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    Would you accept this replacement?

    Discussion in 'Alienware M15x' started by Tpcorr, Mar 23, 2011.

  1. Tpcorr

    Tpcorr Notebook Geek

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    So due to unresolved problems with my graphics card, which I outlined in other threads, Dell has sent me a replacement laptop. It is identical in specs to my current laptop ( see signature ) except for the graphics card. The new laptop comes with a 5850, instead of the 260. I know that most on here will say that the 5850 is a superior card, but here's the thing. I paid more for the 260 card. So according to Dell's pricing strategy, they have downgraded me.

    Should I accept the lower priced albeit superior graphics card, or try to make Dell give me equal value, maybe the 460 card? Thanks in advance.

    Tom
     
  2. maxilick

    maxilick Notebook Consultant

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    My original config included the 260m. I had to pay for my 5850. I wouldn't think if it was worth the time and effort pursuing considering you have a far better video card.
     
  3. drkfire07

    drkfire07 Notebook Consultant

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    The should have thrown in an extra goodie. When I had a problem with my old dell inspiron and had to have an exchange, they didn't have my model anymore and the new model was $100 cheaper(but still better spec wise) but for the downgrade in terms of price they gave my a non expiring $150 redeemable promo code. I finally used that code when buying this m15x.
     
  4. Tpcorr

    Tpcorr Notebook Geek

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    Thanks for the replies. I was thinking the same thing max, just take the better card and be done with it. The lower priced graphics card would be easier for me to accept if some other part of the computer was tweaked, like maybe upgrade the cpu to the 840, but they didn't do that. And that kind of sticks in my craw a bit.


    Tom
     
  5. raven evo

    raven evo Notebook Consultant

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    Well i would just be happy with a performance upgrade. Gratz on the new system its a beast :O
     
  6. artompkins

    artompkins Notebook Consultant

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    You wanted a card upgrade and you got one. Just be happy you have a great system and move on.
     
  7. ZombieZakk

    ZombieZakk Notebook Guru

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    id def accept it unless your an nvidia purist but maybe you can try and get the 460 if you really want it.
     
  8. Tpcorr

    Tpcorr Notebook Geek

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    Thanks guys. Do you think the performance of the 460 is so much better than the 5850 that I should ask dell to send me that card, or is the 5850 superior to the 460?

    Tom
     
  9. ZombieZakk

    ZombieZakk Notebook Guru

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    stock for stock the 460 gets better benches but the 5850 is basically an underclocked 5870 so you can overclock it easily and beat the 460 but if you really like nvidia then make them give you a 460