked :)

    Also, what settings are you running for Alien Sense? Does the camera work correctly for that or not?
     
    015734, Mar 28, 2011
    #4
  5. Indiran

    Indiran Notebook Evangelist

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    Wait, you said that there was while light rite? Does it keep lighting up or does it comes on then offs? Coz, the while light indicates that your webcam is running. If the white light does not even light up, means you webcam is not detected(not plugged in). Then this probably a loose connection.

    Edit: Re-read your post. Pulses, well could just be loose connection or something wrong with camera.
     
    Indiran, Mar 28, 2011
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  6. bigun08

    bigun08 Notebook Consultant

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    No the white led next to the camera just pulses... something is wrong.. not a driver issue
     
    bigun08, Mar 28, 2011
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  7. alvinkhorfire

    alvinkhorfire Notebook Consultant

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    If I am not mistaken, the webcam for M15x uses the default Microsoft driver, thus there should not be any Dell driver for it.
     
    alvinkhorfire, Mar 29, 2011
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  8. The Revelator

    The Revelator Notebook Prophet

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    That's correct.

    [​IMG]​

    Have you tried YouCam off the Resource DVD to see whether the camera is working?
     
    The Revelator, Mar 29, 2011
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  9. bigun08

    bigun08 Notebook Consultant

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    Listen.. the last time I used the resource DVD I lost my stinkin lights.. so the last thing I thought about was using that DVD..
     
    bigun08, Mar 29, 2011
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  10. pepemosca

    pepemosca Notebook Evangelist

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    pepemosca, Mar 30, 2011
    #10