AW/DELL Ordering Advice - How to save $$$

I'd pass on that. I got my M17x with 2.4 ghz, blu-ray, killer wireless, and 580m for about 2080 on the phone with an epp rep. Call em man!

 

I couldn't order over the phone because O wouldn't get the price cut for Military so I had to order online from the AAFES( Army and Air Force Exchange Service) Specialty website. Once there you build your system just as you would on the Dell/Alienware website. Below is my order. Today, I did call the Dell Customer Service representative handling the return of an AW M14x I ordered but had problems out of the box. He did authorize one day shipping for me which cut 4 days off the estimated delivery date from 2/14/2012 to 2/14/2012. Additionally, he is requesting a sooner build date to get the system to me sooner than 2/10/2012. Here's my order...can't wait!

Quantity Item Number Description
1
225-0888
Alienware M18x - Nebula Red Anodized Aluminum
1
317-8645
Intel Core i7 2860QM 2.5GHz (3.6GHz w/Turbo Boost, 8MB Cache)
1
317-8691
4GB Dual Channel DDR3 at 1600MHz 2DIMMS
1
331-2428
Alienware M18x 330W A/C Adapter
1
320-2269
18.4-inch WideFHD 1920 x 1080 WLED
1
320-2318
Dual 2GB GDDR5 NVIDIA GeForce GTX 580M NVIDIA SLI Enabled
1
342-3649
500GB 7200RPM SATA 3Gb/s
1
330-6106
Personalized Nameplate Trigger
1
331-2426
Custom Nameplate
1
313-8791
AlienFX Color, Mars Red
1
421-5099
Alienware Command Center, M18X
1
420-9691
DataSafe Local BackUp
1
420-9956
PC Restore
1
421-0092
DELL-DOWNLOAD-FLAG
1
421-5789
Genuine Windows 7 Home Premium 64 bit Service Pack 1, English, w/Media
1
410-0548
Adobe Acrobat Reader
1
318-0842
Slot-Load Dual Layer DVD Burner, DVD+-RW, CD-RW
1
421-1305
Roxio Creator Starter
1
318-0770
Internal High-Definition 5.1 Surround Sound Audio
1
320-2320
Intel Advanced-N 6200 a/g/n 2x2 MIMO Technology
1
469-0549
Bluetooth 3.0
1
410-0572
McAfee Security Center, 30 Day, CNB
1
953-9080
Dell Hardware Warranty Plus On-Site Service, Initial Year
1
953-9100
Third Party At Home Service, 24x7 Technical Support, Initial Year
1
950-3337
1 Year Limited Warranty
1
950-9797
No Warranty, Year 2 and 3
1
421-1723
Soft Contracts Dell In-Home Hardware Agreement for Alienware
1
994-3730
Warranty Support, Initial Year
1
421-1360
Steam and Portal Factory Installed
1
421-1586
Alienhead Chrome Red
1
421-1596
Alienhead Chrome Red
1
330-5090
Thank You for Purchasing AlienWare

Total Price $2,482.75

 

grats man. i didnt get any free fast shipping or faster build put in, my rep was horrible.

 

If you're not happy with the deal you got you still have time to cancel it and order from a different rep. that's how easy it is

 

told you i dont like to haggle. i got the deal i got and its done. doesn't mean i cant complain about the rep its not like anyone knows who the rep is. unless you want to name him

 

When I talked to my rep, I didn't have to do an ounce of haggling dude...

I told him

1. My budget
2. What I wanted

and we just talked it out. The only concession I made was taking the 2.4 processor instead of the 2.5 (which for the price vs performance is a better deal anyway)

You don't have to haggle at all man... don't think of it like haggling. Just be up front and don't play games with the rep and they'll work with you.

 

I know ;-)

 

haha! LOL!

 

Alienware M17x R3
Processor: Intel Core i7 2860QM 2.5GHz (3.6GHz w/Turbo Boost, 8MB Cache)
Genuine Windows 7 Home Premium
Alienware M17x R3 Laptop
320 GB SATA Hard Drive (5400 RPM)
8 GB DDR3 SDRAM at 1600MHz, (4x2GB)
6X Blu-ray Disc (BD) Combo (Reads BD and Writes to DVD/CD)
2GB GDDR5 NVIDIA GeForce GTX 580M
3D vision kit

$1949
delloutlet seems like a good deal, right after 20% coupon expires

 

That's a good deal, if you can get it.

 

I can. but its stealth black lol. also u can get the lesser 2760 but 256gb ssd no blu ray no 120hz monitor for the same price. i'm dead set on red though
*edit* ooo this looks good too bad 20% coupon doesn't work
System Price: $1,919.00
after tax 2034.14
if 20% coupon was still valid
1535.20
92.11 tax
1627.31 total, would of been killer deal
Processor Processor: Intel Core i7-2760QM Processor (2.4 GHz,w/Turbo Boost,6MB Cache)
Operating System Genuine Windows 7 Home Premium
Base Alienware M17x R3 Laptop
Hard Disk Drive 320 GB SATA Hard Drive (5400 RPM)
Memory 16 GB Dual Channel DDR3 at 1600MHz (4X4GB)
Media Bay 6X Blu-ray Disc (BD) Combo (Reads BD and Writes to DVD/CD)
Video 2GB GDDR5 NVIDIA GeForce GTX 580M
System Color Soft Touch Nebula Red
Laptop Screen 17.3 inch Wide FHD (1920 x 1080 60Hz) WLED Display
Laptop Battery 9 Cell Battery
Network Interface Card Killer Wireless-N 1103 a/g/n 3x3 MIMO

 

Long time lurker, first time poster. First off, I'd like to thank all the contributors to this thread as well as the OP. This entire thread really pushed me to purchase the M11X, but before I do I would like some feedback from anybody that got a good deal on the M11X R3 before I go with my initial quote from the Dell Rep.

Here's the quote:
318-0718 1 Intel Core i7-2617M 1.5GHz (2.6GHz Turbo Mode, 4MB Cache)
317-6777 1 8GB Dual Channel DDR3 at 1333MHz
331-2219 1 Alienware M11x 90W A/C Adapter
320-2253 1 11.6in High Def (720p/1366x768) with WLED backlight
320-2255 1 NVIDIA GeForce GT540 graphics with 2.0GB Video Memory and Optimus
342-2610 1 750GB 7200RPM SATA 3Gb/s
313-8792 1 AlienFX Color, Quasar Blue
421-5074 1 Alienware Command Center Software, M11x
420-9691 1 DataSafe Local BackUp
420-9956 1 PC Restore
421-0092 1 DELL-DOWNLOAD-FLAG
421-5789 1 Genuine Windows 7 Home Premium 64 bit Service Pack 1, English, w/Media
318-0716 1 Hinge Up WLAN -BLACK
410-0548 1 Adobe Acrobat Reader
313-9958 1 Integrated High-Definition Surround Sound Audio (5.1)
430-4098 1 Intel Wireless-N WiFi Link 1000 a/g/n 1x2
421-6496 1 Alienware M11X WIDI Software
461-8389 1 NO VIRUS PROTECTION REQUESTED
953-0080 1 Dell Hardware Warranty Plus On-Site Service, Initial Year
953-0100 1 Third Party At Home Service, 24x7 Technical Support, Initial Year
950-3337 1 1 Year Limited Warranty
950-9797 1 No Warranty, Year 2 and 3
421-1723 1 Soft Contracts Dell In-Home Hardware Agreement for Alienware
994-3730 1 Warranty Support, Initial Year
988-1189 1 INFO, No Datasafe
469-0503 1 No Mobile Broadband Selected
430-4128 1 Internal Bluetooth 3.0

The rep offered me $1120 before taxes. Is this considered a decent deal, this is the best offer I could get after so many attempts. I am starting to think that I would need to purchase something much bigger like the M17x or M18x in order to get a much better deal.

 

That's about how much I spent on my M11x R2 a year ago when it was new. I only got the 4GB of DDR3 instead of 8.

 

Alienware M11x R3
Processor: Intel Core i3 2357M Dual Core Processor (1.3GHz, 3MB Cache)
Genuine Windows 7 Home Premium
Alienware M11x R3 Laptop
320 GB SATA Hard Drive (7200 RPM) 3Gb/s
4 GB DDR3 SDRAM 1333MHz (2 DIMMs)
8X DVD +/- RW Drive
NVIDIA GeForce GT 550M 1GB graphics with Optimus
$799 @ delloutlet right now.

what do you want a laptop for? to me m11x is pointless unless u wanted a small netbook look with alienware lights and the ability to play games at med to low settings.

 

The thing that caught my eye was the portability, I've checked out the M14X at the local Frys store, but that thing ended up being a lot heavier than I initially thought I could handle. The lights isn't what caught my eye, I was just unable to find a better alternative for that size. I want to game on the go as well and of course.... COLLEGE projects!

 

Called my customer service rep to ensure they did receive the defective M14x I sent back and inquire about my refund. He already upgraded me to 1 day shipping on the M18x I ordered to replace the M14x. I inquired about the 30 day wait again and he stated he is waiting for an email from assembly as to an earlier estimated delivery date than 2/10/2012. In the meantime he is sending me a coupon for $50.00 off any Dell item. Gonna wait a few days and call back to see if he offers me anything else. Nice customer service!

 

the only other alternative would be a HP Envy 14 or 15. if you're in college you should be getting good discounts with HP.

 

Guys! my beast will be shipped tomorrow! Just shari'n

 

I have used an M11x for the past 2 years and am replacing it with the M17x. I really grew to hate the 11 inch screen. It is too small to work comfortable, too small to game and really enjoy it, just overall it is too small. Now that the M17x has 5+ hours of battery I really don't see what the M11x has as a selling point. It is like .3 thinner, a few pounds lighter, but like a third as powerful and much less comfortable to use.

My advice is just make sure you really want the 11 inch, because it is REALLY small.

 

How do you know? I would like to know when mine is shipping. When did you order?

 

I emailed my rep. I told him why my M17x is still in production when it's supposed to be shipped then he told me that he checked it and they will ship it tomorrow. I ordered on the 30th of Dec.

RE: anybody here still need a rep?

 

grats kat

think she ordered a week before you maybe. if you look back in the thread to page 273 or so i think.
*edit* i was close page 271 she ordered 12/30/2011 so 2 weeks. 2 weeks seems to be the average turn around.

 

Thanks omni. well I still have to wait for another week (which s*cks co'z I really can't wait). I'm expecting it on the 18th so the average is 3 weeks of wait unless you have the NBD.

 

The worst with all the crazy prices of X18 is the damn X18 R2 is on the corner, not sure if it justifies all the prices they keeping for x18.

 

if u can wait, wait. heard they will be offering coupons during spring break probably.

but also look at the outlet.

Alienware M18X
Processor: Intel Quad Core Extreme i7 2960XM (2.7GHz(3.7GHz w/Turbo Boost, 8MB Cache)
Genuine Windows 7 Home Premium
Alienware M18x Laptop
500 GB SATA Hard Drive (7200 RPM)
16 GB Dual Channel DDR3 at 1600MHz (4X4GB)
8X DVD +/- RW Drive
1.5GB GDDR5 NVIDIA GeForce GTX 560M
Killer 1103 Wireless
RED
2119 plus tax. i mean you could buy the refresh gpu's and put em in urself and u'd still have the cpu. ivy bridge isnt bringing much to the table.

 

Thanks I will look into that!

I will probably look into the M17x later down the line. Just trying to see what kind of deals other people got for their M11x R3.

How long did it take for you to get tired of the screen?

 

I too lad the M11x...same size complaints - except I only lasted about a few months till I sold it.

 

Oh, I was tired of the screen the first month. The laptop still worked fine for taking notes, web browsing, and other light tasks while on the go. However, I would often find myself waiting to do any real work until I got on my desktop. The screen is just too small, and while the resolution is fine for the size it is low res so you don't have a lot of work space, it just gets really annoying really fast, at least for me. I also quickly lost interest in playing games on it, again, screen too small, performance not nearly as good as my desktop, it just wasn't very fun.

 

Man all this M11x hate is killing me. I love the little laptop. It's a workhorse in every way. Plays just about every game I've thrown at it... Most at high settings.

While on campus I would always get comments on my laptop. I was in an airport lobby once, waiting for my plane to come in and a literal group of people formed around me watching my M11x.

I have nothing but good things to sat about the M11x. The only reason I went with a larger M17x was I wanted something with a more powerful processor for when I'm at my desk.

I've still got a year of warranty on my R2, I'm gonna continue to push this laptop as hard as I can. Hopefully it'll finally break and Dell will replace me with a R3

 

Followed the advice to call up, initially this configuration totaled around 2450$
and then I cancelled to opt to the hybrid HD and it put me around 2550$ then I cancelled again and did standard 750gb and got to 2360$ note these were all online. I then called up and got the following below and got upgraded to free overnight shipping. It is showing a delivery date of around 2/1/12 what is the usual timeframe for below, the rep mentioned its usual much quicker because right now they are pretty slow. I can't wait I am stoked!!



225-0536 1 Alienware M17x Soft-Touch, Stealth Black
317-8447 1 Intel Core i7 2670QM 2.2GHz (3.1GHz w/Turbo Boost, 6MB Cache)
317-8465 1 16GB Dual Channel DDR3 at 1600MHz (4DIMMS)
331-1347 1 Alienware M17x 240W A/C Adapter
320-1933 1 17.3-inch WideFHD1920 x 1080 60Hz WLED
320-2795 1 2GB GDDR5 AMD Radeon HD 6990M
342-2220 1 750GB 7,200RPM HDD
331-1350 1 Custom Nameplate
330-6106 1 Personalized Nameplate Trigger
313-8792 1 AlienFX Color, Quasar Blue
421-4655 1 Alienware Command Center Software, M17X
420-9691 1 DataSafe Local BackUp
420-9956 1 PC Restore
421-0092 1 DELL-DOWNLOAD-FLAG
421-5789 1 Genuine Windows 7 Home Premium 64 bit Service Pack 1, English, w/Media
410-1883 1 Adobe Acrobat Reader 9.0 Multi-Language
318-0395 1 Slot-Load Dual Layer DVD Burner (DVD+-RW, CD-RW)
421-4541 1 Roxio Creator Starter,No Media
318-0424 1 Internal High-Definition 5.1 Surround Sound Audio
430-4382 1 Intel Centrino Wireless-N 1000 b/g/n 1x2 MIMO Technology
461-8389 1 NO VIRUS PROTECTION REQUESTED
939-0320 1 Dell Hardware Limited Warranty, Initial Year
939-0340 1 Dell Limited Hardware Warranty Plus In-Home Service After Remote Diagnosis, Initial Year
950-3337 1 1 Year Limited Warranty
950-9797 1 No Warranty, Year 2 and 3
421-1721 1 Soft Contracts Service Hardware Agreement for Alienware
994-3730 1 Warranty Support, Initial Year
430-4022 1 Internal 60GHz WirelessHD Transmitter
421-1360 1 Steam and Portal Factory Installed
330-5090 1 Thank You for Purchasing AlienWare
* AW:slim
Subtotal: $2,006.03
Shipping and Handling: $0.00

Sales Tax: $165.49
Total: $2,171.52

 

Does anyone know what number I have to call to attempt to cancel an order?

 

dude this is the number that I always get the offer from cancelling

1-800-624-9897

 

Noooo - it JUST shipped this morning, lol

 

Why do you want to cancel?

 

HAHA! well just try to return it.

I guess he wants to get an additional discount WILD GUESS.

 

wow that was fast. what was your original delivery date?
just noticed u had a m18x guess no delays with m18x. stupid m17x has delays...

 

yeah good luck not getting charged 15% restocking fee

 

They normally don't charge it if you exchanging. They do charge if you are returning though.

 

whens your laptop due to arrive? mine is still in pre-production.

i ordered and already received everki beacon laptop bag and samsung 830 ssd

 

Original date was the 24 of this month... does me no good though :'( I am on a trip and won't be going home anytime soon

 

Mine is coming Thursday, the wait is killer, but I am extremely thankful to get it this week. My EDD was next Monday, I would have cried if it had to sit in a warehouse all weekend.

 

bummer. school started for me and i really would like the laptop setup ssh tunnel and game

 

GUYS!!! i'm typing on it now. too bad i still have to exchange this beast!

 

take pictures and show us.

 

yeah. sure. but i'll show it tomorrow. It was so so solid! no flex at all.

 

I'm in militay so I ordered mine through AFEES on base, they give about 25% off and it's also tax free so here is what I got;
1 225-0887 Alienware M18x Space Black Anodized Aluminum
1 317-8645 Intel Core i7 2860QM 2.5GHz (3.6GHz w/Turbo Boost, 8MB Cache)
1 317-8691 4GB Dual Channel DDR3 at 1600MHz 2DIMMS
1 331-2428 Alienware M18x 330W A/C Adapter
1 320-2269 18.4-inch WideFHD 1920 x 1080 WLED
1 320-2318 Dual 2GB GDDR5 NVIDIA GeForce GTX 580M NVIDIA SLI Enabled
1 342-3649 500GB 7200RPM SATA 3Gb/s
1 313-8792 AlienFX Color, Quasar Blue
1 421-5099 Alienware Command Center, M18X
1 420-9691 DataSafe Local BackUp
1 420-9956 PC Restore
1 421-0092 DELL-DOWNLOAD-FLAG
1 421-5789 Genuine Windows 7 Home Premium 64 bit Service Pack 1, English, w/Media
1 410-0548 Adobe Acrobat Reader
1 318-0843 Slot-Loading Dual Layer Blu-ray Reader, BR-ROM, DVD+-RW, CD-RW
1 421-1305 Roxio Creator Starter
1 421-5100 Soundblaster X-Fi Hi Def Audio - Software Enabled
1 320-2320 Intel Advanced-N 6200 a/g/n 2x2 MIMO Technology
1 469-0549 Bluetooth 3.0
1 410-0572 McAfee Security Center, 30 Day, CNB
1 953-9090 Dell Hardware Warranty Plus On-Site Service, Extended Year(s)
1 953-9080 Dell Hardware Warranty Plus On-Site Service, Initial Year
1 953-9110 Third Party At Home Service, 24x7 Technical Support, 1 Year Extended
1 953-9100 Third Party At Home Service, 24x7 Technical Support, Initial Year
1 950-3338 2 Year Limited Warranty
1 987-5271 Accidental Damage Service, 2 Years
1 421-1719 Soft Contracts Consumer Accidental Damage Agreement for Alienware
1 421-1723 Soft Contracts Dell In-Home Hardware Agreement for Alienware
1 987-5301 Warranty Support, 1 Year Extended
1 994-3730 Warranty Support, Initial Year
1 421-1360 Steam and Portal Factory Installed
1 331-2425 Standard Nameplate

I went for the 2 year warranty tha cover abuse as I travel a lot.
I think I got a good deal,
Original Price $3,357.00
Member Discount -$671.40
Taxes: $0
Shipping cost: $0
total paid $2,685.60

So if you know anybody in the military that is looking for a good deal on a new gaming system pass them this info.

 

sweet. x-fi is software so its a gimmick not worth 20 bucks. do you get %off at delloutlet if you are part of afees?

 

guys. do you think they will pull out the $150 reinburstment when I exchange the laptop?

 

yup. they offered the 150 for u to keep your order. if your going to exchange to upgrade... I doubt they will just "give" it to you. work your magic with your rep

 

Why are you exchanging? I can't think of anything that would make me exchange and wait again. Especially with the deal and discounts you got.