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    Wifi problems

    Discussion in 'Alienware M15x' started by Erwinix, May 9, 2014.

  1. Erwinix

    Erwinix Notebook Enthusiast

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    Hello guys,

    I bought an m15x a couple of weeks ago and iam having some problems with the wifi, its unstable while iam playing online games (league of legends). But ive tried with other laptop and it works greate.
    I triend downloading the wifi drivers again from dell's web, but it keeps being unstable.

    I have the Intel Wifi link 5300 AGN adaptor, version of driver is 13.0.0.107.

    Can anyone help me please?
     
  2. fatboyslimerr

    fatboyslimerr Alienware M15x Fanatic

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    See if there are newer drivers on Intel website. I'm on driver version: 14.3.2.1

    Sent from my TouchPad using Tapatalk
     
  3. TricksterMatt

    TricksterMatt Notebook Consultant

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  4. Erwinix

    Erwinix Notebook Enthusiast

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    Thank you guys, iam testing it now....
     
  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Is it working better now ? You could also try a different network.
     
  6. Erwinix

    Erwinix Notebook Enthusiast

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    Just upgrade it to 14.3.2.
    1 and it keeps giving me some "Lags" while iam playing. I had to conet it directly to the modem with the cable, to be able to play.
     
  7. fatboyslimerr

    fatboyslimerr Alienware M15x Fanatic

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    If you have an Android phone you should download Wifi Analyser and see if your router is currently on the best channel or not.
    Channel 11 can get a be crowded if there are lots of wireless networks close together.
     
  8. Erwinix

    Erwinix Notebook Enthusiast

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    ty for ur answer @fatboyslimerr, i cheked the router channel and it was in 11, so i changed it and works fine now.
    But the thing is i have a bigger problem now, while i was playing (League of legends) at high quality but without antiallising or shadows, the computer cruched and throw a blue screen. It already happeded 3 times, i used "whocrushed" software to analize what happed and it says this.


    On Sun 11-05-2014 15:20:28 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051114-47299-01.dmp
    This was probably caused by the following module: win32k.sys (win32k+0xC6483)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000116483, 0xFFFFF8800C012040, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\win32k.sys
    product: Sistema operativo Microsoft® Windows®
    company: Microsoft Corporation
    description: Controlador Win32 multiusuario
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Sun 11-05-2014 15:20:28 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: win32k.sys (win32k!memset+0x863)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000116483, 0xFFFFF8800C012040, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\win32k.sys
    product: Sistema operativo Microsoft® Windows®
    company: Microsoft Corporation
    description: Controlador Win32 multiusuario
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Fri 09-05-2014 19:38:30 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\050914-53461-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x153E20)
    Bugcheck code: 0x116 (0xFFFFFA800A4B54E0, 0xFFFFF8800FFF7E20, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 335.23
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 335.23
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 335.23 , NVIDIA Corporation).
    Google query: NVIDIA Corporation VIDEO_TDR_ERROR




    iam not an expert so i dont know what to do, i already have instaled the lates driver for my video card, its a gtx 260m. Hope you can help me, and thank you.