Alienware/Dell no longer offering 680m in any laptops...? - Now available! (See post #125)

as far as i know, tsmc makes the die, but they don't make the actual card. this whole thing is probably just a parts shortage.

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I would expect a parts shortage with the extremely high demand the 680M is enjoying. If that's all it is, as I also suspect, it would be silly to allow people to continue configuring systems with parts that are not available for builds. It would create a huge backlog of orders they might never recover from, not to mention all the angry people that expect freebies because the parts are on backorder. It just makes perfect sense they would halt the ability to place an order until stock is replenished.

 

That would make sense for one country. But not when the entire world has run out out stock on Dell's Alienware configurator.

 

AW had a sale of up to 15% off, plus you have back to school buying. During this sale you could get a top end system almost as cheap as just under that. So it makes sense they would have a surge of 680M orders.

 

The PCB is not part of the shortage, the dies are. Just read nvidias financial statements for the past 2 quarters.

TSMC's refusal to ramp up 28nm production quickly is the main culprit. Also nvidia is one of many companies buying those wafers.

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Actually, it makes complete sense if you understand that all Alienware laptops are built at the same factory in China regardless of their destination throughout the globe. You can actually run out of stock for new systems and have replacement parts available for repairs on existing systems in the service depots. So yes, a short supply in China at the Compal factory that builds them could mean it would be unavailable to anyone wanting to order one.

 

Don't they all come from the same factory in China though (BTO) ?

Edit: bumped into Mr fox's post...

 

As Slick said, TSMC makes the die. I wouldn't know exactly how many companies are producing the actual card. I merely relayed the information I was given and while I trust my rep that doesn't mean that he was given correct information. Does anyone 'round these parts know exactly how many card manufacturers there are out there?

I'm not here to stir anything up so I don't quite get what you mean by "All credibility has been lost." Whose credibility has been lost?Believe me, I want this to be a supply issue more than anyone but it still might end up being more than that. Again, all I did was relay information that I was given and hope that someone else here would be able to shed some more light on the issue.

While it would be "silly" to allow customers to configure systems with the 680m the rep I had said that reps used different software to configure systems and when things are out of stock they aren't normally pulled from the system for them. I obviously don't work for Alienware/Dell so I wouldn't know how any of that really works.

 

lol why would there be 690m when 685m need to come out first, maybe.. but doesnt look like 685 is possible at this point.

 

TSMC may make the die and another company produces the end PCB, but it does seem like there's a die shortage to begin with. Anyone remember how few GTX 680 desktop cards made it to retail in the first place?

My guess is that right now, they're devoting most of their usable GK104 cores with this binning configuration to the desktop side - the GTX 670 - which is currently selling pretty well right now. The GTX680M is still an absurdly pricey option, which is limiting its sales relative to the desktop card.

 

My M17xR4 which I ordered on 20th July with a 680M was shipped today, after it was delayed from it's original EDD of 10th August. They must have had a new shipment!

 

That is not bad if it was only delayed a couple of days, at least you got one

 

Great news! Congratulations, Gary.

 

Congratulations! You're going to be very happy with that 680m. I've seen it in action and it's a beast of a card.

 

And the other really good news about this is that it should eliminate any speculation about there being some kind of engineering hold on the GPU.

 

i sure hope so...because this was posted in the m17x benchmarking thread...

 

Yes, I agree. I think my laptop was one of those that would have been affected as my revised EDD was September 3rd which did upset me somewhat at the time. As it stands it will only work out being a few days past the original EDD, which, considering all the speculation flying around this thread, is very good - I was starting to wonder if it'd ever be delivered!

 

GaryBray,

I ordered August 3rd and my EDD has not changed from August 17th.

Thank you,
Monnie

 

ordered mine on the 2nd of August and my EDD is still the 20th. I contacted Dell employee purchase program (my company at&t is a preferred customer apparently) and she said she would follow up with me by this week.. Well I got a lil antsy and emailed her today and she said there are no delays on my order and it should be shipping out from Dell in a couple of days.. Hopefully she speaks the truth!

 

Good News Platelock !!!!!

 

I ordered mine on the 5th. EDD is still the 22th.

 

The manufacturing yield is not great on these and since the release of the quadro 5000m which costs 1500+ and is essentially the same as the 680m, I'm sure Dell would rather fulfill the M6700 orders before the Alienware orders...

 

Noticed reseller sites like xoticpc and hidevolution have "pre-order" listed for the 680m's

 

I actually saw that before I ordered mine. Who knows what's going on -_-

 

Mine is still showing this

View attachment 81643

 

I had a phone call for a quote with a Dell Rep last week and he said and hinted about ordering ASAP and he said it would take until around the 22nd before it would ship.. I couldnt pull the trigger yet so now im stuck until they get in more 680s, which I am guessing is around the end of August

 

I order the replacement of M18 with Nvidia SLI on August 7,2012 and suppose to ship out yesterday and did't hear anything from Dell. Calling the customer service (employee Purchase program) said Graphic card is back order.

But he will update with me later. The replacement for M18x r2 /680m SLI, the Bluetooth ship to me was broken connection cable, who's ever built the unit damage the clip the holding cable, the hidden the cable without connection.

I find out after can not connect the wifi, open the back panel and see the Bluetooth was missing one connection ( from what I see on User guide) trace the white cable sure enough it was not attach the Bluetooth connection.

Call dell and they agree to replace the new system. Now has to wait until they have all the part. By the way I able to using this fault Bluetooth Laptop by using the tape holding the wire on the connection.

I keep this laptop until the replacement ship out to me.

Too bad 4k laptop and they ship to customs like this.

 

I ust recieved word that my M17xR4 hsa reached my city. According to my Dell rep, it was the 2nd last machine to recieve a 680M from the Malaysia factory. Apparently the 680Ms are completely out of stock and everyone is waiting for new supplies of the same.

 

What was the date of your order zarkov2k?

 

26th of last month

 

My GTX 680M SLI has today moved to "In Production" and the Dell Rep said that he will most likely tomorrow have a Confirmed Delivery Date, My EDD is still the 17th. (Ordering from the UK)

 

Cool, Annie. Excited for you.

Due to the overwhelming success and higher than expected sales of the GTX680M, they are currently out of stock. The card will return to the sales web page when they have stock available to offer customers.

 

This after noon receive an email from Dell | EPP Customer Care, confirm that Nvidia 680m graphic card not available and due on the 08/24/2012

Well I have to wait the replacement until the date.

 

Hello Everyone,

Today I received an e-mail from Dell / Alienware that my original EDD of 08/17/2012 has been delayed to 09/12/2012.

 

So, yesterday my M17x with 680M arrived at my doorstep. The A05 BIOS is already factory installed and there doesn't seem to be any issues with it so far. As a lot of you are now saying, it does indeed look to be purely a stock issue. For everyone who has an email saying that their EDD has changed - I also got one of these and then 3 days after receiving my email they shipped the laptop. My revised EDD is actually 14th September.

 

GrayBray,

Congratulations on your system landing !!!

Here's to hoping for a premature arrival after my EDD was delayed

 

@GaryBray

Reading this gives me hope

 

I spoke with a Dell rep yesterday who hinted at the cards being back in stock sometime early/mid September.. This wait is killing me!

 

well they will have them sooner or later

 

Hopefully sooner rather than later!

 

This wait is just...painful...

I just want ...a computer....

 

Patience, young padawan

 

Estimated date is 8/22. I have just been told that my new date is 9/15.

 

I hear you, I was ready to place an order for an M17x with 680m, came back the next day to buy and that's when they went out of stock and the 15% off deal ended. I'm in a holding pattern until the 680m's return!

 

I was supposed to get mine on 8/17/2012. Now the ship date has moved to 9/12/2012. This wait really sucks.

 

True, but it's still better than the alternative. It is what it is... but, it will be worth the wait in the end.

 

Received a message phone call from FedEX that the package will be delivery tomorrow by 3.00 PM.

Did not expect they will ship out today, because last week dell customer service email that the Graphic card Nvidia not in stock until 08/24/2012.

This is an replacement was order on 08/07/2012 M18x R2 Nvidia 680m SLI.

Alienware M18X R2 - Direct
Status: Shipped
Estimated Delivery Date: 8/21/2012 (updated)
Your complete order has been shipped.
Tracking xxxxxxxxxxxx
Carrier: FEDEX EXPRESS
Shipped On: 8/20/2012
Shipping Method: Next Business Day
Order Date: 8/7/2012

 

EDD is 8/22. But, I have no expectation on it.

 

I'm just hoping they don't cancel my order. I can't get an answer from anyone at Dell as to when the cards will be in stock. Today my rep seemed to think they were discontinued. None of the AW reps on here have been able to provide an answer as to when they will be in stock (if at all). If they cancel my order, I'm not sure they'd offer me the same price once the cards came back in. I might have to do some serious complaining. And I can't go with AMD cards anymore. I thought I could handle waiting a few weeks without a laptop. Now I'm not so sure.

 

Gamers are now stuck between AMD's bad drivers, and Nvidia's terrible supply. Rock and a hard place if there ever was one...