The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous page

    [A Message From Frank Azor] - Leaving Alienware?

    Discussion in 'Alienware' started by iunlock, Jun 24, 2019.

  1. Terreos

    Terreos Royal Guard

    Reputations:
    1,165
    Messages:
    1,846
    Likes Received:
    2,258
    Trophy Points:
    181
    On the one hand ASUS has been making some pretty decent stuff this last few years. But they always seem to cut corners in the wrong places. . .so having an Ex-ASUS member with Alienware could go either way. That’s assuming they don’t just use her as a taking head and don’t listen to her ideas. But I’d be for and M15 Zephyrus or an Area 51m Mothership. ;)
     
    jaybee83 and Vasudev like this.
  2. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,830
    Likes Received:
    59,569
    Trophy Points:
    931
    Some reflections...Frank Azor was the Godmother for soldered storage in XPS 13 on his work duty. Same also for the soldered ram + wifi cards on newest thin Alienware's. Dell got another boss for the XPS brand and we can now see that the "soldered on storage mess" will be replaced with normal ssd slot.

    [​IMG]
    CES 2020 | Dell XPS 13 9300 in pictures: Don't worry, the SSD is now replaceable

    @Mr. Fox @Vasudev @Ashtrix +++ all not mentioned but not forgotten.

    Is this a fluke/coincidence? Nope, I don't think so.
     
    Last edited: Jan 3, 2020
  3. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

    Reputations:
    37,203
    Messages:
    39,332
    Likes Received:
    70,615
    Trophy Points:
    931
    It happened on his watch. He can run, but he can't hide. Dell will still be Dell, but even dummies know stupid on steroids when they see it. Soldered RAM, SSD and WiFi are just stupid. There is no nice way to say it.
     
  4. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,030
    Messages:
    11,277
    Likes Received:
    8,814
    Trophy Points:
    931
    Maybe the ASUS chief experienced boiling SSD and failing SSDs after few months on her work PC and was fed up with Apple Macbook like soldering and lose valuable user data including future Powerpoint Slides, Excel sheets or even huge Word documents! Maybe that's why they pulled back to good old replaceable hardware!
    Dell and EMC2 are one so they come with new SFF and gets deprecated really quick due to bad cooling!
    I think Smartphones and other portables have better thermals on their BGA than on Dell/AW/XPS BGA with much bigger Form factors.
     
    jclausius, Ashtrix, Mr. Fox and 2 others like this.
  5. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    All the new AW boss needs to do is check out the interest generated by latest AW models on NBR (in pages of comments):

    51M - 1750
    m15 R1 - 350
    m15 R2 with soldered RAM/WiFi - literally just 35
     
  6. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

    Reputations:
    37,203
    Messages:
    39,332
    Likes Received:
    70,615
    Trophy Points:
    931
    If they were to pay special attention to the criticism, and do something to correct it, that would be great. Although, it is extremely unlikely that would happen. Skunks don't change their stripes. If we believe what they say, everything they sell "functions as intended" and that's great except for one thing: Their intentions are messed up.

    Being liked by all isn't necessary when you're a legend in your own mind.
     
    etern4l, Ashtrix, Rei Fukai and 2 others like this.
  7. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    Hear hear, although the main argument and hope here is that the chief skunk is out of the door. I'm all for giving the new chief animal at least a little benefit of doubt. Of course, it may well end up being another case of "the skunk is dead, long live the skunk", or worse. Should be clear soon enough, I guess around CES?
     
  8. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,830
    Likes Received:
    59,569
    Trophy Points:
    931
    Or after the release and reviews is finished and we see new tampering with firmware in same way as for Area-51m. Use of soldered hardware everywhere to lower costs isn’t the only problem. Destroy products with cripped firmware ain’t much better. Even worse if/when they fiddle with firmware after initial reviews is done.
     
    Last edited: Jan 4, 2020
    jclausius, etern4l, Ashtrix and 2 others like this.
  9. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

    Reputations:
    37,203
    Messages:
    39,332
    Likes Received:
    70,615
    Trophy Points:
    931
    Bugs Bunny, Porky Pig, Daffy Duck, Yosemite Sam, Pepe Le Pew... they're all different, but they're all Looney Tunes and they are all funny.

    Dell is Dell, Alienware is Dell... both are Mickey Mouse... but, neither one is funny. Sad is how I would describe that. I've never viewed Mickey Mouse as being funny.
     
    jclausius, etern4l, Ashtrix and 2 others like this.
  10. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    So, it's been a while. Any word from Azor's successor? What's the vision?
     
  11. ssj92

    ssj92 Neutron Star

    Reputations:
    2,446
    Messages:
    4,446
    Likes Received:
    5,689
    Trophy Points:
    581
    The R2 has 2 less RAM slots, worse keyboard, same RAM limitations it sounds like. So idk... :D

    At least we get a SD card reader :rolleyes:
     
    Vasudev, Papusan, jclausius and 2 others like this.
  12. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    Haha, spot on - actions speak louder than words. But still, one would expect an Azor-level exec to have something to say publicly by now!
     
    Papusan and Rei Fukai like this.
  13. Maxware79

    Maxware79 Alienware died in 2014

    Reputations:
    213
    Messages:
    1,271
    Likes Received:
    934
    Trophy Points:
    131
    Can you picture the round table discussing these ideas?

    "So Jim, what ideas have you come up with to improve the 51M?"

    "Well boss, I think we should remove two memory slots and bring back the SD card reader!"

    "Great idea Jim, let's get that done. You deserve a raise!"

    "What about you Dave?"

    "Well, I've been working on a new keyboard that actually performs worse than the current one."

    "Jesus Dave, why didn't you mention this earlier?! Brilliant idea!"

    Claps all around the table and possibly streamers and balloons falling from the ceiling.
     
    Papusan, jclausius and etern4l like this.
  14. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    Could be pretty accurate, but I guess discussion of expected profits might also have taken place, especially around the RAM ripoff changes.

    Anyway, I found something - the name: Vivian Lien, and a Q&A!

    https://uk.alienwarearena.com/ucf/s...n-new-vice-president-of-alienware-dell-gaming

    Now, I've got to say, I'm impressed by the historical FPS credentials here: an associate of Quake 1 God Thresh himself, and a CS (1.6 presumbaly) fan! Those were the days! I was actually excited for a brief moment by how dated this stuff is: chances are she is more pro and enthusiast market focused, until I realised the recent changes suggest she ain't a pro enthusiast either..

    Other than that, it's possibly the most useless Q&A ever, although we could argue that it was Umar's fault (unless of course he got the whole thing in an email from VL's secretary).

    Maybe it's just corona, maybe she needs a bit more time... Fingers crossed! Good luck Vivian, you can do this! You can create great products everyone is super-excited about and bring Alienware back to its former glory! Give us the best and most powerful notebooks on the market again! And speaking about, Q&A: don't forget about QA, since it's been a bit of a problem for a while.

    BTW if you get stuck, don't hesitate to talk to us, we are here to help (for free!!). First pro tip: join Twitter like everyone else.
     
    Last edited: Jun 25, 2020
    Papusan and jclausius like this.
  15. ssj92

    ssj92 Neutron Star

    Reputations:
    2,446
    Messages:
    4,446
    Likes Received:
    5,689
    Trophy Points:
    581
    The one really good thing about Frank Azor was he was active on Twitter, not just as a normal user, but also for us who messaged him about Alienware.

    He was also here for a brief amount of time during the whole 980M SLI thing for AW 18. BTW that was one of the best things they did for us. Whether people want to admit it or not, they actually went through the trouble to update the AW 18 with 980M SLI (it had been discontinued and the new 17 (BGA) was here) AND continue selling for several months.

    I hope the new VP has something in plan for AW because the R2 wasn't in the right direction for sure.
     
    Lakshya, Terreos, Maxware79 and 2 others like this.
  16. Maxware79

    Maxware79 Alienware died in 2014

    Reputations:
    213
    Messages:
    1,271
    Likes Received:
    934
    Trophy Points:
    131
    I only heard that they started shipping the 980M's with the 18 recently but I didn't hear the reasoning behind it. That doesn't seem like something they'd do for the consumers any longer unfortunately. Hopefully I'm wrong.
     
  17. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,830
    Likes Received:
    59,569
    Trophy Points:
    931
    You mean improvements/progress :vbbiggrin: Dell just made Area-51m more equal it’s thinner siblings with this move. Next step will be soldered on ram and WiFi as all the new modern thinner AW gaming models.
    Spot on. Fantastic post. +reps
    With Capped power!! Learned by old behavior. No dice. Zero points!
     
    Last edited: Jun 28, 2020
    jc_denton, Maxware79, Vasudev and 2 others like this.
  18. ssj92

    ssj92 Neutron Star

    Reputations:
    2,446
    Messages:
    4,446
    Likes Received:
    5,689
    Trophy Points:
    581
    I just upgrade my M18xR2 to 32GB RAM and added Intel AX200 Wi-Fi thanks to them not being soldered.

    I'll be putting AX200 in all my laptops. :D Also will have 16GB in M17xR2 (unofficially supported) and have it in my M14xR2.

    Their laptops aren't as thin as apple's, idk why they solder.
     
    jclausius, Papusan, Maxware79 and 2 others like this.
  19. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    Pure profit-seeking. Hopefully it will backfire due to the resulting decrease in sales.
     
    Papusan likes this.
  20. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

    Reputations:
    1,084
    Messages:
    2,771
    Likes Received:
    1,020
    Trophy Points:
    181
    I amm still going to buy Alienware product ...... for gaming purpose. lol
     
    ssj92 likes this.
  21. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    No change there then, lol

    OTOH I would love to continue buying Alienware products for various purposes, alas none of the new models currently on offer are satisfactory. In fact Dell recently offered me a new machine swap to solve a minor issue (sounds great, love that kind of support!) unfortunately there is nothing I'd really want to swap for.
     
  22. Maxware79

    Maxware79 Alienware died in 2014

    Reputations:
    213
    Messages:
    1,271
    Likes Received:
    934
    Trophy Points:
    131
    Luckily, I don't have to worry about deciding if I want a modern-day Alienware. Between work and the kids, I have about 35 mins of my own time every day which isn't very conducive to gaming.
     
    ssj92, ajc9988, Papusan and 2 others like this.
  23. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,830
    Likes Received:
    59,569
    Trophy Points:
    931
    Not so sure you would want spend so much time on BGA anyway :) On the other side... You could have some fun swap a few MB as @VICKYGAMEBOY
    The records holder in MB swap :D I think it’s around +20 MB for two or three AW BGA machines.
     
  24. ssj92

    ssj92 Neutron Star

    Reputations:
    2,446
    Messages:
    4,446
    Likes Received:
    5,689
    Trophy Points:
    581
    I have more fun playing with my older AWs in sig anyways. You probably would too :p
     
    Maxware79, Vasudev, Papusan and 2 others like this.
  25. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,030
    Messages:
    11,277
    Likes Received:
    8,814
    Trophy Points:
    931
    Its 25 as we speak! He has now a Ryzen PC and he said its better than AW BGA.
     
    Vistar Shook, jclausius and Papusan like this.
  26. Maxware79

    Maxware79 Alienware died in 2014

    Reputations:
    213
    Messages:
    1,271
    Likes Received:
    934
    Trophy Points:
    131
    100%. I'm going to be 41 next month and as much as I want to keep enjoy playing computer games, I find messing with the laptop hardware much more interesting.

    I've got a few more 17's on their way in the next few weeks to tinker with ;)
     
  27. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,830
    Likes Received:
    59,569
    Trophy Points:
    931
    This is the first I have seen from Azor's successor the new Vice President of Alienware & Dell Gaming Vivian Lien. You asked about what's the vision. I think this below explain it well. Posted on dell.alienwarearena.com 1 June 2021

    X Marks the Spot: Alienware targets new frontiers victims with brand new X-Series Gaming Laptops

    By Vivian Lien
    Some search far and wide for the “X factor” of mobile PC gaming -- the unique and significant quality that makes a product exceptional. For Alienware, exceptional is part of our DNA and nothing brings that to life more than our Alienware X-Series: a brand-new mobile gaming family that exemplifies our values of bold innovation, high performance, iconic design and premium quality.

    Today, with the launch of X-Series we’re proud to present Alienware’s thinnest 15” and 17” gaming laptops, introducing the first-ever Alienware x15 and Alienware x17. With breakthrough system-level engineering controls to let you play the latest and greatest game titles with confidence, it boasts patent-pending cooling technologies, the latest performance components, framerate-splitting displays and Legend 2.0 design features. What’s more, our collaboration with Intel helped us achieve one of the thinnest form factors ever seen in a PC of this caliber.

    When developing the X-Series, we wanted to provide our community with more than just your everyday thin gaming laptop. We wanted to challenge the status quo and create something that redefines the ultimate mobile gaming experience. This was easier said than done due to the physical limitations and mechanical challenges that come with a thin laptop, but our team was able to overcome the challenge with tenacity, extra espresso shots and several engineering breakthroughs.
     
    Last edited: Jun 8, 2021
  28. Maxware79

    Maxware79 Alienware died in 2014

    Reputations:
    213
    Messages:
    1,271
    Likes Received:
    934
    Trophy Points:
    131
    All sounds like marketing gibberish to me.


    Sent from my iPhone using Tapatalk
     
    Vistar Shook, etern4l and Papusan like this.
  29. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,830
    Likes Received:
    59,569
    Trophy Points:
    931
    Yeah, I know. But @etern4l wondered what vision the new VP had for Alienware as brand. And from the marketing (gibberish) you can clearly see it as "Thinner than ever AW gaming laptops" that match Apple-books/Razer-books in thinnes. If this insn't an leap in vision by Vivian Lien, I don't know :)

    When developing the X-Series, we wanted to provide our community with more than just your everyday thin gaming laptop. We wanted to challenge the status quo and create something that redefines the ultimate mobile gaming experience.

    "Everyday thin gaming laptop wasn't enough. It had to be stupid thin. Even beat Apple's thin thick design"

    This was easier said than done due to the physical limitations and mechanical challenges that come with a thin laptop, but our team was able to overcome the challenge

    "To be able to reach that goal", the engineers had to remove some of the I/O ports (No need for all - same as Apple) and no numpad for the bigger thinner sister x17. Yeah, this is what we call visions/innovation". As you can see, the new VP Vivian Lien delivered in loads.

    [​IMG]
     
    Last edited: Jun 7, 2021
    Ashtrix, Vasudev and etern4l like this.
  30. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    X marks the spot where a treasure trove of massive profits guaranteed by thin and light engineered obsolence lies hidden in plain sight, covered up by but a steaming pile of transparent marketing content.

    BTW When will we start talking about the environmental impact of these non-upgradeable and costly to repair laptop designs?
     
    Last edited: Jun 7, 2021
    Papusan and Vasudev like this.
  31. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,830
    Likes Received:
    59,569
    Trophy Points:
    931
    Check the details in the link I posted above.... :) Non upgradeable just mean it will recycled into an new model/package you can buy sent to your door. No need for upgradeable laptops.
    • As an extension of Dell’s 2030 Moonshot Goals, the X-Series comes directly to your door inside sustainable packaging made from 92% recycled or renewable materials.
    [​IMG]
     
    Spartan@HIDevolution and etern4l like this.
  32. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,916
    Messages:
    3,529
    Likes Received:
    3,482
    Trophy Points:
    331
    Haha, cool diagram. The thing is: reuse is much better for the environment than recycling!
     
    Last edited: Jul 1, 2021
    Papusan likes this.
← Previous page